Compare Blackbaud vs. Microsoft Dynamics CRM

Blackbaud is ranked 18th in CRM while Microsoft Dynamics CRM is ranked 2nd in CRM with 1 review. Blackbaud is rated 0, while Microsoft Dynamics CRM is rated 8.0. On the other hand, the top reviewer of Microsoft Dynamics CRM writes "We are able to effectively follow up on requests, ensuring all customer issues are resolved in a timely manner". Blackbaud is most compared with Salesforce Sales Cloud, Microsoft Dynamics CRM and NetSuite CRM+, whereas Microsoft Dynamics CRM is most compared with SAP CRM, Siebel CRM and Salesforce Service Cloud.
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Blackbaud Logo
523 views|387 comparisons
Microsoft Dynamics CRM Logo
4,492 views|3,713 comparisons
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Quotes From Members

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We have to buy a separate license in order to implement the social listening feature.

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Ranking
18th
out of 59 in CRM
Views
523
Comparisons
387
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
2nd
out of 59 in CRM
Views
4,492
Comparisons
3,713
Reviews
1
Average Words per Review
682
Avg. Rating
8.0
Top Comparisons
Compared 50% of the time.
Compared 26% of the time.
Compared 9% of the time.
Compared 14% of the time.
Compared 11% of the time.
Also Known As
Dynamics CRM
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Blackbaud
Microsoft
Overview
Blackbaud CRM helps organizations by providing a complete supporter view and an organization-wide toolset for managing your constituent base. Blackbaud CRM brings industry-leading fundraising, online applications, actionable prospect research and analytics, and multichannel direct marketing together in one platform to enable an integrated view of the constituent experience across your organization. Blackbaud CRM features prospect research tools that enable your organization to build in-depth prospect profiles, including analytics offerings that provide guidance around a prospect's propensity to give. These tools allow you to prioritize donors and successfully move them through their donor lifecycle to a major gift.

Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

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Learn more about Microsoft Dynamics CRM
Sample Customers
Charleston Battery, Virgin London Marathon, EdVenture Children's Museum Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.
Top Industries
No Data Available
VISITORS READING REVIEWS
Software R&D Company32%
Financial Services Firm13%
Comms Service Provider10%
Media Company10%
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.