Mark BonnamyTechnical Director at Ridgewall Ltd
Akhlaq AhmedBlackBerry Cylance SME - Resident Engineer at a tech services company
KaivalyamurtidasSadhuAdministrator at BAPS Swaminarayan Sanstha
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable features of this solution are the IPS and the integration with ISE."
"The simplicity of use is its most valuable feature. You can very clearly see things."
"The stability of the solution is perfect. I believe it's the most stable solution on the market right now."
"I am really satisfied with the technical support."
"It is a very stable program."
"The solution's integration capabilities are excellent. It's one of the best features."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"On the management side, we liked the way it displays things."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"The Application Guard and ByteGuard are useful features."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"Has good RAM capacity for the power I need"
"It secures different entry points into the network."
"You can manage all the threats and everything from a centralized dashboard."
"It provides good insight into the programs, applications, or websites that may need attention."
"This solution is good at catching viruses and it's very effective and lightweight, which are all things that you want in an antivirus product."
"The most valuable feature is its ability to detect and eradicate ransomware using non-signature-based methods."
"Good detections for PowerShell. and good user interface."
"It has given us a more structured approach for detecting and preventing threats. It has machine learning-based detection and prevention. Their engines, in even older versions, are able to pick these viruses and malware. They have posted a lot of use cases online for detecting different viruses and malware that have been out for many years."
"The most important thing is that it is for prevention. It prevents attacks of any type of malware. Normally, what we've seen in other products is that they are not for prevention. They isolate a possible threat that they don't understand or know about, and then they check it with our database to see if it needs any correction or elimination. This means that the threat is already inside a customer's base, whereas Deep Instinct prevents a threat from getting in. Prevention is basically done by an agent in each installation, PCU, or product. An agent has its own intelligence to be able to detect if it should stop a threat or not. It has been taught. It is like a brain that has been taught to react according to any possible threat. Deep Instinct is very light. It doesn't take too much CPU attention or memory. It doesn't slow down the performance. You don't really realize any change in the performance, which makes it very different from other solutions. They are usually heavy for the users."
"In the next version of this solution, I would like to see the addition of local authentication."
"The initial setup is a bit complex because you need to execute existing antiviruses or security software that you have on your device."
"In the next release, I would for it to have back up abilities. I would like the ability to go back to a point in time to when my PC was uninfected and to the moment of when the infection happened."
"The reporting and analytics areas of the solution need to be improved."
"I would like more seamless integration."
"The technical support is very slow."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"It should provide more details about the events that they have detected."
"I would say one thing that they might need to bring in is protection for mobile devices."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"It should have better support for Windows and Mac."
"The user interface is outdated."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"Reporting on incidents needs improvement."
"If the client is working remotely and doesn't have a VPN then the deployment is difficult to do."
"Some features are too resource intensive."
"The Deep Instinct client stops working when you have two servers and you add high availability or Windows Failover Cluster mode. It doesn't work in a clustered mode. I haven't yet had time to go back and talk with their support and get it fixed. It would be good if they can make the installation independent of an actual user. Currently, its installation is dependent on the actual user being logged in. For example, a computer has to be logged in for the installation to happen. If it is not logged in, then on the cloud platform, it is going to show that the client is offline. On the management side of the cloud platform, we would like to have the administrators segregated by logical entities. We have told them that on their cloud management platform, we would like to be able to segregate clients into different logical entities or organizations so that the administrators are able to manage only those entities that are within their designated organization."
"Its support for Linux and Unix operating systems can be improved. Currently, they cover macOS and Windows, but they don't cover Linux and some of the Unix products. Pricing is also an issue. Its pricing is not as aggressive as it could be, and its price makes it difficult to sell. Customers feel that they can get an antivirus for a lower price, even though it is not a similar product. It is technically different. Their SLAs can be better. They have to give you 24/7 support, but their SLAs are not very good. They should be better documented, and the offerings should also be a little bit better. What happens is that the SLAs end up in the hands of the intermediary, seller, or the local partner of Deep Instinct in a country. The customers want very fast SLAs in a very short time, but Deep Instinct doesn't give them at the same speed. Having said that, SLAs are important when you have a lot of issues, but this product doesn't have too many issues, so it is not a big concern. However, for a customer who doesn't know the product, it could be a concern."
"The costs of 50 licenses of AMP for three years is around $9,360."
"The price is very good."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"I think that the price we are paying is good for what it is."
"The monthly fee is $55 USD per user."
"The product cost is about $5, per user, per month."
"This cost of the license is approximately $5 USD monthly per user."
"It's not so heavily priced; rather, it's average and decent."
"We pay our license on a yearly basis and have just renewed for two years."
"We are a nonprofit. The MSP had provides pretty decent nonprofit rates for us. This was one of the key factors that made us choose Deep Instinct over its competitors who were significantly more expensive."
"Its pricing is too high, but that is not because of the product. It is expensive because of the cost of the console. You need a console to control the whole thing, but the console is expensive. You have to split this cost among all possible users. Normally, to be able to make it economically attractive, you need at least 1,000 agents, PCs, or users. If you have a customer with 300 to 500 agents, PCs, or users, it becomes too pricey."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
BlackBerry® Protect is an artificial intelligence (AI) based endpoint protection platform (EPP) that prevents breaches and provides added controls for safeguarding against sophisticated cyberthreats—no human intervention, Internet connections, signature files, heuristics or sandboxes required.
Deep Instinct is the first and only company applying end-to-end deep learning to cybersecurity. Deep learning is inspired by the brain’s ability to learn. Once a brain learns to identify an object, its identification becomes second nature. Similarly, as Deep Instinct’s artificial deep neural network brain learns to prevent any type of cyber threat, its prediction capabilities become instinctive. As a result, any kind of malware, known and new, first-seen malware, zero-days, ransomware and APT attacks from any kind are predicted and prevented in zero-time with unmatched accuracy and speed anywhere in the enterprise – Network, endpoint, Mobile – enabling multi-layered protection. To learn more, visit: https://www.deepinstinct.com.
Blackberry Protect is ranked 12th in Endpoint Protection for Business (EPP) with 18 reviews while Deep Instinct is ranked 29th in Endpoint Protection for Business (EPP) with 5 reviews. Blackberry Protect is rated 8.0, while Deep Instinct is rated 7.6. The top reviewer of Blackberry Protect writes "An outstanding product that is pretty spot on and easy to deploy and use". On the other hand, the top reviewer of Deep Instinct writes "A great threat-prevention solution that is light, simple to use, and easy to deploy and administer". Blackberry Protect is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne and Carbon Black CB Defense, whereas Deep Instinct is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne, Carbon Black CB Defense and Symantec End-User Endpoint Security. See our Blackberry Protect vs. Deep Instinct report.
See our list of best Endpoint Protection for Business (EPP) vendors.
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