We performed a comparison between Blackboard Collaborate and ConnectWise ScreenConnect based on real PeerSpot user reviews.
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"One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS."
"The solution allows me to connect and collaborate with my classes."
"It is super easy to use and relatively inexpensive."
"Control lets us do remote management of machines without having to be on the VPN. It's super simple and super easy."
"Setup was very straightforward. All I had to do was write a GPO on my domain controller and it automatically installed the agent that I downloaded from the software. I literally had to do nothing."
"it gives me the ability to remotely connect to machines that I manage without user intervention."
"The ConnectWise ScreenConnect tool is very good for remote access."
"The product's two-factor authentication means we are not worried like before about the state of our security."
"Remote connect via webpage. I use it to support employees when I am not in the office or when they are at a remote location."
"The flexibility to manage bandwidth and organize connections, and the price, make ConnectWise a really good choice."
"We faced outages when the user limit went over a certain number."
"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."
"The system can overload when too many try logging in."
"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."
"There can be some complexities when running patches or when building up all the profiles, making them areas where improvements are required."
"We have had issues. We have had circumstances, for reasons we don't know, where the service will stop running, and when the service stops running that computer no longer becomes reachable. We haven't really seen that so much on desktops, but we have seen that happen quite frequently on server operating systems, Server 2008, Server 2012. You can install the product and then a week down the road it will just stop."
"I was not thrilled with their support. I do not have a lot of time to deal with the attention which is needed to fix issues."
"There is an issue which is pretty rare, but I find it at least when connecting from my mobile device. I am forced to refresh the screen by changing the screen quality to get screen updates. This only happens sometimes."
"I would like ConnectWise Control to be more transparent on the real costs to renew their license."
"There needs to be a way to run the agent without installing, like GoToAssist."
"What we need this product to do is to be able to control Windows Updates. LogMeIn Central allowed us remote access but also allowed to push and install Windows Updates, and third-party updates... When we made the switch to ConnectWise we lost the ability to do patching. That forced us, for our larger clients, to move to WSUS. We had to set up a VM on those larger clients to push Windows Updates and patches into the network."
Blackboard Collaborate is ranked 24th in Virtual Meetings with 4 reviews while ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews. Blackboard Collaborate is rated 7.6, while ConnectWise ScreenConnect is rated 8.4. The top reviewer of Blackboard Collaborate writes "Useful in webinars, meetings and online classrooms ". On the other hand, the top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". Blackboard Collaborate is most compared with Zoom, whereas ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support.
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