We compared CylancePROTECT and Intercept X Endpoint (Sophos) based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: CylancePROTECT and Sophos' Intercept X Endpoint are both endpoint security solutions that provide advanced technology and protection against threats. CylancePROTECT is appreciated for its simple deployment and implementation, accurate threat detection, and user-friendly dashboard. However, it is considered expensive and some have concerns about the quality of support. On the other hand, Intercept X Endpoint offers multi-platform capability, centralized management, and 24/7 monitoring. It also has fair pricing and helpful technical support. Suggestions for improvements include installation speed, performance impact, and pricing. In summary, CylancePROTECT prioritizes technological advancements while Intercept X Endpoint focuses on multi-platform capability and effective threat management.
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Fortinet is very user-friendly for customers."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Ability to get forensics details and also memory exfiltration."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The Application Guard and ByteGuard are useful features."
"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."
"Endpoints are protected in real-time without the need of a centralized server."
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"It provides good insight into the programs, applications, or websites that may need attention."
"Centralized dashboard online which can be used for managing a huge product."
"The solution is stable."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"It is a very scalable solution."
"The most valuable feature is that it literally works. We have reduced a lot of complaints after switching to Sophos."
"The performance is good."
"The solution has very good usability."
"The deployment is quick. It just depends on the environment and what you may be replacing."
"We have found the pricing to be reasonable."
"I like the way it goes beyond the office space. Being a cloud-based solution makes it very easy to manage your endpoints within the office. In this time of COVID, you can also very effectively manage people who are working from home."
"The most valuable feature of Sophos Intercept X is a web filtering and URL sanity checks. Overall the solution is well balanced with all its features."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We'd like to see more one-to-one product presentations for the distribution channels."
"We find the solution to be a bit expensive."
"Cannot be used on mobile devices with a secure connection."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"CylancePROTECT could be improved in its technical support and communication."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"The security scripting needs improvement. It needs deeper security for scripting."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"The number one thing I would like is if their support could be a little faster and it would be a little easier to get a hold of support when you need them."
"Stability-wise, we had issues with some clients which had to be dealt with manually. The issue was with that installation part."
"The initial setup can be difficult if you don't come in with at least some knowledge about the product."
"Through Sophos Central I would like to see the ability to zero in and produce a report about the challenges being faced by a particular machine and user, to know if a virus is appearing only on that specific machine or also on others."
"It's a bit heavy on the computers. So once you install it, the computer slows down. It is a resource-intensive solution."
"I would like the solution to have more functions and to be more user-friendly."
"We tried to set up Sophos Zero Trust within my Sophos central cloud. It only works with Microsoft and I use Google. I'd like to see Google added."
"We had some initial problems with our deployment, and they were more around uninstalling Sophos Basic and installing Sophos Intercept X. We had some challenges with some of the uninstallation scripts. They can improve the deployment of Sophos Intercept X when there is already an existing Sophos version. They can also provide more information in the form of best practices and lessons learned from previous findings. A knowledge base with this type of information would be helpful."
CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews while Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 100 reviews. CylancePROTECT is rated 8.0, while Intercept X Endpoint is rated 8.4. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ESET Endpoint Protection Platform, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security. See our CylancePROTECT vs. Intercept X Endpoint report.
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