Cybereason Endpoint Detection & Response vs CylancePROTECT comparison

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Fortinet Logo
10,056 views|7,518 comparisons
82% willing to recommend
Cybereason Logo
7,108 views|4,033 comparisons
87% willing to recommend
BlackBerry Logo
6,206 views|4,680 comparisons
83% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jan 23, 2024

We compared CylancePROTECT and Cybereason Endpoint Detection & Response based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:

  • Ease of Deployment: CylancePROTECT is praised for its simple and uncomplicated setup process, whereas Cybereason Endpoint Detection & Response encounters challenges when deploying on mobile devices and Windows machines, which results in a longer setup time. Despite these difficulties, both solutions have negligible adverse effects on assets and are relatively effortless to manage.
  • Features: When comparing CylancePROTECT and Cybereason Endpoint Detection & Response for valuable features, CylancePROTECT is notable for its robust security, monitoring of user behavior, and proactive antivirus system.  Cybereason Endpoint Detection & Response stands out for its extensive capabilities, user-friendly interface, detailed information about threats, and outstanding customer support.
  • Room for Improvement: Both CylancePROTECT and Cybereason Endpoint Detection & Response have specific aspects that could be enhanced. CylancePROTECT could benefit from more competitive pricing, a more user-friendly dashboard, and additional features. Cybereason would benefit from compatibility improvements, better usability, and improved technical support services.
  • Pricing and ROI: The opinions on the setup cost for CylancePROTECT vary among users, with some finding it expensive while others find it reasonable. On the other hand, Cybereason Endpoint Detection & Response offers a purchasing process through a third party and is considered to have manageable and cheaper pricing compared to larger competitors. Users also note that the setup costs for Cybereason are lower due to experienced users from other business units. The financial benefits of using CylancePROTECT are not mentioned, whereas Cybereason Endpoint Detection & Response has demonstrated a positive return on investment. Cybereason provides better visibility and consolidation of information, making it easier to identify and resolve issues.
  • Service and Support: Customer feedback for CylancePROTECT's customer service varies, with customers mentioning slowness and a lack of effective solutions. In contrast, feedback for Cybereason Endpoint Detection & Response indicates that the support is generally satisfactory but could improve in terms of responsiveness and assistance.

Comparison Results: Based on the reviews, it can be concluded that CylancePROTECT offers easy setup and strong protection, which gives it an advantage over Cybereason Endpoint Detection & Response. However, CylancePROTECT is criticized for its pricing, lack of control over agent installation, instability, and poor performance. On the other hand, Cybereason Endpoint Detection & Response has comprehensive capabilities and is easy to use, which gives it an advantage. However, it is criticized for compatibility issues, complexity for entry-level users, lack of a centralized dashboard and reporting features, and inadequate technical support services. In summary, CylancePROTECT is more suitable for users who value straightforward setup and strong protection, while Cybereason Endpoint Detection & Response is a better choice for users who prioritize comprehensive capabilities and ease of use.

To learn more, read our detailed Cybereason Endpoint Detection & Response vs. CylancePROTECT Report (Updated: March 2024).
767,995 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is stable and scalable.""This is stable and scalable.""The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors""The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.""Ability to get forensics details and also memory exfiltration.""It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward.""The stability is very good.""It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."

More Fortinet FortiEDR Pros →

"The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running.""Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations.""The interface is user-friendly.""The solution is efficient.""Immediately we can pick up the computers in the network if any malicious operation that is triggered.""We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold.""For me, the technical support is good.""The initial setup is not overly complicated."

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"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence.""Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today.""It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect.""I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT.""It secures different entry points into the network.""The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background.""It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating.""The most functional item that we use is the process to turn off the false flags that it causes."

More CylancePROTECT Pros →

Cons
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later.""Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR.""It takes about two business days for initial support, which is too slow in urgent situations.""I haven't seen the use of AI in the solution.""We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team.""Cannot be used on mobile devices with a secure connection.""I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components.""We've encountered challenges during API deployment, occasionally resulting in unstable environments."

More Fortinet FortiEDR Cons →

"I feel that the product lacks reporting features and needs improvement.""What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on.""The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor.""It initially took some time to deploy.""The integration with Microsoft solutions and Microsoft capabilities needs to be improved.""While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper.""Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on.""The reporting feature needs improvement."

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"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening.""​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment.""The company that sells us the licenses sometimes doesn't know how to do certain things.""​It needs real analysis of quarantined files. The EDR product isn't showing much right now.""The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT.""I would say one thing that they might need to bring in is protection for mobile devices.""I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice.""It is hard to manage."

More CylancePROTECT Cons →

Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "In terms of cost, this is a good choice for our needs."
  • "I do not have experience with the licensing of the product."
  • "In terms of pricing, it's a good solution."
  • "This product is somewhat expensive and should be cheaper."
  • "We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."
  • "I had to go through a third-party to purchase it, which I wasn't really pleased about."
  • "On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."
  • "The pricing is manageable."
  • More Cybereason Endpoint Detection & Response Pricing and Cost Advice →

  • "Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
  • "The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
  • "​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
  • "Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
  • "Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
  • "We would just add more if there are new users, but right now you just need one license for per user."
  • "I think that the price we are paying is good for what it is."
  • "The monthly fee is $55 USD per user."
  • More CylancePROTECT Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer: Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team… more »
    Top Answer:The pricing is significantly high. The implementation of this solution required us to allocate additional funds beyond… more »
    Top Answer:Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we… more »
    Top Answer:We use Cybereason Endpoint Detection & Response to scan and detect unusual processes and malicious files on the… more »
    Top Answer:I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown… more »
    Top Answer:Currently, we have competitive pricing for Cylance, which is affordable enough to consider. However, similar pricing can… more »
    Top Answer:Following the acquisition by BlackBerry, there has been a noticeable slowdown in development and the introduction of new… more »
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Cybereason EDR, Cybereason Deep Detect & Respond
    Blackberry Protect
    Learn More
    Cybereason
    Video Not Available
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.

    Blackberry Protect is a next generation artificial intelligence (AI) based endpoint protection platform (EPP) that prevents breaches and provides added controls for safeguarding against sophisticated cyberthreats. It uses predictive analysis to quickly and accurately find even the most advanced threats before they ever take place. Blackberry Protect’s cloud-based supercomputer mines hundreds of millions of files from all over the cloud, allowing it to predict and stop any hacker dead in their tracks.

    Blackberry Protect runs on a lightweight agent and requires no internet connection. Instead of taking up massive amounts of computing power, it typically requires less than 1% of a system’s available computing resources. In addition, it only needs to be upgraded if the model is improved, which means that you can run it on your local servers and have constant and uninterrupted access to it.

    Benefits of Blackberry Protect

    Some of the benefits of using Blackberry Protect include:

    • The use of advanced AI analytics to provide extremely fast protection. The solution scans any and all applications that attempt to execute commands in your system. If it determines that the application is a threat, then it will respond to the threatening action within milliseconds. The anti-viral software will cancel or disallow any actions that the application attempts to initiate.
    • Minimizing of potential threats by cutting off the access of unauthorized devices. Blackberry Protect allows users to determine which devices are allowed to run on their network. It enforces the security rules that your system administrators set and denies hackers the ability to penetrate your system through unapproved devices.
    • Uses less computing power while still providing your system with a robust level of protection. Blackberry Protect runs on a lightweight agent that requires you to devote a fraction of the computing power that similar solutions require. This ensures that your system does not have to sacrifice security for processing power.

    Reviews from Real Users

    The Blackberry Protect software stands out among its competitors for a number of reasons. Two major ones are the artificial intelligence and machine learning algorithms that the solution uses to detect and deal with threats and the ability to scale your level of protection according to your needs.

    PeerSpot user Donald D., the owner of Terra Controls, notes the value of having both artificial intelligence and machine learning in a single product when he writes, “The most valuable feature is the AI and ML-based virus protection that does not rely on signature-based detection methods. The way this product works is that it does not go to a central server to pick up the latest virus definitions. Instead, it's a processor-powered search that checks to see if anything out of the ordinary is running on your machine. It looks for anomalies and cancels processes that do not look normal. For example, if a program tries to read the registry and then make a change, but it hasn't been authorized, then it is assumed to be a bad actor and the process is canceled or the action is disallowed.”

    PeerSpot user Orlando B., Head of Systems at SKN Caribecafe Ltda, noted how this program is not a one-size-fits-all solution when he writes, “The solution is very good at quickly and easily changing the levels of protection for each computer and server. It's very easy to control and to see what is happening with each computer. It's very easy to choose which computer I can look at and check.”

    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
    Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider11%
    Manufacturing Company11%
    Educational Organization5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    Manufacturing Company23%
    Financial Services Firm23%
    Comms Service Provider23%
    Transportation Company8%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm9%
    Manufacturing Company8%
    Comms Service Provider8%
    REVIEWERS
    Manufacturing Company20%
    Security Firm12%
    Financial Services Firm12%
    Legal Firm8%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Manufacturing Company12%
    Government8%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise16%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business17%
    Midsize Enterprise22%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise18%
    Large Enterprise55%
    REVIEWERS
    Small Business67%
    Midsize Enterprise11%
    Large Enterprise22%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise19%
    Large Enterprise52%
    Buyer's Guide
    Cybereason Endpoint Detection & Response vs. CylancePROTECT
    March 2024
    Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. CylancePROTECT and other solutions. Updated: March 2024.
    767,995 professionals have used our research since 2012.

    Cybereason Endpoint Detection & Response is ranked 42nd in Endpoint Protection Platform (EPP) with 19 reviews while CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews. Cybereason Endpoint Detection & Response is rated 8.0, while CylancePROTECT is rated 8.0. The top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". On the other hand, the top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Darktrace and Deep Instinct Prevention Platform, whereas CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our Cybereason Endpoint Detection & Response vs. CylancePROTECT report.

    See our list of best Endpoint Protection Platform (EPP) vendors.

    We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.