We performed a comparison between Bitrix24 and Yammer based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is easy to use and very stable."
"The technical support was intuitive and had good documentation."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"It's a very easy-to-use product."
"The data interpretation feature in Bitrix24 is good."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"The solution was stable."
"It's really easy to use the solution."
"It was a stable solution...It was a highly scalable solution considering it was used in a very big company."
"The user interface and the way we can share and search information are the most valuable. It is very easy to use."
"The design of the solution is its most valuable feature."
"I find it quite simple and intuitive. It's similar to using a more user-friendly interface for SharePoint. It integrates seamlessly with the browser, so you hardly notice you're using it."
"The posting features are valuable."
"We can send out notifications and ask questions using Yammer."
"It would be great if colleagues could get alerts via email when they are assigned something."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"The client interface is not very user-friendly."
"There are some bugs in the mobile system."
"Bitrix24’s interface needs to be improved."
"The stability could be improved."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"The product seems to just add to the complexity of using existing tools."
"Users need to be in the Acting Directory to exploit the features."
"If you are using other applications that are tough to integrate into the environment, that can cause limitations."
"The way you want to control the communication could be an issue. It depends on what kind of company you are. We are a public company, and there are some regulations that we need to comply with. Its ease of use can be an issue for a company because anybody can subscribe and use it. There are many competitors that are overlapping. Since Microsoft bought Yammer, it tends to be in the shadow. It is not put in the front from the service perspective."
"It looks slightly less clean on Chrome compared to Microsoft Edge, but it's a minor difference. There is room for improvement in user experience, like positions of elements."
"Yammer has very limited features."
"This solution would be improved if it was well integrated with other communication applications."
"Yammer should include more integrations."
Bitrix24 is ranked 6th in Enterprise Social Software with 18 reviews while Yammer is ranked 4th in Enterprise Social Software with 60 reviews. Bitrix24 is rated 7.4, while Yammer is rated 7.4. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of Yammer writes "Ease of use and a familiar user interface". Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and HubSpot CRM, whereas Yammer is most compared with Workplace by Facebook, SAP Jam, Chatter, Jive and Interact Intranet. See our Bitrix24 vs. Yammer report.
See our list of best Enterprise Social Software vendors.
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