• Home
  • Blackbaud CRM vs. salesforce.com Desk.com [EOL]

Blackbaud CRM vs salesforce.com Desk.com [EOL] comparison

Cancel
You must select at least 2 products to compare!
Buyer's Guide
CRM
March 2024
Executive Summary

We performed a comparison between Blackbaud CRM and salesforce.com Desk.com [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
Download the complete report
767,847 professionals have used our research since 2012.
Featured Review
Use Blackbaud CRM?
Anonymous User
Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier.
Yes, we learned to be more careful about selecting products and we ended up using a different product which is superior.
Ranking
43rd
out of 169 in CRM
Views
210
Comparisons
172
Reviews
0
Average Words per Review
0
Rating
N/A
Unranked
In CRM
Buyer's Guide
CRM
March 2024
Download Free Report
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
DOWNLOAD NOW
767,847 professionals have used our research since 2012.
Comparisons
Also Known As
Desk.com, Salesforce Assistly
Learn More
Blackbaud
Salesforce
Overview
Blackbaud CRM helps organizations by providing a complete supporter view and an organization-wide toolset for managing your constituent base. Blackbaud CRM brings industry-leading fundraising, online applications, actionable prospect research and analytics, and multichannel direct marketing together in one platform to enable an integrated view of the constituent experience across your organization. Blackbaud CRM features prospect research tools that enable your organization to build in-depth prospect profiles, including analytics offerings that provide guidance around a prospect's propensity to give. These tools allow you to prioritize donors and successfully move them through their donor lifecycle to a major gift.

Desk.com's all-in-one support app has everything fast-growing business need to provide fast, awesome customer service. It's easy to get up and running. You can see all of your cases in one place and engage with customers across all channels (Twitter, Facebook, phone, email, chat, and discussion boards) in one easy-to-use desktop, and get the insights you need to grow your business. Desk.com automatically integrates with Salesforce and scales no matter how big your business grows. Desk.com is used by thousands of companies including Yelp, Asana, Disqus, Square, iHeartRadio, Munchery, and One Kings Lane.

Sample Customers
Charleston Battery, Virgin London Marathon, EdVenture Children's Museum
One Kings Lane, Munchery, ZenPayroll, Spotify, SoundCloud, Pandora
Buyer's Guide
CRM
March 2024
Download Free Report
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
DOWNLOAD NOW
767,847 professionals have used our research since 2012.

Blackbaud CRM is ranked 43rd in CRM while salesforce.com Desk.com [EOL] doesn't meet the minimum requirements to be ranked in CRM. Blackbaud CRM is rated 0.0, while salesforce.com Desk.com [EOL] is rated 4.0. On the other hand, the top reviewer of salesforce.com Desk.com [EOL] writes "Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier. ". Blackbaud CRM is most compared with Microsoft Dynamics CRM and Freshsales, whereas salesforce.com Desk.com [EOL] is most compared with .

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.