We performed a comparison between BizTalk Server and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."BIzTalk's integration with Visual Studio is the most valuable feature of this product."
"I rate the tool's stability a nine out of ten."
"We can handle a large number of messages without any issues, ensuring that everything runs smoothly."
"Essentially, you can do whatever you like with these systems, and you do not have to take care about the scaling because if one server is overloaded, it just forwards the message to the next server, even if it were designated to a specific server. It weeds out the messages according to the load. If you want to scale it, you just add new servers."
"The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good."
"The most valuable feature of BizTalk Server is that it will turn XML into flexible transactions."
"Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support."
"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process."
"Pricing is a little on the high side."
"Pega BPM offers a lot of out-of-the-box functionalities."
"Case Management, as well as Workflow Automation, are Pega's most powerful capabilities."
"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."
"The case management functionality of this solution has been most valuable."
"It is a stable product."
"The product's deployment can be quicker"
"BizTalk is in the past, Microsoft is not going to evolve it any further or add any new features."
"The deployment could be simplified."
"The product could be improved in monitoring, managing, and support functionalities."
"It's a complex product because you have many degrees of freedom to connect different parts together. Whether it's sensible or not, is up to you, but the machine does allow it. But because of the vast degrees of freedom, it's complex."
"BizTalk Server is an outdated legacy system that does not support messaging."
"Pega's technical support could be better."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."
"I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market."
"Business specific functionality is needed."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
"This is an expensive solution."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
BizTalk Server is ranked 25th in Process Automation with 10 reviews while Pega BPM is ranked 2nd in Process Automation with 55 reviews. BizTalk Server is rated 7.2, while Pega BPM is rated 8.2. The top reviewer of BizTalk Server writes "Helps us implement complex mapping and integration, but deployment could be simplified". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". BizTalk Server is most compared with IBM Sterling B2B Integration Services, SAP Process Orchestration, Camunda, SEEBURGER Business Integration Suite and Bizagi, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our BizTalk Server vs. Pega BPM report.
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