We compared CylancePROTECT and Trend Micro Deep Security based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: When comparing CylancePROTECT and Trend Micro Deep Security, CylancePROTECT is commended for its effortless implementation and precision, as well as its advanced AI-driven user behavior monitoring. However, it receives negative feedback regarding its cost, lack of user-friendliness, and excessive false positives. Conversely, Trend Micro Deep Security delivers supplementary capabilities like vulnerability protection and a firewall, receiving positive evaluations for its performance, customer support, and compatibility. Areas for improvement include reporting, handling dynamic threats, and affordability. Pricing differs for both solutions, and the customer support for Trend Micro is highly acclaimed.
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The most valuable feature is the analysis, because of the beta structure."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The solution was relatively easy to deploy."
"NGAV and EDR features are outstanding."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The solution is easy to deploy."
"A user can continue to add endpoints and the solution will continue to perform well."
"I like the AI and mathematical components that they use."
"It secures different entry points into the network."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"The solution is stable."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"On the management side, we liked the way it displays things."
"It provides a comprehensive feature set and a strong security baseline for us with integrations into other security tools."
"They release timely updates and have efficient prediction features for threat detection."
"Deep Security enables us to bridge the gap between patching windows using the Virtual Patching feature. This allows us to make sure full patching is tested properly in our testing environments before rollout."
"Trend Micro Deep Security is a complete solution and all the threat management has been taken care of."
"It has a perfect SaaS which integrates with AWS, offering flexibility to deploy quickly and easily in the cloud."
"In terms of valuable features, I would say its intrusion prevention. Each and every IP connecting to the server gets scanned so we know everyone who is accessing our server and we can block whichever IP's do not belong to us at the firewall."
"Deep Security provides us with a lot of reassurance about security threats. You don't have to worry about a patch not being there in the software. You're confident that all the patches and vulnerabilities are taken care of."
"The customer service/technical support for this solution is very fast."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"We find the solution to be a bit expensive."
"Detections could be improved."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The solution is not stable."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"It is hard to manage."
"CylancePROTECT's dashboard could be more user-friendly."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"CylancePROTECT could be improved in its technical support and communication."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The risk is very complex. We need our tools to be more intelligent, more automated, more detectable."
"The price could be reduced."
"We'd like to have more application control."
"The setup is fairly complex. The deployment took around two months."
"If I had more reporting, the product would be an A plus."
"The problem with this solution is that if you go on large sites you have to have an external database, which would increase the cost."
"Installation and operations may have issues on some machines owing to their configuration of the network cards as the product is a DPI driver."
"The email relays and proxies could be improved."
CylancePROTECT is ranked 28th in EPP (Endpoint Protection for Business) with 37 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 79 reviews. CylancePROTECT is rated 8.0, while Trend Micro Deep Security is rated 8.6. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Trend Micro Deep Security writes "Offers excellent endpoint protection and great stability ". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Trend Micro Deep Security is most compared with Trend Micro Apex One, CrowdStrike Falcon, Microsoft Defender for Endpoint and Symantec Endpoint Security.
We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.