We performed a comparison between BigFix and BMC TrueSight Server Automation based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"The solution is easy to use."
"The performance of Microsoft Intune is good."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"Autopilot is the most valuable feature of Microsoft Intune."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"We have one MDM that works with Windows, iOS, and Android."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"It is user-friendly."
"It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"It's very straightforward."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"The most important feature is the schedulings."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"Scalability is good."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"It gives us more speed to deliver services and applications, and we rely on security."
"Can standardize patching and deployments across affiliates."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"The configuration and pricing can be improved."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there."
"Intune's areas for improvement revolve around security and certificate management."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"The security features should be improved."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"I would like better support on the backend."
"I would like to see more integration with external data."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"Needs more use cases into compliance management and the remediation process."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"BMC TrueSight Server Automation's scripting needs improvement."
"The architecture is big, so the initial setup is not a straightforward task."
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BigFix is ranked 5th in Configuration Management with 91 reviews while BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews. BigFix is rated 8.6, while BMC TrueSight Server Automation is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium, Red Hat Ansible Automation Platform and Microsoft Defender for Endpoint, whereas BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, Red Hat Satellite, Microsoft Configuration Manager, HashiCorp Terraform and Parallels Mac Management for Microsoft SCCM. See our BMC TrueSight Server Automation vs. BigFix report.
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