We performed a comparison between Bizagi and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the organizational modeling capability."
"The free online Help and E-Learning is very strong."
"The most beneficial features of Bizagi for our business processes are its seamless connectivity between process elements and its ability to automate tasks and perform simulations."
"Very, very stable."
"This solution is easy to use and it is a good tool for process modeling."
"The tool helps to improve business processes and have better KPIs. Also, it is easy to use. Our developers find it easy to learn."
"The API is pretty straightforward."
"Bizagi is flexible. I can share things with other consultants because it is the most commonly used software in my community. It has been a great and good resource for us in making sure that we adhere to the process."
"The solution is fast enough for our workflow automations and has integration capability. It aligns with many use cases in our organization and for others we have planned."
"The simplicity is great."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
"Learning materials, such as online courses, are readily available."
"It can integrate anywhere, and you can make any kind of workflow."
"Assignment Group history is really important to me."
"It is a scalable and a stable platform."
"ServiceNow can document and produce a historical working tool that deals with projects themselves. The user interface is another strong suit."
"Bizagi needs a way to define categories such as process groups like the APQC framework, PCF, and handle the processes within it."
"Bizagi's UI should include shorter steps for documenting controls, documenting properties, changing some attributes in the object, and adding additional text."
"It needs an easier setup for the Bizagi Engine."
"The on-premise software has some bugs."
"The solution was very limited."
"I would like to see the automation process included in the next release."
"In terms of what needs improvement, the costs can be lowered."
"It is difficult to drive ROI on types of processes involving complex business rules."
"The solution is very expensive."
"There are a few areas of concern when it comes to the product's support team where improvements are required."
"The reporting capabilities need to be improved, otherwise we need to pay for performance analytics."
"The UI and mobile UI need to be improved."
"We would like to see AI used to automate some of the functionality in this solution."
"The pricing model is complex and needs to be both lowered and simplified."
"ServiceNow Now Platform wants AI embedded in the product to make it more powerful. Generative AI that will be a part of ServiceNow Now Platform is an area of concern where improvements are required."
"It is still difficult to build a set of services in ServiceNow. It can be done, but it is one of the more difficult things to do. If we're talking about scalability, we're talking about the ability to actually build that set of services a little easier."
Bizagi is ranked 13th in Rapid Application Development Software with 78 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 33 reviews. Bizagi is rated 8.4, while ServiceNow Now Platform is rated 8.4. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of ServiceNow Now Platform writes " An easy-to-use tool that allows users to upgrade the software if some enhancements are required". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and ARIS BPA, whereas ServiceNow Now Platform is most compared with Microsoft Power Apps, ServiceNow, OpenText AppWorks , Appian and GitHub CoPilot. See our Bizagi vs. ServiceNow Now Platform report.
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