We performed a comparison between Bitsight Third-Party Risk Management and Cisco Umbrella based on real PeerSpot user reviews.
Find out what your peers are saying about RSA, BitSight, AuditBoard and others in IT Vendor Risk Management."The solution is user-friendly."
"Its customer service team responds quickly."
"I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"The product helps us identify the vulnerabilities of internet-facing applications."
"Offers open ports from an external point of view."
"Helps block personal email accounts."
"The most valuable features are the protection against ransomware and phishing."
"Web proxy adds an effective layer for security."
"We can have a full overview and a quick overview of all the DNS requests. For us, it's quite important."
"The documentation is good, and we have been able to resolve any issues ourselves."
"I haven't found any issues related to latency or any other issue."
"For us and for customers, it's the ease of integration with Meraki. It's just a couple of clicks. That allows us to deploy very fast, and it doesn't change the way a customer uses his service. It's just more secure."
"The integration features within, for example, the Cisco VPN product and the Umbrella module are valuable."
"Its factor analysis feature could be better."
"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"The solution’s benchmarking should be improved."
"Data enrichment is the major issue."
"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet."
"I'm hoping for the conversion of Cisco ZTNA's features from Duo to Umbrella."
"If the virtual appliances could also gather traffic bandwidth reports, that would be great."
"The locks and management could be better. The product is fairly new, and it may take some time to get all the features up and running."
"There is room for improvement in the dashboard. It could stand to be a bit more detailed. I would also like to be able to customize the dashboard to focus more on what is important for my company."
"It has happened in the past that Cisco Umbrella has denied us access to secure websites."
"I feel that the application needs other characteristics that are available with other applications in the market."
"The pricing changes too fast. We get the license and we need to relicense it because they already made changes to it. We always need to be on top of the licenses because they're always changing."
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Bitsight Third-Party Risk Management is ranked 2nd in IT Vendor Risk Management with 5 reviews while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews. Bitsight Third-Party Risk Management is rated 8.6, while Cisco Umbrella is rated 8.8. The top reviewer of Bitsight Third-Party Risk Management writes "User-friendly solution with robust patch management capabilities". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Bitsight Third-Party Risk Management is most compared with SecurityScorecard, RiskRecon, Microsoft Secure Score, UpGuard Vendor Risk and Tenable Lumin, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG.
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