We performed a comparison between Blue Coat Advanced Web & Cloud Security [EOL] and TitanHQ WebTitan based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The content filters and SSL encryption are the most valuable features of this solution."
"The categorize formula is very helpful. Previously, we used the Cisco solution, where we could not choose how sites are categorized. Blue Coat updated a lot of sites I categorized. There are other valuable features as well, such as block by location, block by IP, allow by IP, and block by user name, domain, or group domain."
"The solution is very stable. In four years we have not seen any issues with the product."
"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."
"If someone is doing research and they're being blocked, and if we feel that it's a legitimate use, we can get them into the site they're looking for."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"Not a whole lot of oversight is required after WebTitan is installed. I get email notifications and occasionally browse the reporting. This is pretty important because I don't have the bandwidth to actively monitor all this stuff 24/7. It is just not possible. Therefore, it is important that it doesn't require a lot of my time once it is deployed and working."
"One of the most valuable features is the setup, right out-of-the-box. We rarely touch anything to do with WebTitan. That low administration is one of the huge features."
"It has been easy to understand and use customization options provided by WebTitan."
"The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile."
"The web filtering is the most valuable feature. The OTG client was the determining factor."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The console visibility and the performance impact on the internet needs improvement."
"Java does not completely work. We are dependent on Java and when the current console does not run with Java, it is a problem for us."
"Every customer has to perform a manual backup, and automatic backing up is needed."
"One issue that they have just solved is that there's a new interface for paying bills. I had an issue when I tried to pay with our debit card last year, but with the new payment interface, they have solved that."
"The only thing I can think to change would be to give more options under the various categories for what you want to be blocked. There should be a way to be super specific."
"On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold."
"The interface is a little dated and a little awkward at times. That's a minor problem. It's workable."
"I've been trying to install an OTG on Windows 7 machines, and I simply can't get it to work."
"There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases."
"I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are."
"There were a few little glitches in the beginning when rolling out the client app that resides on laptops."
More Blue Coat Advanced Web & Cloud Security [EOL] Pricing and Cost Advice →
Earn 20 points
Blue Coat Advanced Web & Cloud Security [EOL] doesn't meet the minimum requirements to be ranked in Secure Web Gateways (SWG) while TitanHQ WebTitan is ranked 5th in Secure Web Gateways (SWG) with 17 reviews. Blue Coat Advanced Web & Cloud Security [EOL] is rated 6.4, while TitanHQ WebTitan is rated 9.4. The top reviewer of Blue Coat Advanced Web & Cloud Security [EOL] writes "Easy to change categories and has many ways to filter". On the other hand, the top reviewer of TitanHQ WebTitan writes "Boosts productivity, intuitive setup, and it required no new investment in hardware". Blue Coat Advanced Web & Cloud Security [EOL] is most compared with , whereas TitanHQ WebTitan is most compared with Cisco Umbrella, DNSFilter, Forcepoint Secure Web Gateway, Zscaler Internet Access and Fortinet FortiGate SWG.
See our list of best Secure Web Gateways (SWG) vendors.
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.