We compared CylancePROTECT and Microsoft Defender for Endpoint based on our user's reviews in several parameters.
In summary, CylancePROTECT is praised for its exceptional threat detection capabilities, customer service, positive ROI, and ease of use, while users highlight the need for improvements in detection capabilities and integration. On the other hand, Microsoft Defender for Endpoint stands out for its comprehensive threat protection, efficient system management, and incident response capabilities, with users also satisfied with customer service and ROI. Pricing, setup, and licensing are perceived positively for both products, with room for improvement in certain areas mentioned by users.
Features: CylancePROTECT stands out for its exceptional threat detection, zero-day attack prevention, easy implementation, low system impact, and comprehensive analytics. Microsoft Defender for Endpoint excels in comprehensive threat protection, real-time monitoring, efficient system management, user-friendly interface, seamless integration, and incident response capabilities.
Pricing and ROI: The setup cost for CylancePROTECT is described as minimal, straightforward, and hassle-free, while Microsoft Defender for Endpoint's setup process is deemed straightforward and doesn't require much effort., The ROI from CylancePROTECT was highly positive, delivering improved security measures, increased efficiency, and reduced costs. Users praised its user-friendly interface and fast deployment. On the other hand, Microsoft Defender for Endpoint was seen as positive with users expressing satisfaction with its performance, effectiveness in protecting against threats, ease of use, and real-time insights.
Room for Improvement: CylancePROTECT has room for improvement in detection capabilities, integration with other security tools, reporting and analytics functionalities, and user interface. Microsoft Defender for Endpoint also has areas for enhancement according to user feedback.
Deployment and customer support: Based on user feedback, the duration required to establish a new tech solution varies for both CylancePROTECT and Microsoft Defender for Endpoint. Some users for CylancePROTECT mentioned different timeframes for deployment and setup, while for Microsoft Defender for Endpoint, users also had different timeframes but emphasized the importance of context., The customer service for CylancePROTECT is praised for exceptional assistance, personalized guidance, and resolving issues promptly. Microsoft Defender for Endpoint provides helpful, efficient, and prompt support with effective solutions.
The summary above is based on 98 interviews we conducted recently with CylancePROTECT and Microsoft Defender for Endpoint users. To access the review's full transcripts, download our report.
"The setup is pretty simple."
"The price is low and quite competitive with others."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The solution was relatively easy to deploy."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The initial setup of CylancePROTECT is very easy."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"It provides good insight into the programs, applications, or websites that may need attention."
"The deployment of updates is easy."
"On the management side, we liked the way it displays things."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"Provides good vulnerability assessment."
"The best part is that it is built into Windows, whether it is a server base or a desktop base, which gives more control over the operating system. Because Defender, the operating system, and the Office solution are by Microsoft, everything is working like hand-in-glove. Its administrative overhead is less because a desktop user has already got some experience of how to handle a Microsoft Defender notification or administer it."
"I find the vulnerability management section of Microsoft Defender for Endpoint to be very useful for organizations."
"Real-time detection and cloud-based delivery of detections are highly efficient."
"It's a Microsoft product; it's easier to deploy this product than other options."
"Microsoft Defender can block some viruses or malware. So, it can protect my files. It can save files on Office 365 OneDrive. I use encryption for some files, then I can recover them from OneDrive."
"Stable endpoint manager, antivirus, and antimalware, with fast technical support and a straightforward setup."
"One of the valuable features of the solution is the small updates that keep my machine relatively clean from any infections."
"Making the portal mobile friendly would be helpful when I am out of office."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We find the solution to be a bit expensive."
"The solution is not stable."
"ZTNA can improve latency."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"It should have better support for Windows and Mac."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"If they can add more features on top of their Persona feature that would be ideal."
"It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"The initial deployment was quite complicated."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"Its detection is not as quick. There should also be more frequent updates."
"If there were more template queries in the library, that would make it much easier. They could have basic things, like, "Where's the IP for this user?" or, "What file was downloaded from this user?" If there were more of those basic queries that would help."
"The time to generate certain alerts on our dashboard can take between 45 minutes to an hour, and I am unsure of the factors that influence this duration."
"Microsoft Defender for Endpoint should include better automation that will make it faster to detect the latest threats happening across the world."
"There are some areas in the proactive threats that are just overwhelming the SOC, so we've had to turn those off until we can figure out how to filter out the false positives."
"A single dashboard would be a significant improvement."
"Defender's cloud integration could be improved."
"With regards to the interface, a challenge I found was that there was not enough documentation on how to tune it. I had to read multiple sources on the internet to learn how to configure the tool appropriately."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews while Microsoft Defender for Endpoint is ranked 1st in Endpoint Protection Platform (EPP) with 182 reviews. CylancePROTECT is rated 8.0, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". CylancePROTECT is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks, Trend Micro Deep Security and Kaspersky Endpoint Security for Business, whereas Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient. See our CylancePROTECT vs. Microsoft Defender for Endpoint report.
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