We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"I like everything about the entire BPM that comes with the BPM suite."
"The modeler is useful for creating the flow. The way to access the data through their REST API is also valuable. This is what we're using right now."
"Easy to use and easy to integrate into the products and applications we provide for our customers."
"It has an open BPM"
"Camunda Platform is better than IBM BPM, and Azure. It is more elaborate."
"Overall, the solution has been very solid."
"It is open-source. It supports microservice orchestration. This is what we are really interested in. We can customize our products depending on the use cases."
"Camunda Platform has a very good interface for workflow and business process design."
"The API is pretty straightforward."
"I like the ease of use and the fact that you can download and use their free version, which is unlimited. However, while it's unlimited use, some features aren't available."
"The most valuable feature is the simulation."
"With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves."
"Great mapping feature that's easy to use."
"This solution is easy to use and it is a good tool for process modeling."
"I like the business process management engine. It's very detailed, and you can probably map any of the corporate workflow processes you come across in it compared to some of the other solutions out there. I can probably say that it has very good support to work in tandem with other RP solutions in the market. The software is still very user-friendly and integral, and they have pretty good online resources. The automation feature is pretty good, so is the integration feature."
"Bizagi is flexible. I can share things with other consultants because it is the most commonly used software in my community. It has been a great and good resource for us in making sure that we adhere to the process."
"I like the structure. I can see the diagrams and everything I created."
"It is easy-to-use and it helps understand its data modeling structure through the intuitive user interface."
"The solution is very user-friendly. It's easy to just open it and start working."
"I love Visual Paradigm because it has many different types of diagrams. For any field of engineering, we can find a diagram."
"The pricing model is attractive."
"Some of the most valuable features of this process modeling tool are process simulation and process animation."
"The initial setup is straightforward."
"In the future, I would definitely like to see the process administration (migration, audit, tracking) and process evaluation (optimize) features added to the community edition."
"I would like to see better pricing."
"The only drawback is the time that it takes to have a complete set of workflows implemented on the Camunda platform."
"We have faced problems with the performance."
"The initial set up could be simplified, it's complex."
"The initial setup can be complex for business users."
"If there were some industry templates it would have helped significantly, because it is similar to a process map for a domain. That is what we are currently creating, a domain-relevant process map."
"As we experienced some difficulties in the beginning, deployment took almost a month."
"Difficult to export in formats other than PDF."
"The solution is a bit heavy on resources and has slowed down my computer."
"Its performance needs to be improved. The main thing is that it is limited, especially in terms of the response times. When the processes become a bit large, it is very awkward to work with the Bizagi modeler. When you have already modeled but start to rearrange, it is quite a bit of an effort to change the stuff. When you rearrange lanes or have new structures, it goes rather squiggly up and down and so on, which could be improved. The visual outputs of the DIREPs of the process models are pixelated and have a bad image quality. It is a PNG or JPEG, and you cannot export it as a PDF. When you have rather large processes, you should be able to arrange them hierarchically. Currently, it is not supported. If you use sub-processes and inflate a process, suddenly the arrangement is totally different, and although you know the process, you have to look where is it now. You need a good understanding of the levels of your processes before you start in Bizagi. It can have automatic support for optimal presentation. In BPM, you should have it from the top left to the bottom right. However, in most cases, people don't know how they should arrange it. Therefore, it would be nice to have a suggestion system for different arrangements to be able to better present the process."
"I'm not really satisfied with the reporting aspect."
"For the small business, this is very bad because it is still fragmented. The licensing policy should be more flexible and small company oriented. In micro-small companies, there should only be one or two. That's not the problem. Maybe it is too flexible, there are so many pieces that you need to put together. When you have a small business, it can be a little complicated, not so easy."
"In terms of what needs improvement, the costs can be lowered."
"The free version could be better. Some of the templates and all the functionalities aren't available in the free version. I've been trying to check some maps, for example, organizational maps or a model on organization hierarchy. Apparently, there seems to be no template. You have to create your own. I am not sure if there are templates, but I've not really seen any. I think that there's room for improvement."
"It should provide the ability to create a simple application. It can be used for database modeling diagrams and forms, but it should also support CRUD, that is, create, read, update and delete."
"More flexibility when choosing the type of diagram would be nice."
"It's still early for me to comment since I've only been using it for two months, but the responsiveness when diagramming needs to be improved."
"The solution can be heavy on resource usage."
"From time to time, we experience some troubles when we work as teams."
"There are some connectivity issues that crop up rarely when used with SQL Server."
"The solution could be more compatible with other products in the future."
"I think Camunda BPM can improve their licensing costs. It isn't easy to find clients with Camunda BPM licenses mainly because it's quite expensive."
"The open-source version of the product is free to use."
"We use the open-source version, which can be used at no cost."
"Licensing costs are anywhere from $80,000 to $100,000 USD per year."
"The cost of this solution is better than some competing products."
"Generally, the price could be better, as well as the licensing fees."
"When compared with the proprietary products, the pricing costs are much less, even though it is an enterprise edition."
"I use the open-source free version."
"It is not expensive."
"It has a very high price. Many clients complain about the price for maintaining the application on Bizagi."
"Some solutions are completely free. One would be the business process diagramming tool, the server beneath it, and the automation tool. You don't need to pay to map the business process, but you would need to when you want to execute any of the commands. So, basically, they lure you in with a free ride, and when you want to scale the solution, you'll have to pay for it."
"We didn't use the licensed versions where you could exactly go into automatization. However, we looked at the pricing in the beginning, and the only thing that I remember is that it was too expensive for the things we were using because our clients would also have to license the product. One client said that it was too expensive for the benefit they get out of it."
"I used to be very pleased with the pricing. Now, it's a bit more complicated. I don't remember exactly, however, it might be $10 a month per user."
"It is only necessary to pay for licenses when ready to deploy applications to production."
"I'm trying the free unlimited version with unlimited use. But you have to pay to add some features."
"We have no issues with the pricing."
"The pricing of Visual Paradigm is very appropriate and affordable. There are no hidden costs involved."
"You can move between the tiers from month to month so you are not restricted to one pricing model."
"You can use Paradigm on a subscription basis and you can choose from different tiers of subscription."
Camunda Platform is a complete process automation tech stack with powerful execution engines for BPMN workflows and DMN decisions paired with essential applications for modeling, operations, and analytics.
With a clear vision to automate any process, anywhere, Camunda is reinventing process automation for the digital enterprise. Featuring a developer-friendly, open source approach, enterprises can use Camunda Platform to breakthrough technological, organizational, and infrastructure barriers, optimize their business processes, and drive their digital transformation initiatives forward.
Bizagi is a global leader in digital process automation software. The Digital Business Platform from Bizagi delivers rapid process automation across the enterprise. The platform wraps around existing IT systems, giving organizations the immediate business agility and process orchestration required to compete in the digital economy. We help ignite the digital transformation programs of more than 500 enterprise customers across 50 countries across the globe, assisted by an international network of partners and a global community of over 500,000 process pioneers.
Bizagi has successfully delivered some of the most demanding process automation and digital transformation projects in the world, working with global brands like GE, adidas, Mars and Audi, among many others. Bizagi offers an incredibly robust and proven solution, capable of integrating seamlessly with existing enterprise assets and systems, including SAP and SharePoint.
Bizagi is ranked 6th in Business Process Design with 24 reviews while Visual Paradigm is ranked 10th in Business Process Design with 5 reviews. Bizagi is rated 8.0, while Visual Paradigm is rated 8.2. The top reviewer of Bizagi writes "Great user interface, offers a free version, and has pretty good technical support". On the other hand, the top reviewer of Visual Paradigm writes "Data modeling through an interface that makes it easy-to-use and understand". Bizagi is most compared with Visio, Bonita, ARIS BPA, SAP Signavio Process Manager and Microsoft PowerApps, whereas Visual Paradigm is most compared with Sparx Systems Enterprise Architect, Visio, Lucidchart, ARIS BPA and IBM System Architect. See our Bizagi vs. Visual Paradigm report.
See our list of best Business Process Design vendors.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.