Most Helpful Review
Find out what your peers are saying about BlackBerry Enterprise Mobility Suite vs. Jamf Pro and other solutions. Updated: January 2020.
398,050 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
It keeps things secure, it can remotely wipe the container and it's fairly easy to use.
We were able to utilize Android for Work-Premium in BlackBerry Android devices.
We can access emails within the active sync.
It has a good ease of use, and its intuitive.
It allows me to be able to access my email when I do not necessarily have my computer with me. I can also access my calendar when I am on public transport or outside of the office.
There is very high flexibility for different setups of single users, so it can give a single use many different device types with different enrollment types.
The functionality with UEM and BlackBerry Works, the shared calendar, is a massive improvement for us.
The containerization of the BlackBerry Dynamics is the most important thing for us. It allows us to keep personal and corporate data separate on a personal device. It allows us to wipe the corporate data while leaving all the personal data in place.
The most valuable features are the restrictions, Lost Mode, Self Service, and full implementation of anything Apple will let MDM manage.
The time that we save in hours for new deployments, redeployments, application upgrades and OS upgrades more than makes up for the cost of the product.
Automating the refresh of the devices is huge for both sides of the end-user experience.
The Self Service feature, which allows us to make apps available to our staff and students was essential.
The design of the GUI, as compared to other solutions, really makes a difference.
Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have.
The features that have been the most life-saving for us are pre-stage enrollments and self-service.
The full API lets us write custom scripts and apps to enhance even further the end-user experience.
I'd like there to be more in the core product rather than having to buy additional products. For example, being able to trace your devices after an emergency is an additional product you have to buy to do that properly.
It's too difficult to manage ourselves. We have to get a third-party in to do that. The fact that it breaks on some end-users' devices is also a concern and just the frequency and complexity of upgrades is not ideal.
Second level support needs to have strong knowledge of the product.
The console needs improvement. It does not provide all the information that we are looking for as far as who has installed a certain product.
As far as being able to remotely wipe a device, or remove it from the console, this is not simple to do. It is not a one-click motion, as it requires several steps.
Some users have complained that some features cannot be done through the BlackBerry Access Hub.
The newest features sometimes pop in very slowly.
I would like to see better integration with our AD. Instead of having to use Active Directory groups, we'd like to use Active Directory attributes instead. There is a lot of overhead in managing. Whereas, if we could key on something tied to HR, or some other feed indicating who they are or what role they have, and manage them that way, that would be much preferable than having to manage people with Active Directory groups. Because, if people move roles, then we have to make sure that we move them from one Active Directory group to another, which is hands-on, a lot of overhead.
Technical support is in need of improvement.
Jamf doesn't make the Cloud file system visible so there are rare occasions where the local repository and Cloud repository get out of sync.
Some improvement can be made in the customer service realm, while also making additional training level courses available for online study and exam-taking.
I would like to be able to see what policies and configuration profiles are tied to what Smart/Static groups.
I would love to see an integrated ticketing system built-in, better reporting templates to help analyze the data (software usage, etc.), and integration with FREE SSL Cert (letsencrypt.org) with auto-renewal.
An in-house chat room would be a great way to communicate with your team when you aren't physically present with them.
The ability to ask a device to run a policy regularly would be a real advantage.
A more modern UI in the next release will make the product absolutely perfect.
Pricing and Cost Advice
Sometimes, it is very hard to get an overview because there are so many different suites to find out what is the right thing for new customers.
In my opinion, we're paying an awful lot for what we get, compared to other vendors. I don't deal with the pricing, but it does seem to be a bit pricey for the things that we get, especially, when you compare them to other vendors, such as VMware, Citrix, who have all bought up other players in this space. VMware offers AirWatch free as part of their packages.
With the new licensing model, there seems to be a significant increase in cost, which makes it difficult to push forward and talk with the business.
I know that as a school we get a discounted price, which is good because without it we would not be able to afford it.
The cost of Jamf is certainly worth the investment.
Licensing cost is dependent on the footprint and foreseen growth.
Setup and licensing prices are getting to be too high.
The setup is pricey upfront for support and setup.
The total ROI is worth every penny.
With respect to pricing, Jamf Pro is the better bet.
If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer.
out of 23 in Enterprise Mobility Management (EMM)
Average Words per Review
out of 23 in Enterprise Mobility Management (EMM)
Average Words per Review
Compared 44% of the time.
Compared 26% of the time.
Compared 12% of the time.
Compared 53% of the time.
Compared 24% of the time.
Compared 5% of the time.
Also Known As
|Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite||JAMF Software Casper Suite|
The BlackBerry Enterprise Mobility Suite offers five editions to meet your enterprise’s evolving mobile needs. Growth can happen quickly, and the BlackBerry Enterprise Mobility Suite is designed to provide a seamless transition to the more advanced capabilities in higher-level editions. The subscription model ensures predictable annual expenditures and eliminates upfront capital costs.
|A complete Apple management solution for IT pros to empower users and simplify the deployment, inventory, and security of Macs, iPads, and iPhones. Designed to automate device management for you while driving end-user productivity and creativity, Jamf Pro (formerly Casper Suite) is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.|
Learn more about BlackBerry Enterprise Mobility Suite
Learn more about Jamf Pro
|Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy||Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's|
Financial Services Firm42%
Software R&D Company24%
Comms Service Provider15%
K 12 Educational Company Or School31%
Software R&D Company33%
K 12 Educational Company Or School11%
Comms Service Provider9%
See also BlackBerry Enterprise Mobility Suite Reviews, Jamf Pro Reviews, and our list of Best Enterprise Mobility Management (EMM) Companies.