We compared CylancePROTECT and VMware Carbon Black Endpoint based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: CylancePROTECT offers a quick and easy setup process, a user-friendly dashboard, and strong AI-based protection. However, users have raised concerns about its pricing, the user-friendliness of the dashboard, and the lack of control over agent installation. In contrast, VMware Carbon Black Endpoint provides continuous monitoring and threat detection, along with strong integration capabilities and reliable performance. However, there are areas where it can improve, such as enhancing client performance, improving the user interface, and delivering faster response times. Furthermore, CylancePROTECT's technical support is perceived as slow, while VMware Carbon Black Endpoint's support receives mixed reviews.
"The setup is pretty simple."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The stability is very good."
"Ability to get forensics details and also memory exfiltration."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"Centralized dashboard online which can be used for managing a huge product."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"I like the AI and mathematical components that they use."
"You can manage all the threats and everything from a centralized dashboard."
"It is extremely simple to manage and deploy."
"Carbon Black Cb Defense improved our endpoint level security. It helped to identify endpoint and infrastructure loopholes."
"Carbon Black Defense has a higher detection ratio because it's cloud-based and it also does a lookup to virus total."
"The biggest feature out of CarbonBlack is its ability to dive in with more depth. You can look at the entire kill chain and understand, not only if an alarm or identified incident is truly a true security issue versus a false positive, and it allows us to backtrack and figure out why it actually happened and how it got into the environment."
"The solution has a very nice API on the back end for remoting into a system and executing scripts or utilizing self automation."
"The solution is very useful and easy to handle. You don't need much intervention with this product."
"The product allows us to focus on endpoint and antivirus protection."
"The new feature that we're deploying, the new offering from Carbon Black, is MDR, which stands for manage, detect, and response. It's the most valuable feature because Carbon Black will be continuously checking the logs, and they will be advising us on how to improve some of the policies as well as review the logs. If there are any nefarious agents or things happening on the end points, they will know."
"The most valuable feature of the solution stems from the fact that it is one of the best EDR tools in the market."
"FortiEDR can be improved by providing more detailed reporting."
"The only minor concern is occasional interference with desired programs."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Making the portal mobile friendly would be helpful when I am out of office."
"ZTNA can improve latency."
"Detections could be improved."
"The SIEM could be improved."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"If they can add more features on top of their Persona feature that would be ideal."
"It should have better support for Windows and Mac."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"Based on all the security roles and the release privilege, it could take time for an application to be whitelisted and approved for use."
"There could be more knowledge. I think they made a mistake when they took away the Check Point integration, because it provides more automation and also more threat intelligence."
"With the on-prem one, the bug has been reported by the community in early January or February, something like that, at the beginning of the year, and it's still not addressed. They have released two versions since then, and yet neither of them addresses this specific issue."
"Needs improvement in the area of infrastructure for on-premise installation."
"I would personally give the tech support a rating of seven out of ten."
"It would be a better solution if Carbon Black Cb Defense had an on-promise solution and a virus auto delete or quarantine."
"It is difficult to extract reports for ongoing scans"
"As far as I know, Carbon Defense has nothing that can be installed on mobile devices. It lacks a defense solution for mobile devices, especially mobile tablets. I would like to see support for mobile devices and the pricing should be less than the pricing for a normal workstation."
CylancePROTECT is ranked 28th in EPP (Endpoint Protection for Business) with 37 reviews while VMware Carbon Black Endpoint is ranked 13th in EPP (Endpoint Protection for Business) with 61 reviews. CylancePROTECT is rated 8.0, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and CyberArk Endpoint Privilege Manager. See our CylancePROTECT vs. VMware Carbon Black Endpoint report.
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