Compare Bizagi vs. ServiceNow Now Platform

Bizagi is ranked 4th in Rapid Application Development Software with 8 reviews while ServiceNow Now Platform is ranked 8th in Rapid Application Development Software with 5 reviews. Bizagi is rated 8.0, while ServiceNow Now Platform is rated 8.8. The top reviewer of Bizagi writes "Enhances the development process and is a comfortable environment for users". On the other hand, the top reviewer of ServiceNow Now Platform writes "Service desk functionality that has many features and is highly customizable but comes with a high cost". Bizagi is most compared with Visio, Camunda BPM and Bonita, whereas ServiceNow Now Platform is most compared with Oracle Application Express (APEX). See our Bizagi vs. ServiceNow Now Platform report.
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19,687 views|13,676 comparisons
Most Helpful Review
Find out what your peers are saying about Bizagi vs. ServiceNow Now Platform and other solutions. Updated: March 2020.
407,401 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The solution's simulation capabilities are the most valuable aspects.This solution is easy to use and it is a good tool for process modeling.The API is pretty straightforward.With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves.I find Bizagi so user friendly. I also think that its modeling abilities are great and it's easy to teach them to new users.The product has a comfortable GUI and a good environment for users.I like all of the features. I like that you can simulate the processes and add the time standard.The free online Help and E-Learning is very strong.

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The level of automation within the platform is great.This is a development platform that provides us with a strong database and a low code environment.The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks.Learning materials, such as online courses, are readily available.We have seen a big improvement in the experience that we want to create for our end users.

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Cons
There could be more documentation.I would like to see more in terms of analytics and better reporting.The solution needs to make it easier to use RPA products on it. They may need an RPA specific interface. It would be better than having to make an RPA tool to use for viewing. Most of our work is about making RPA tools with the Bizagi, not using Bizagi itself.For very large projects and deployments, the automated "One Click" deployment wizard can sometimes take a long time to complete.I think that they could improve their update process. Some of the process mining techniques could be added to Bizagi. I think that they can improve their simulation abilities to include more elements of the BPMN.It needs some better notation functionality.The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us.It is difficult to drive ROI on types of processes involving complex business rules.

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The integration towards other ERP systems could be improved.The basic reporting system is rather static.The pricing model is complex and needs to be both lowered and simplified.The licensing for this solution, with respect to the user, needs to be improved.We would like to see AI used to automate some of the functionality in this solution.

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Pricing and Cost Advice
This solution would be expensive for a company that has a lot of users.It is only necessary to pay for licenses when ready to deploy applications to production.I think that its price is reasonable.

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It's expensive and if you need some analytical views of your activity, there is an additional cost.Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition.

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Ranking
Views
19,687
Comparisons
13,676
Reviews
8
Average Words per Review
509
Avg. Rating
8.0
Views
282
Comparisons
90
Reviews
5
Average Words per Review
798
Avg. Rating
8.8
Top Comparisons
Compared 24% of the time.
Compared 16% of the time.
Compared 13% of the time.
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Bizagi
ServiceNow
Overview

Bizagi is a global leader in digital process automation software. The Digital Business Platform from Bizagi delivers rapid process automation across the enterprise. The platform wraps around existing IT systems, giving organizations the immediate business agility and process orchestration required to compete in the digital economy. We help ignite the digital transformation programs of more than 500 enterprise customers across 50 countries across the globe, assisted by an international network of partners and a global community of over 500,000 process pioneers.

Bizagi has successfully delivered some of the most demanding process automation and digital transformation projects in the world, working with global brands like GE, adidas, Mars and Audi, among many others. Bizagi offers an incredibly robust and proven solution, capable of integrating seamlessly with existing enterprise assets and systems, including SAP and SharePoint.

ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

As a purpose-driven company, making work, work better for people guides everything we do.

Offer
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Learn more about ServiceNow Now Platform
Sample Customers
adidas Group, GE Capital, Mars, Audi, Santander, Telefonica, BNP Paribas, Air France & many more - 500+ customer globally.experian, beachbody, health partners
Top Industries
REVIEWERS
Government17%
Comms Service Provider8%
Media Company8%
Insurance Company8%
VISITORS READING REVIEWS
Software R&D Company27%
Government11%
Comms Service Provider9%
Financial Services Firm9%
No Data Available
Company Size
REVIEWERS
Small Business57%
Midsize Enterprise20%
Large Enterprise24%
VISITORS READING REVIEWS
Small Business5%
Midsize Enterprise2%
Large Enterprise93%
No Data Available
Find out what your peers are saying about Bizagi vs. ServiceNow Now Platform and other solutions. Updated: March 2020.
407,401 professionals have used our research since 2012.
We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.