We performed a comparison between BlackBerry Enterprise Mobility Suite and Eggplant Test based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."We have found the solution is capable of scaling."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."
"Mobile device management is most valuable."
"It does support hardware and operating system configurations from every angle."
"If a device is stolen, you have the power to remove all of the contents remotely. You can do this very quickly."
"It has a good ease of use, and its intuitive."
"There is very high flexibility for different setups of single users, so it can give a single use many different device types with different enrollment types."
"The most important features would be instant messaging and the security that we get from the containerization."
"Security is the most valuable feature, because we are a financial institution. We have a large number of clients and we have to make sure all communications are secure and PCI compliant."
"Whenever we have issues, people rely on the ability to check messages promptly."
"The technical support for the solution is excellent."
"Good text reading ability."
"We did see a massive return on investment from using Eggplant."
"We are able to now automate tests, which so far have been manual."
"The main feature of Eggplant Test is that it can do fully automated web testing and app testing."
"Everything is happening on the layout or display that is used by the user. Eggplant prompts processes, like 'click here,' or 'look for this image.' Eggplant makes it possible for QA people and BAs, working in the actual display, to check if the software is providing the right images, the right text, and the right results. They don't have to go inside the code or to the TCP/IP layer. Everything is happening at the highest level."
"The most valuable features would be the image recognition and the OCR."
"GUI testing is the strength of the tool. The tool works as expected, and the support response from eggPlant, as a company, has been quick and substantial."
"The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"The current Intune reporting functionality could benefit from some improvements."
"There should be more focus on mobile device security and integration."
"The configuration and pricing can be improved."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"The initial installation could be simplified."
"What we don't have at the moment is RDP from the device to some kind of PC. Another feature would be access to a delegate's mailbox and I think that is to come in one of the next releases. There have been a lot of requests for that type of feature where, for example, a secretary can access the mailbox of the boss."
"They could improve their QA. There are many times where something will be released, a new client will be released, and something gets broken. Or they do a release and they don't take into consideration how some people may be using parts of it. Even though it's supported, they release something and it breaks it because they weren't aware of it. The biggest thing for me right now is, I would like to see improvement in their QA. I'm tired of getting broken software."
"More devices supported like iOS, Android, and API so it can support various platforms to enhance the experience."
"It's too difficult to manage ourselves. We have to get a third-party in to do that. The fact that it breaks on some end-users' devices is also a concern and just the frequency and complexity of upgrades is not ideal."
"Second level support needs to have strong knowledge of the product."
"The pain points for us would be the activation."
"I know for the BlackBerry Connect, our users want to see more features, such as audio and video. I know the current version doesn't have that."
"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."
"The solution would crash from time to time."
"Eggplant Test should emphasize on improving its offering in non-Windows environments."
"The language is too specific; it is just for Eggplant."
"Eggplant Digital Automation Intelligence could improve by lowering the price."
"They need to update the Linux. I think it's kind of an outdated Java Swing application."
"A step forward would be to have event support, because it is more or less linear at the moment."
"There was no free trial in it."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while Eggplant Test is ranked 12th in Test Automation Tools with 16 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while Eggplant Test is rated 7.8. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of Eggplant Test writes "Empowers effective test automation with comprehensive platform coverage and scalability". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE, SOTI MobiControl and Ivanti Neurons for MDM, whereas Eggplant Test is most compared with Selenium HQ, Tricentis Tosca, Katalon Studio, SmartBear TestComplete and froglogic Squish.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
