We performed a comparison between BMC TrueSight Server Automation and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."A great solution for anyone wanting a modern endpoint device management solution."
"The performance of Microsoft Intune is good."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"Microsoft's cloud comes with a lot of extra features that are free of charge."
"Intune's unified endpoint management platform is invaluable."
"The conditional access policies that we set up are very useful."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"It is a very helpful solution."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"Technical support is good."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"The best feature of the solution is patch automation."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"It gives us more speed to deliver services and applications, and we rely on security."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"With the right administrator, application deployment can do wonders."
"The solution is highly scalable."
"We're a Microsoft-centric organization, so we are happy with the integration between products."
"This solution captures all the devices in our infrastructure."
"The product is useful for patch management."
"Automation of operating system, application, and update deployments massively reduces IT operations effort."
"It is a very good solution. It has a good interface and is easy to use. On top of that, it is very reliable in terms of distribution as well as getting the report."
"I like its ease of use. It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments. If you incorporate Intune into it, you can have both. You can bring your own devices and corporate devices, and everything runs out of SCCM and Intune."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"Intune does not provide real-time visibility."
"Could benefit from user having more control over devices."
"Microsoft Intune is not user-friendly to manage and has room for improvement."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"It would be helpful if there was proactive remediation."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"BMC TrueSight Server Automation's scripting needs improvement."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"There is no other functionality available to patch the containers that we need to include."
"I would like to see more container integration in the next release of this solution."
"The setup of this suite is very complicated. It needs to be simplified."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"The architecture is big, so the initial setup is not a straightforward task."
"With Microsoft Premier Support, you get what you pay for. There's Third Tier Support that you pay for. If you pay for that, you get excellent support, and if you don't pay for that, then you get the less experienced staff."
"The solution is on-premises. The cloud version of the product, if a person needs to be on the cloud, would be InTune, which already exists as an option. SCCM doesn't need to offer cloud features for this reason."
"SCCM can improve on third-party application support."
"The deployment process is lengthy and should be quicker to complete."
"In spite of us being a premier customer we find the support unsatisfactory."
"SCCM does not scale well, which is one of the reasons we are not going to continue to use it."
"The tool's deployment is complex and depends on the architecture you want to implement."
"In terms of the monitoring, the timeframe it takes to actually report back on the compliance of a device after it has been patched is a bit too long."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews. BMC TrueSight Server Automation is rated 8.2, while Microsoft Configuration Manager is rated 8.2. The top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, HashiCorp Terraform and Parallels Mac Management for Microsoft SCCM, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and AWS Systems Manager. See our BMC TrueSight Server Automation vs. Microsoft Configuration Manager report.
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