We performed a comparison between BMC TrueSight Server Automation and Puppet Enterprise based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"Intune's most valuable features are the device, compliance, and configuration policies."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"The technical support of Microsoft Intune is good."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"The solution is stable."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"Scalability is good."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"Puppet Enterprise has good functionalities."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"Anything that we manage through Puppet always runs perfectly."
"Puppet Enterprise is a stable solution."
"The versatility is great."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"Puppet Enterprise has reduced the time of production changes or environment changes."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"The synchronization could be improved."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"The solution could improve by having better integration with Apple."
"It needs certificate provisioning for S/MIME purposes."
"There is no catalog for mobile access management (MAM) security."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"We would like to see this solution handle more multitasking."
"Needs more use cases into compliance management and the remediation process."
"The architecture is big, so the initial setup is not a straightforward task."
"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."
"We would like Puppet to add more integration for applications."
"Puppet Enterprise is more complex and difficult to configure."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"At the beginning the initial setup was kind of complex."
More BMC TrueSight Server Automation Pricing and Cost Advice →
BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Puppet Enterprise doesn't meet the minimum requirements to be ranked in Configuration Management with 12 reviews. BMC TrueSight Server Automation is rated 8.2, while Puppet Enterprise is rated 8.2. The top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". On the other hand, the top reviewer of Puppet Enterprise writes "A set-it-and-forget-it management solution". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas Puppet Enterprise is most compared with AWS Systems Manager, Red Hat Satellite, Microsoft Configuration Manager, BigFix and Fortinet FortiGate Cloud.
See our list of best Configuration Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
