We compared CylancePROTECT and VMware Carbon Black Endpoint based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: CylancePROTECT offers a quick and easy setup process, a user-friendly dashboard, and strong AI-based protection. However, users have raised concerns about its pricing, the user-friendliness of the dashboard, and the lack of control over agent installation. In contrast, VMware Carbon Black Endpoint provides continuous monitoring and threat detection, along with strong integration capabilities and reliable performance. However, there are areas where it can improve, such as enhancing client performance, improving the user interface, and delivering faster response times. Furthermore, CylancePROTECT's technical support is perceived as slow, while VMware Carbon Black Endpoint's support receives mixed reviews.
"Forensics is a valuable feature of Fortinet FortiEDR."
"The product detects and blocks threats and is more proactive than firewalls."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"NGAV and EDR features are outstanding."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Ability to get forensics details and also memory exfiltration."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Centralized dashboard online which can be used for managing a huge product."
"The initial setup of CylancePROTECT is very easy."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"Its setup is simple if you have a Windows device; it is executable."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"I like the AI and mathematical components that they use."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"You can manage all the threats and everything from a centralized dashboard."
"I found the offline scanning to be particularly useful."
"Carbon Black Defense has a higher detection ratio because it's cloud-based and it also does a lookup to virus total."
"The triage feature that shows you the whole chain of the malware is useful."
"Carbon Black Cb Defense improved our endpoint level security. It helped to identify endpoint and infrastructure loopholes."
"The feature I found most valuable in Carbon Black CB Defense is the ongoing monitoring feature that works by emailing updates about any detections found."
"VMware Carbon Black Endpoint is a highly stable solution."
"It gives you all of the information in a short and sweet fashion."
"This product has the capability of uploading scripts to the tool and this is a very comprehensive feature."
"Detections could be improved."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The support needs improvement."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The security scripting needs improvement. It needs deeper security for scripting."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"I would say one thing that they might need to bring in is protection for mobile devices."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"The solution needs better dashboards that are easier to use."
"The product must make the interface a little more user-friendly."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"With the on-prem one, the bug has been reported by the community in early January or February, something like that, at the beginning of the year, and it's still not addressed. They have released two versions since then, and yet neither of them addresses this specific issue."
"The node management could be much better. The one thing that they cannot do very easily is change the tenant from a backend."
"It would be nice to have additional forensic tools that you can build into the back end."
"There's some disparity between the on-premise and the cloud type of application."
"The EDR portion could be better. I'm not a big fan, but it works."
"Based on all the security roles and the release privilege, it could take time for an application to be whitelisted and approved for use."
"When you view the triage, it will show you everything within a given time frame, and not only the attack that caused the alert, which is what I want to see. It shows you all the events during that time, and that can be quite confusing."
"They will most likely need to create or include a feature that checks the network."
CylancePROTECT is ranked 28th in EPP (Endpoint Protection for Business) with 12 reviews while VMware Carbon Black Endpoint is ranked 13th in EPP (Endpoint Protection for Business) with 23 reviews. CylancePROTECT is rated 8.0, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of CylancePROTECT writes "It has an easy-to-use dashboard and monitoring system and comes with an optics feature". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Advanced threat detection but compatibility issues with some operating systems". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ESET Endpoint Protection Platform, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and Kaspersky Endpoint Security for Business. See our CylancePROTECT vs. VMware Carbon Black Endpoint report.
See our list of best EPP (Endpoint Protection for Business) vendors.
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