BMC TrueSight Server Automation vs OpenText Cloud Service Automation comparison

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Microsoft Logo
6,490 views|4,668 comparisons
91% willing to recommend
BMC Logo
2,245 views|1,589 comparisons
90% willing to recommend
OpenText Logo
270 views|198 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC TrueSight Server Automation and OpenText Cloud Service Automation based on real PeerSpot user reviews.

Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management.
To learn more, read our detailed Configuration Management Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored.""One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop.""It is very easy to use. It has a very easy interface.""There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers.""I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions.""This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions.""It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues.""I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."

More Microsoft Intune Pros →

"Can standardize patching and deployments across affiliates.""The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc.""With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them.""It gives us more speed to deliver services and applications, and we rely on security.""It makes deployment easier and allows us to put restrictions on the server using role-based authorization.""BladeLogic lets users view the filesystem with minimal authorization to the server.""Technical support is good.""Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."

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"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is.""The tool's most valuable feature is life cycle management."

More OpenText Cloud Service Automation Pros →

Cons
"I think there should be a better tracking of the cell phones used on the Intune.""The solution could improve by having better integration with Apple.""Microsoft Intune's support for Mac devices is lacking and could be improved.""Intune has limited integration with non-Microsoft solutions.""Intune lags all of its competitors in terms of report generation.""It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner.""Lacking ability to leverage more iOS device management internally.""An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it."

More Microsoft Intune Cons →

"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so.""TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format.""There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that.""Resource management on the base servers is sluggish and could be improved.""We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good.""The setup of this suite is very complicated. It needs to be simplified.""I would like to see more container integration in the next release of this solution.""The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."

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"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.""I would like fewer restrictions as a software tester."

More OpenText Cloud Service Automation Cons →

Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
  • "We're looking at less than $100,000 USD for this solution."
  • "The solution is quite expensive compared to other vendors."
  • "The product's pricing depends on the number of servers."
  • "The product is expensive."
  • More BMC TrueSight Server Automation Pricing and Cost Advice →

  • "OpenText Cloud Service Automation's pricing is average."
  • More OpenText Cloud Service Automation Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
    Top Answer:The product is expensive. However, they provide all the essential services, including quick support solutions.
    Top Answer:BMC TrueSight Server Automation's scripting needs improvement.
    Top Answer:The tool's most valuable feature is life cycle management.
    Top Answer:OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of… more »
    Top Answer:My organization uses the enterprise server solution, Micro Focus, on Azure. We are working on a project to migrate a… more »
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
    Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    BladeLogic Server Automation allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers. 

    ·         Threat remediation: Combine with BMC SecOps Response Service to link vulnerabilities to identified patches and create a remediation plan

    ·         Compliance: Integrates role-based access control, pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP, documentation, and remediation

    ·         Provisioning: Supports unattended installs and image-based, script-based, or template-based provisioning

    ·         Configuration: Consistently manage change and configuration activities across a broad range of server environments with one tool

    ·         Reporting: Assess change impact or complete an audit using multiple dashboard views

    ·         Patching: Supports and follows maintenance window guidelines to ensure timely delivery of patches

    OpenText Cloud Service Automation provides open, heterogeneous, extensible enterprise-grade cloud service lifecycle management to design and orchestrate full stack services. CSA embraces existing automation assets with an enhanced orchestration engine, which provides IT with an informed, transparent delivery of secure compliant services for the hybrid cloud.

    Sample Customers
    Mitchells and Buzzers, Callaway
    State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
    China Merchants Bank, Osiatis
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company18%
    Comms Service Provider10%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm17%
    Government17%
    Insurance Company8%
    VISITORS READING REVIEWS
    Financial Services Firm27%
    Computer Software Company12%
    Government8%
    Wholesaler/Distributor7%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Manufacturing Company16%
    Computer Software Company11%
    Comms Service Provider8%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise14%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business5%
    Midsize Enterprise21%
    Large Enterprise74%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise6%
    Large Enterprise70%
    REVIEWERS
    Small Business14%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise15%
    Large Enterprise68%
    Buyer's Guide
    Configuration Management
    March 2024
    Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while OpenText Cloud Service Automation is ranked 27th in Cloud Management with 6 reviews. BMC TrueSight Server Automation is rated 8.2, while OpenText Cloud Service Automation is rated 9.0. The top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". On the other hand, the top reviewer of OpenText Cloud Service Automation writes "Comes with life cycle management features but needs improvement in installation ". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas OpenText Cloud Service Automation is most compared with Red Hat Ansible Automation Platform.

    We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.