We performed a comparison between BlackBerry Workspaces and OpenText Extended ECM based on real PeerSpot user reviews.
Find out what your peers are saying about Dropbox, Box, Microsoft and others in Content Collaboration Platforms."The most valuable features are the ability to revoke rights after sending the document, and shoulder browsing protection."
"Scalability is great. We can extend areas horizontally and vertically."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"I would like to see workflow implementation, as well as a lite version for non-business users."
"The initial setup can get really complicated, and it takes time."
"A dashboard with information would be nice to see."
"The solution needs to improve the user interface."
"OpenText Extended ECM's user interface could be improved."
"The tool's documentation is not proper and has missing information like steps."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
Earn 20 points
BlackBerry Workspaces is ranked 27th in Content Collaboration Platforms while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. BlackBerry Workspaces is rated 7.0, while OpenText Extended ECM is rated 7.8. The top reviewer of BlackBerry Workspaces writes "Facilitates monitoring and control of our repositories, but would benefit from the inclusion of workflows". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". BlackBerry Workspaces is most compared with Google Cloud Storage, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and OpenText Content Manager.
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