We performed a comparison between Bizagi and CA Process Automation based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves."
"I very much like the reusable rules and forms, and the way Bizagi controls the process flow. I also like the document generating system to generate PDFs and then .doc files with information gathered from a flow. At the end of a process, you can generate a document that can be printed."
"The user logic is very easy to understand, even for people who are not engineers nor developers."
"The most beneficial features of Bizagi for our business processes are its seamless connectivity between process elements and its ability to automate tasks and perform simulations."
"It is quite a stable solution."
"The free online Help and E-Learning is very strong."
"It automates a completely manual, complicated process."
"It is easy to use and easy to learn. It is also fully compatible with BPMN virtual tool. Bizagi is very fast in responding to and fixing the issues."
"It is easy to debug and troubleshoot."
"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"The gateway through which it connects with other vendors, specifically RPA vendors, is one aspect that could be improved."
"The solution is a bit heavy on resources and has slowed down my computer."
"The free version could be better. Some of the templates and all the functionalities aren't available in the free version. I've been trying to check some maps, for example, organizational maps or a model on organization hierarchy. Apparently, there seems to be no template. You have to create your own. I am not sure if there are templates, but I've not really seen any. I think that there's room for improvement."
"For the small business, this is very bad because it is still fragmented. The licensing policy should be more flexible and small company oriented. In micro-small companies, there should only be one or two. That's not the problem. Maybe it is too flexible, there are so many pieces that you need to put together. When you have a small business, it can be a little complicated, not so easy."
"The on-premise software has some bugs."
"The technical support is not fast enough and should be improved."
"The solution's interface could be a bit more user-friendly and I would like to see more integrations with other Office products, not just Office 365."
"The solution was very limited."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"Make some of the features more open source that way developers can have more flexibility."
"OCR capability should be added as a feature."
Earn 20 points
Bizagi is ranked 7th in Process Automation with 78 reviews while CA Process Automation is ranked 29th in Process Automation. Bizagi is rated 8.4, while CA Process Automation is rated 8.6. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of CA Process Automation writes "Provides the ability to import objects as new versions of existing objects and to make the prior version the current version". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and ARIS BPA, whereas CA Process Automation is most compared with BMC TrueSight Orchestration.
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