We performed a comparison between Blue Coat Advanced Web & Cloud Security [EOL] and Prisma Access by Palo Alto Networks based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The categorize formula is very helpful. Previously, we used the Cisco solution, where we could not choose how sites are categorized. Blue Coat updated a lot of sites I categorized. There are other valuable features as well, such as block by location, block by IP, allow by IP, and block by user name, domain, or group domain."
"The solution is very stable. In four years we have not seen any issues with the product."
"The content filters and SSL encryption are the most valuable features of this solution."
"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."
"Prisma helped us build a moat around our production systems. It's now impossible to log into our production from a non-MDM laptop. Prisma Access provides decent security overall."
"Palo Alto Firewall is one of the best firewalls in the world."
"The scalability of the solution is excellent."
"It supports auto-scaling for mobile users. It auto-scales depending on the mobile user traffic. For example, if 1,000 people are working from home today, and tomorrow, the number increases to 2,000, it is not going to be an issue."
"It has predefined or preconfigured rules, which are getting periodically updated. They are providing continuous improvements and periodically updating all search queries that they are looking for. That is one thing that helps us to stay vigilant and focused. If we query our AWS account for any breaches or vulnerabilities with any of the cloud tests, and it alerts us based on these predefined rules. It also provides an option to configure our own rules, and based on these rules, it can query the cloud trail logs, pull the information, and trigger alerts in real-time. I haven't explored this feature much because there are multiple accounts, and we don't have enough time to explore this feature. It also provides multiple integrations. When vulnerabilities or breaches are happening, you should be aware of them immediately. It provides integration with tools such as Slack, PagerDuty so that you can get alerted as soon as the high severity stuff comes up. For example, you have a security group that has allowed public traffic on port 22. As TechOps, you should be aware of this immediately. You cannot scan each machine or look into all security groups to identify it. So, Prisma helps us and alerts us when this kind of high-priority stuff comes up. It has different statistics, analytics, and graphs for data. The description of alerts is also pretty good. They describe what are the possible causes for this and what are the solutions. From Prisma Cloud, you can directly go to the AWS account. When you click on an alert, a resource, or a resource ID, it takes you to the AWS console where you need to log in. If you are already logged in, it will take you to that instance directly, and you can fix the issue there. I have found this feature very useful."
"The initial setup is very straightforward."
"Prisma integrates well with Cortex XDR and Cortex Data Lake. My company has been also using Prisma Access in-house for nearly a year, and it integrates seamlessly."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Every customer has to perform a manual backup, and automatic backing up is needed."
"Java does not completely work. We are dependent on Java and when the current console does not run with Java, it is a problem for us."
"The console visibility and the performance impact on the internet needs improvement."
"The licensing model isn't flexible enough. It's an all-or-nothing model. Other providers in the market allow you to buy modules or add-ons separately. With Prisma Access, you have to purchase the same module for all users."
"The product's price is an area of concern where improvements are required. The solution's price should be lowered."
"I would like the solution to support a different type of authentication. We can't configure a secondary method for our portal."
"If you compare Prisma SaaS against other products, such as Cloud Log, it's a little bit tricky to understand, but it offers different functionality that other products don't have. From a user usability point of view, you need some training for this product, as an admin, you need a couple of demos."
"There should be a dedicated portal or SASE-based solution. They're trying to add a plugin but it needs a dedicated portal because it is now an enterprise solution for multiple organizations. People should be able to directly log in to a dedicated page for Prisma Access, rather than going into a Panorama plugin, and always having to update the plugin."
"One area for improvement is for them to stay on top of keeping their CVEs on their platform up to date."
"I would like to see support for custom applications."
"The cloud setup is straightforward, and the onboarding process is much better, but the on-premises initial setup is slightly complex."
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Blue Coat Advanced Web & Cloud Security [EOL] doesn't meet the minimum requirements to be ranked in Secure Web Gateways (SWG) while Prisma Access by Palo Alto Networks is ranked 3rd in Secure Web Gateways (SWG) with 55 reviews. Blue Coat Advanced Web & Cloud Security [EOL] is rated 6.4, while Prisma Access by Palo Alto Networks is rated 8.4. The top reviewer of Blue Coat Advanced Web & Cloud Security [EOL] writes "Easy to change categories and has many ways to filter". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Blue Coat Advanced Web & Cloud Security [EOL] is most compared with , whereas Prisma Access by Palo Alto Networks is most compared with Netskope , Cisco Umbrella, Zscaler SASE, Zscaler Private Access and Prisma SD-WAN.
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