Abdurrahman GoriTechnical Manager at a comms service provider
Pedro GentilSoaresConsultor Sênior em Gestão de Processos, Negócios e Serviços at Trust Business Consulting
Andrzej ChmielarskiTech lead/Solution architect/Team manager at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"For an internal project, this is a solution that you can install and have up and running quite quickly."
"We are documenting all of the processors and VPN. Then we are sharing it with our business users."
"I've found the active community most valuable but it also provides you with a lot of other features."
"The most valuable feature is the ability to share the logic within the rules engine with the business, so you can put it up for everybody to read."
"When I compare it with other BPM tools, like IBM, it is great, open source, and free when you use the community version."
"The solution is easily compatible with HTML forms and HTML language programming and that is the most significant part."
"The speed and execution of DMN was a big selling point for us. It's very good at conducting business processes that are easily modeled and presented in a way that's easy to understand."
"It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products."
"The free online Help and E-Learning is very strong."
"I like all of the features. I like that you can simulate the processes and add the time standard."
"The product has a comfortable GUI and a good environment for users."
"I find Bizagi so user friendly. I also think that its modeling abilities are great and it's easy to teach them to new users."
"The API is pretty straightforward."
"This solution is easy to use and it is a good tool for process modeling."
"The solution's simulation capabilities are the most valuable aspects."
"The most valuable feature is the simulation."
"The most valuable features are case management and integration services."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"Powerful, full-featured business process management with excellent support"
"The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system."
"The interface is quite simple and easy to use, even for beginners."
"The stability has been good. We haven't had any issues."
"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."
"The most valuable feature is the situational layer cake."
"The GUI needs to be improved, with more configuration options."
"When you search for Camunda BPM resources or books on how to utilize Camunda BPM, it is lacking. When it comes to Alfresco, there are thousands of resources that can help you to utilize within AWS and its Group Services. I would like to see the usage of Camunda BPM on Amazon Web Services be improved."
"I would say that Camunda should actually focus on small cases as well. There's a lot of space out there, for small businesses. If they can, they should cater to them."
"I would like to see the forms engine available in the open-source version of this solution."
"I would like to have a feature for audit logging, audit logs and audit log management. And some history of use for the audit logs."
"I would also like a very easy to use form builder."
"Especially when you use the open-source version, there are issues with performance."
"If there were some industry templates it would have helped significantly, because it is similar to a process map for a domain. That is what we are currently creating, a domain-relevant process map."
"It is difficult to drive ROI on types of processes involving complex business rules."
"The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us."
"It needs some better notation functionality."
"I think that they could improve their update process. Some of the process mining techniques could be added to Bizagi. I think that they can improve their simulation abilities to include more elements of the BPMN."
"The solution needs to make it easier to use RPA products on it. They may need an RPA specific interface. It would be better than having to make an RPA tool to use for viewing. Most of our work is about making RPA tools with the Bizagi, not using Bizagi itself."
"I would like to see more in terms of analytics and better reporting."
"There could be more documentation."
"Bizagi needs a way to define categories such as process groups like the APQC framework, PCF, and handle the processes within it."
"The unit testing needs to improve, as well as the user interface."
"What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works."
"Lack of stronger cloud support is somewhat inconvenient for users and implementation."
"The pricing model needs to be improved. Right now, it's too expensive."
"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."
"The solution would benefit from more integration capabilities."
"Sometimes when we are patching some data from the database, we are getting added as a timeout."
"Compared to other BPM products, the interface is somewhat complex, so the usability could be improved."
"We are using the open-source version of this solution."
"Camunda is much cheaper."
"I use the open-source free version."
"The open-source version of the product is free to use."
"The cost of this solution is better than some competing products."
"Licensing costs are anywhere from $80,000 to $100,000 USD per year."
"We use the open-source version, which can be used at no cost."
"I think Camunda BPM can improve their licensing costs. It isn't easy to find clients with Camunda BPM licenses mainly because it's quite expensive."
"I think that its price is reasonable."
"This solution would be expensive for a company that has a lot of users."
"The Bizagi modeler can be downloaded free of charge."
"We have no issues with the pricing."
"It is only necessary to pay for licenses when ready to deploy applications to production."
"It has a very high price. Many clients complain about the price for maintaining the application on Bizagi."
"Make sure that your requirements are explicitly defined from the outset. This will help you choose the right setup and licensing for your needs."
"It is expensive."
"The licensing fees are based on the number of users."
"May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
"The price of this solution, including installation and configuration, is comparable to competing vendors."
"The pricing is pretty good, compared to other similar products."
"It's a user-based license where, as you scale the numbers of users, the price increases."
"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
Reinventing Process Automation for the Digital Enterprise
Our process automation platform enables tens of thousands of developers to design, automate and improve processes and provide better customer experiences, deliver projects faster and increase business agility.
A complete process automation tech stack with powerful execution engines for BPMN workflows and DMN decisions paired with essential applications for modeling, operations and analytics
Bizagi is a global leader in digital process automation software. The Digital Business Platform from Bizagi delivers rapid process automation across the enterprise. The platform wraps around existing IT systems, giving organizations the immediate business agility and process orchestration required to compete in the digital economy. We help ignite the digital transformation programs of more than 500 enterprise customers across 50 countries across the globe, assisted by an international network of partners and a global community of over 500,000 process pioneers.
Bizagi has successfully delivered some of the most demanding process automation and digital transformation projects in the world, working with global brands like GE, adidas, Mars and Audi, among many others. Bizagi offers an incredibly robust and proven solution, capable of integrating seamlessly with existing enterprise assets and systems, including SAP and SharePoint.
Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.
Bizagi is ranked 4th in Business Process Management with 24 reviews while Pega BPM is ranked 3rd in Business Process Management with 17 reviews. Bizagi is rated 7.8, while Pega BPM is rated 8.4. The top reviewer of Bizagi writes "Great user interface, offers a free version, and has pretty good technical support". On the other hand, the top reviewer of Pega BPM writes "Good case management and BPM workflow with easy cloud implementation". Bizagi is most compared with Visio, Bonita, ARIS BPM, Lucidchart and Visual Paradigm, whereas Pega BPM is most compared with ServiceNow, Appian, IBM BPM, Microsoft PowerApps and Microsoft Azure App Service. See our Bizagi vs. Pega BPM report.
We monitor all Business Process Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.