Compare Bizagi vs. Pega BPM

Bizagi is ranked 4th in Business Process Management with 7 reviews while Pega BPM is ranked 8th in Business Process Management with 7 reviews. Bizagi is rated 8.2, while Pega BPM is rated 9.0. The top reviewer of Bizagi writes "Enhances the development process and is a comfortable environment for users". On the other hand, the top reviewer of Pega BPM writes "Rapid renew structure allows for better implementation over other solutions and aids clients in serving their customers". Bizagi is most compared with Visio, Camunda BPM and Bonita, whereas Pega BPM is most compared with Camunda BPM, Appian and ServiceNow. See our Bizagi vs. Pega BPM report.
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Bizagi Logo
19,901 views|13,552 comparisons
Pega BPM Logo
11,925 views|8,953 comparisons
Most Helpful Review
Find out what your peers are saying about Bizagi vs. Pega BPM and other solutions. Updated: November 2019.
383,725 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves.I find Bizagi so user friendly. I also think that its modeling abilities are great and it's easy to teach them to new users.The product has a comfortable GUI and a good environment for users.I like all of the features. I like that you can simulate the processes and add the time standard.The free online Help and E-Learning is very strong.Bizagi is a very useful tool because it does not require you to program. The user logic is very easy to understand even for people who are not engineers or developers.The main feature of Bizagi is the speed to which we can automate processes and how we can modify them without a strong impact on the end users.The user logic is very easy to understand, even for people who are not engineers nor developers.

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The interface is quite simple and easy to use, even for beginners.The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system.Powerful, full-featured business process management with excellent supportWhile Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega.The most valuable features are case management and integration services.It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get.The user interface and the ease of developing the workflow for an application are valuable features.Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support.

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Cons
For very large projects and deployments, the automated "One Click" deployment wizard can sometimes take a long time to complete.I think that they could improve their update process. Some of the process mining techniques could be added to Bizagi. I think that they can improve their simulation abilities to include more elements of the BPMN.It needs some better notation functionality.The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us.It is difficult to drive ROI on types of processes involving complex business rules.One of the features which could be improved is machine learning. Even though this product has been working on this topic, we can see that it still requires improvement.Also, the tool sometimes feels not so mature when we find random deploy errors from testing to production environment.

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Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved.The pricing model needs to be improved. Right now, it's too expensive.Lack of stronger cloud support is somewhat inconvenient for users and implementation.What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works.The unit testing needs to improve, as well as the user interface.The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother.There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues.It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge.

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Pricing and Cost Advice
It is only necessary to pay for licenses when ready to deploy applications to production.I think that its price is reasonable.If they can freeze the pricing in a contract, I advise them to do so.

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May be somewhat more expensive than other solutions initially, but should have enhanced return on investment.The licensing fees are based on the number of users.They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments.They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products.

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report
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383,725 professionals have used our research since 2012.
Ranking
Views
19,901
Comparisons
13,552
Reviews
9
Average Words per Review
436
Avg. Rating
8.2
Views
11,925
Comparisons
8,953
Reviews
7
Average Words per Review
570
Avg. Rating
9.0
Top Comparisons
Compared 23% of the time.
Compared 16% of the time.
Compared 12% of the time.
Compared 23% of the time.
Compared 21% of the time.
Compared 13% of the time.
Also Known As
Pegasystems, SmartBPM
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Bizagi
Pega
Overview

Bizagi is a global leader in digital process automation software. The Digital Business Platform from Bizagi delivers rapid process automation across the enterprise. The platform wraps around existing IT systems, giving organizations the immediate business agility and process orchestration required to compete in the digital economy. We help ignite the digital transformation programs of more than 500 enterprise customers across 50 countries across the globe, assisted by an international network of partners and a global community of over 500,000 process pioneers.

Bizagi has successfully delivered some of the most demanding process automation and digital transformation projects in the world, working with global brands like GE, adidas, Mars and Audi, among many others. Bizagi offers an incredibly robust and proven solution, capable of integrating seamlessly with existing enterprise assets and systems, including SAP and SharePoint.

Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

Offer
Learn more about Bizagi
Learn more about Pega BPM
Sample Customers
adidas Group, GE Capital, Mars, Audi, Santander, Telefonica, BNP Paribas, Air France & many more - 500+ customer globally.The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Top Industries
REVIEWERS
Financial Services Firm9%
Real Estate/Law Firm9%
Energy/Utilities Company9%
Program Development Consultancy9%
VISITORS READING REVIEWS
Software R&D Company20%
Financial Services Firm15%
Comms Service Provider9%
Government8%
REVIEWERS
Financial Services Firm71%
Software R&D Company14%
Retailer14%
VISITORS READING REVIEWS
Software R&D Company33%
Financial Services Firm13%
Comms Service Provider10%
Manufacturing Company7%
Company Size
REVIEWERS
Small Business56%
Midsize Enterprise21%
Large Enterprise23%
VISITORS READING REVIEWS
Small Business5%
Midsize Enterprise4%
Large Enterprise91%
REVIEWERS
Small Business27%
Large Enterprise73%
Find out what your peers are saying about Bizagi vs. Pega BPM and other solutions. Updated: November 2019.
383,725 professionals have used our research since 2012.
We monitor all Business Process Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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