We performed a comparison between BMC TrueSight Server Automation and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."As the solution is a software as a service, the scalability is unlimited."
"The ability to manage devices with different sets of policies is most valuable."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"The solution appears to be stable and scalable."
"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"Scalability is good."
"The most important feature is the schedulings."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"It gives us more speed to deliver services and applications, and we rely on security."
"Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"There have to be made some improvement in WSUS and control in other non-Microsoft products updates."
"Microsoft has done a good job with authentication solutions, such as single sign-on, or open authentication."
"I manage software updates and operating systems for devices, and within seconds, we can remotely deploy a system for, say, 2,000 devices. Not only that, but we can also deploy scripts and create comprehensive compliance rules."
"The most valuable features are Remote Connect, SUP, Cloud functionality, Report, Query, and third-party patching."
"We are happy with the collaboration of SCCM with Patch My PC, which allows us to do patch work."
"Valuable features include configurations enforcement, compliance data gathering, and deployment of a standardized OS."
"With the SCCM inventory, we found a lot of rogue applications. We were able to identify them, find out who was running them, and either put them on our application list or remove them."
"SCCM is a stable solution."
"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"There is room for improvement in integration and security as well."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"Microsoft Intune needs to improve the initial login process."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"Needs more use cases into compliance management and the remediation process."
"BMC TrueSight Server Automation's scripting needs improvement."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"The setup of this suite is very complicated. It needs to be simplified."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"We would like to see this solution handle more multitasking."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"The main room for improvement is the on-screen display. I think it would be good if some improvements were made."
"They should improve their anti-malware policies like the SCEP policies. For instance, you can't have different policies for different servers, there is only one policy in all the servers, and everything is covered under that. For example, say you want to scan one group of servers on Saturday, and then you want to scan another group of servers on Sunday, you can't do that. You have to scan all your servers, a regular scan or a full scan, on the same day and at the same time. That's definitely one thing they need to resolve. In the next release, it would actually be nice if they included Apple products. It will also help if you can use Intune again. Their compliance reporting feature could also be better. They can maybe work a bit on that for patching now. It would be better if SCCM came with the functions of Right Click Tools built-in. If SCCM would have all those functions already built-in, we won't have to go and spend $5,000, just as an add-in from another company to get those functions."
"There is a reboot issue with the patching. Sometimes, if patching runs into any issue whatsoever, it doesn't reboot but it doesn't tell you it errored out. It just sits there and we don't find out until the next day whether it patched or not. That was a big issue for us. We're working through that. They added some stuff in there now where you can actually tell reboot is pending. But we still need some kind of notification that if something fails or is pending, we know. We shouldn't have to go in and look. They don't have anything for that right now."
"There should probably be better remote support. They should also continue to improve on patch management, patching, and creating or turning products in software into deployable apps."
"It would be of benefit if Configuration Manager could be connected/integrated with multiple Microsoft Intune subscriptions rather than just one (the current limit)."
"The deployment process is lengthy and should be quicker to complete."
"Built in PowerShell cmdlets would be a nice feature because managing clients remotely can be a pain without knowing the WMI calls to run."
"There's no way to say, "I want this maintenance window to be on the second Tuesday of the month." It's strict. This window is this and that's it. You can't fluctuate."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews. BMC TrueSight Server Automation is rated 8.2, while Microsoft Configuration Manager is rated 8.2. The top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, HashiCorp Terraform and Parallels Mac Management for Microsoft SCCM, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and AWS Systems Manager. See our BMC TrueSight Server Automation vs. Microsoft Configuration Manager report.
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