Anonymous UserCertified Adjunct Faculty, School of Engineering and Computing at a university
MikeChackerManager, Information Technology Service Operations at Lynnco
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Document loading and annotation."
"The solution allows me to connect and collaborate with my classes."
"The remote management piece is the most valuable aspect of the solution for us due to the fact that we can support our clients after hours."
"Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%."
"You can bring up a command prompt remotely and execute commands without having to disturb the user."
"The system can overload when too many try logging in."
"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."
"The solution is a little bit complicated when you want to implement it."
"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."
"I really didn't care for the onboarding process and it is something that should be improved."
"We pay $3,000 USD for the service, yearly upfront."
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ConnectWise Control is a fast, reliable and secure remote support, access and meeting solution. Use remote support and access to repair computers, provide updates, and manage machines. Conduct online seminars and presentations using remote meetings. ScreenConnect includes the same features as competing remote control solutions.
Blackboard Collaborate is ranked 11th in Virtual Meetings with 2 reviews while ConnectWise Control is ranked 7th in Virtual Meetings with 3 reviews. Blackboard Collaborate is rated 8.0, while ConnectWise Control is rated 8.6. The top reviewer of Blackboard Collaborate writes "Great for online learning, and straightforward setup, however needs more hands-on tutorials ". On the other hand, the top reviewer of ConnectWise Control writes "Easy to use, simple to white label, and offers great stability". Blackboard Collaborate is most compared with Google Hangouts, whereas ConnectWise Control is most compared with TeamViewer, LogMeIn Pro, Microsoft Remote Desktop Services, Check Point Remote Access VPN and BeyondTrust Remote Support. See our Blackboard Collaborate vs. ConnectWise Control report.
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.