We performed a comparison between Bizagi and iServer based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Bizagi is really great for beginners because it's user-friendly and you can learn in it quickly, whereas other similar software are harder."
"It is easy to use and easy to learn. It is also fully compatible with BPMN virtual tool. Bizagi is very fast in responding to and fixing the issues."
"Bizagi is simple. It's simple to learn."
"The API is pretty straightforward."
"With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves."
"I like the integration part, and I also like how they use the database, such as the data when they implement all the data side, and how you can easily integrate it with their widgets."
"Agility, reverse engineering, customized portal web, help desk and user guides, easy deployment, simple to modify."
"The user logic is very easy to understand, even for people who are not engineers nor developers."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"iServer has valuable features for workflow and document management."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"The solution is easily modified to suit your needs."
"Tech support is very responsive. They solved issues within a prompt response time."
"Good and effective reporting features, which help in decision making."
"It should provide the ability to create a simple application. It can be used for database modeling diagrams and forms, but it should also support CRUD, that is, create, read, update and delete."
"I would like to see simulation as a free feature again. In version 3.3 it was free, but in 4.0 it isn't."
"The solution needs to make it easier to use RPA products on it. They may need an RPA specific interface. It would be better than having to make an RPA tool to use for viewing. Most of our work is about making RPA tools with the Bizagi, not using Bizagi itself."
"Bizagi could be improved by more automation and machine learning. Now that I'm learning more about data analyzers, I'm realizing that many people have problems with data and how to understand them."
"It would be helpful if they added some extra features in the next update."
"The open source version lacks the option to publish."
"The gateway through which it connects with other vendors, specifically RPA vendors, is one aspect that could be improved."
"It would be useful if we can connect Bizagi to other solutions, such as a local financial solution or Power BI. It would also be good and helpful to be able to connect Bizagi to some services solutions. It should also support right-to-left languages, such as Arabic."
"More visualization techniques and ways to report the data might be helpful."
"There could be features for process mining, process simulation, and analytics."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"The performance is slow, which is something that should be improved."
"Cannot see which activities are control activities."
"I haven't used this solution long enough to know what areas could be improved."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"It runs relatively slowly."
Bizagi is ranked 5th in Business Process Design with 78 reviews while iServer is ranked 13th in Business Process Design with 15 reviews. Bizagi is rated 8.4, while iServer is rated 7.2. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and ARIS BPA, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, ARIS BPA and MEGA HOPEX. See our Bizagi vs. iServer report.
See our list of best Business Process Design vendors.
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