Bitsight Third-Party Risk Management vs Zscaler Internet Access comparison

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Executive Summary

We performed a comparison between Bitsight Third-Party Risk Management and Zscaler Internet Access based on real PeerSpot user reviews.

Find out what your peers are saying about RSA, BitSight, AuditBoard and others in IT Vendor Risk Management.
To learn more, read our detailed IT Vendor Risk Management Report (Updated: March 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Its customer service team responds quickly.""Offers open ports from an external point of view.""The product helps us identify the vulnerabilities of internet-facing applications.""I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten.""The solution is user-friendly."

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"The solution has reduced cyberattacks.""SSL inspection is a valuable feature.""Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality.""The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users.""The VPN is valuable, as the whole technology is very different from a traditional VPN.""One feature that is valuable to me from an implementation point of view is that it's very easy to implement.""All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none.""The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."

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Cons
"Its factor analysis feature could be better.""At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours.""The solution’s benchmarking should be improved.""There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side.""Data enrichment is the major issue."

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"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal.""An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it.""The tool should improve the predefined dictionaries.""The OS capabilities and WSL support could be improved.""The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price.""Zscaler Internet Access could improve by adding a VPN feature.""In terms of user experience, it could be better.""I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."

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Pricing and Cost Advice
  • "The solution's price is average."
  • "The product has a reasonable price."
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  • "​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
  • "The pricing is an issue. It is expensive compared to other firewalls on the market."
  • "Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
  • "Our monthly fee is around R3000."
  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product is a little expensive and very oriented to large companies.
    Top Answer:We face difficulties in acquiring designs and findings. There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side of BitSight.
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security… more »
    Top Answer:We researched Netskope but ultimately chose Zscaler Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration.… more »
    Ranking
    Views
    2,455
    Comparisons
    1,829
    Reviews
    3
    Average Words per Review
    413
    Rating
    8.3
    Views
    16,293
    Comparisons
    10,753
    Reviews
    25
    Average Words per Review
    450
    Rating
    8.1
    Comparisons
    Also Known As
    ZIA
    Learn More
    Overview

    BitSight transforms how organizations manage cyber risk. The BitSight Security Ratings Platform applies sophisticated algorithms, producing daily security ratings that range from 250 to 900, to help organizations manage their own security performance; mitigate third party risk; underwrite cyber insurance policies; conduct financial diligence; and assess aggregate risk. With over 2,100 global customers and the largest ecosystem of users and information, BitSight is the Standard in Security Ratings. For more information, please visit www.bitsight.com, read our blog or follow @BitSight on Twitter.

    Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

    Zscaler Internet Access Features

    Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

    • Proxy (native SSL)
    • IPS and advanced protection
    • Cloud sandbox
    • DNS security
    • Cloud firewall
    • URL filtering
    • Bandwidth control
    • DNS filtering
    • Cloud DLP w/EDM and IDM
    • Cloud access security broker (CASB)
    • Cloud security posture management (CSPM)
    • CloudBrowser isolation
    • Cloud secure web gateway (SWG)
    • Zero trust network access (ZTNA)
    • Digital experience monitoring

    Zscaler Internet Access Benefits

    There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

    • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
    • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
    • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
    • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zscaler Internet Access users.

    A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

    Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

    An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

    Sample Customers
    Fannie Mae, Cabela's, BNP Paribas, PWC, AIR Worldwide, Con Edison, The Container Store, OshKosh, Steris, University of South Florida, Emblem Health, Lloyds Bank
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company14%
    Insurance Company9%
    Healthcare Company8%
    REVIEWERS
    Comms Service Provider31%
    Computer Software Company15%
    Pharma/Biotech Company12%
    Financial Services Firm12%
    VISITORS READING REVIEWS
    Educational Organization19%
    Computer Software Company14%
    Financial Services Firm9%
    Manufacturing Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise16%
    Large Enterprise64%
    REVIEWERS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise28%
    Large Enterprise54%
    Buyer's Guide
    IT Vendor Risk Management
    March 2024
    Find out what your peers are saying about RSA, BitSight, AuditBoard and others in IT Vendor Risk Management. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Bitsight Third-Party Risk Management is ranked 2nd in IT Vendor Risk Management with 5 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Bitsight Third-Party Risk Management is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of Bitsight Third-Party Risk Management writes "User-friendly solution with robust patch management capabilities". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Bitsight Third-Party Risk Management is most compared with SecurityScorecard, RiskRecon, Microsoft Secure Score and UpGuard Vendor Risk, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Forcepoint Secure Web Gateway.

    We monitor all IT Vendor Risk Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.