Mark BonnamyTechnical Director at Ridgewall Ltd
Akhlaq AhmedBlackBerry Cylance SME - Resident Engineer at a tech services company
Anonymous UserSystems Engineer at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable features of this solution are the IPS and the integration with ISE."
"The simplicity of use is its most valuable feature. You can very clearly see things."
"The stability of the solution is perfect. I believe it's the most stable solution on the market right now."
"I am really satisfied with the technical support."
"It is a very stable program."
"The solution's integration capabilities are excellent. It's one of the best features."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"On the management side, we liked the way it displays things."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"The Application Guard and ByteGuard are useful features."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"Has good RAM capacity for the power I need"
"It secures different entry points into the network."
"You can manage all the threats and everything from a centralized dashboard."
"It provides good insight into the programs, applications, or websites that may need attention."
"For me, the technical support is good."
"The solution is efficient."
"The dashboard is very good and you can consider it as an interactive UI."
"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."
"In the next version of this solution, I would like to see the addition of local authentication."
"The initial setup is a bit complex because you need to execute existing antiviruses or security software that you have on your device."
"In the next release, I would for it to have back up abilities. I would like the ability to go back to a point in time to when my PC was uninfected and to the moment of when the infection happened."
"The reporting and analytics areas of the solution need to be improved."
"I would like more seamless integration."
"The technical support is very slow."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"It should provide more details about the events that they have detected."
"I would say one thing that they might need to bring in is protection for mobile devices."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"It should have better support for Windows and Mac."
"The user interface is outdated."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"The integration with Microsoft solutions and Microsoft capabilities needs to be improved."
"Reporting could be a bit more granular so that we had the ability to check regions and countries. I just noticed that, for instance, if I look at our servers, it's either "contained" or it's "not contained". I don't have the option, for instance, to look at countries. It only allows me to look at users as one big group."
"Cybereason does not have sandbox functionality."
"Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on."
"The costs of 50 licenses of AMP for three years is around $9,360."
"The price is very good."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"I think that the price we are paying is good for what it is."
"The monthly fee is $55 USD per user."
"The product cost is about $5, per user, per month."
"This cost of the license is approximately $5 USD monthly per user."
"It's not so heavily priced; rather, it's average and decent."
"We pay our license on a yearly basis and have just renewed for two years."
"In terms of pricing, it's a good solution."
"This product is somewhat expensive and should be cheaper."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
BlackBerry® Protect is an artificial intelligence (AI) based endpoint protection platform (EPP) that prevents breaches and provides added controls for safeguarding against sophisticated cyberthreats—no human intervention, Internet connections, signature files, heuristics or sandboxes required.
Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.
Blackberry Protect is ranked 12th in Endpoint Protection for Business (EPP) with 18 reviews while Cybereason Endpoint Detection & Response is ranked 25th in Endpoint Protection for Business (EPP) with 4 reviews. Blackberry Protect is rated 8.0, while Cybereason Endpoint Detection & Response is rated 8.0. The top reviewer of Blackberry Protect writes "An outstanding product that is pretty spot on and easy to deploy and use". On the other hand, the top reviewer of Cybereason Endpoint Detection & Response writes "Does a phenomenal job in detecting anomalous behavior on the network and alerting us immediately". Blackberry Protect is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne and Carbon Black CB Defense, whereas Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne and Darktrace. See our Blackberry Protect vs. Cybereason Endpoint Detection & Response report.
See our list of best Endpoint Protection for Business (EPP) vendors.
We monitor all Endpoint Protection for Business (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.