We performed a comparison between Bizagi and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It can be useful as a tool to improve your communications and the control of your processes. For example, when you have to explain a process to seven or eight stakeholders who think differently as well as have different experiences in different functional departments, it is not easy. Sometimes you are using a lot of technical terms, and other times, you are dealing with management terminology. The visual representation helps you create a better alignment and understanding for different roles and stakeholders of your workforce."
"The most valuable feature is the organizational modeling capability."
"The product has a comfortable GUI and a good environment for users."
"It has an easy to use interface which final users accepted with much more enthusiasm than our ERP (SAP)."
"Great mapping feature that's easy to use."
"In Bizagi, all of the features are valuable."
"The documentation capabilities are very good. Very structured documents and process versions are valuable features, and being able to communicate that to our customers is also a very good feature. It has a good balance between the effort and the result. So, you don't need to be too detailed. You can document while you are modeling, which is a very good feature."
"The approval process is simple."
"Pega BPM offers a lot of out-of-the-box functionalities."
"The initial setup is pretty straightforward."
"Pricing is a little on the high side."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"The robotic process automation has increased the confidence of business users."
"The case management functionality of this solution has been most valuable."
"Powerful, full-featured business process management with excellent support"
"The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy."
"Bizagi's UI should include shorter steps for documenting controls, documenting properties, changing some attributes in the object, and adding additional text."
"We have migrated to the cloud, but there are a lot of issues while integrating with the cloud. There are a lot of things to improve with the cloud and reporting. We were previously working with on-premise solutions, and we had access to a lot of things, but with the cloud, they changed a lot of functionalities. Some of the things we know, but with some of the things, we are having difficulties."
"Bizagi has been aggressively adding features to maintain its market-leading position, however, in some cases, this has impacted the stability of certain product builds."
"The open source version lacks the option to publish."
"The solution is a bit heavy on resources and has slowed down my computer."
"I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet."
"One of the features which could be improved is machine learning. Even though this product has been working on this topic, we can see that it still requires improvement."
"I would like to see the automation process included in the next release."
"The unit testing needs to improve, as well as the user interface."
"Compared to other BPM products, the interface is somewhat complex, so the usability could be improved."
"Pega should work on redefining their model and creating a demand for their skills."
"UI needs improvement."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
"The solution could be more scalable."
"Pega BPM could be improved by including token-based authentication and extending its integration options."
"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. Bizagi is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and Sparx Systems Enterprise Architect, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and AWS Step Functions. See our Bizagi vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors, best Process Automation vendors, and best Rapid Application Development Software vendors.
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