We performed a comparison between CylancePROTECT and Trend Micro Apex One based on real PeerSpot user reviews.
Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"This is stable and scalable."
"The product's initial setup phase is very easy."
"The setup is pretty simple."
"The solution was relatively easy to deploy."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It provides good insight into the programs, applications, or websites that may need attention."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"It is extremely simple to manage and deploy."
"Has good RAM capacity for the power I need"
"I like the AI and mathematical components that they use."
"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."
"The most functional item that we use is the process to turn off the false flags that it causes."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"The main features that are useful are application control, vulnerability protection, and XDR Vision One which we have recently started using. Additionally, the solution is easy to use."
"It's made it easier for us to monitor the security environment in general."
"DLP is a solid feature in the product. I like it very much. It is very useful in our environment. It is also a very stable solution. Their support is also very good."
"Along with the anti-malware, it has a built-in device control and DLP."
"Workload security now has a feature called Activity Monitor for each endpoint."
"The solution offers good community support."
"Technical support is quite knowledgeable and helpful."
"The solution can scale."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Making the portal mobile friendly would be helpful when I am out of office."
"It takes about two business days for initial support, which is too slow in urgent situations."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"ZTNA can improve latency."
"The only minor concern is occasional interference with desired programs."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"The security scripting needs improvement. It needs deeper security for scripting."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"It should have better support for Windows and Mac."
"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"It could be more customizable."
"Whether the license is monthly or annual depends on the deal of the company."
"Its pricing should be improved. In some cases, the user interface was not ready for our proof of concept. It wasn't a beta phase service."
"Trend Micro should make the agent lighter. When we run the scanning process, it consumes a lot of memory, and the performance is degraded. It is very invasive. It could be lighter. When we used Symantec, we didn't have this problem when we ran our scanning process. It worked like a charm. On the endpoints, it didn't feel like that the process is running, whereas, in Trend Micro Apex One, we can feel that the endpoint is running slow. Sometimes it even hangs. Scanning should be faster."
"They need to integrate the DLP with the EDR."
"The integration capabilities could be a bit better."
"We have had some false positives with Apex One's ransomware detection. We received an alert, but it wasn't a ransomware attack. When we did an investigation, we found it was only malware."
"The console can be better in terms of management and viewing the hierarchy of devices. Currently, setting up the hierarchy OU-wise is a bit cumbersome. It can be made a bit easier. If that can be more user-friendly and easier to manage, it would be great."
CylancePROTECT is ranked 28th in EPP (Endpoint Protection for Business) with 37 reviews while Trend Micro Apex One is ranked 6th in EPP (Endpoint Protection for Business) with 123 reviews. CylancePROTECT is rated 8.0, while Trend Micro Apex One is rated 8.2. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and CrowdStrike Falcon. See our CylancePROTECT vs. Trend Micro Apex One report.
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