Blue Prism Cloud vs EdgeVerve AssistEdge RPA comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Blue Prism Cloud and EdgeVerve AssistEdge RPA based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Blue Prism Cloud vs. EdgeVerve AssistEdge RPA Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the customizability.""If I look at the top four, I believe it is far more user-friendly than the other competition.""Its AI features allow customers to find specific documents via an index.""What I like best about Blue Prism Cloud is that it's secure, robust, and has 24 x 7 support available. I also find the solution quick and intelligent. Even a non-coder can easily use it.""It’s scalable.""The most valuable feature of Blue Prism's Virtual Workforce is that it is quite stable.""The product itself is quite mature.""The most valuable feature is security."

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"The tool follows a role-based working model to create things. It helps to track what others are doing with the system.""AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer""Good email automation and XL automation."

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Cons
"Blue Prism should adopt a low-code approach. Most RPA vendors only provide what they call a "form builder." A low-code designer would enable us to build a custom UI.""They should work on the solution's pricing.""We have limited integrations in place, and my objective is to integrate Sentinel. However, there are constraints as some individuals have only one or two options for SIM integration solutions. Given the urgency of quick resolutions in today's landscape, prevention and detection are crucial. While these measures provide significant security, it's equally important to focus on response and recovery. In the case of a ransomware attack, it's not enough to solely prevent and detect. Once detection is in place, a response model should be implemented to automate the process and minimize the time required for tasks, such as creating investigation reports. In the past, it would take approximately seven to eight days to create an investigation report for a specific attack, including writing a case study. This process can be streamlined and improved through the automation of contextual investigation reports. By saving base templates and content, including screenshots and attack details, automation can be achieved. We are currently working on integrating Microsoft WAF and Excel for this purpose, but having a built-in tool would be ideal.""They should improve the user-friendliness and they should change their business model.""The issue is that it is not dynamic or intelligent.""I think that there are some improvements in the product performance that are needed in Blue Prism Cloud...The initial setup of the product needs a lot of time and effort.""Lacking advance features like CIO and optical character recognition""It would be useful if some of the information protocols came built within the app instead having to create them."

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"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework.""AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around.""Lacks integration with third party tools."

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Pricing and Cost Advice
  • "Pricing can be negotiated in situations where there will be heavy usage."
  • "The licensing structure is complex and the minimum contract length is three years."
  • "We pay about $15,000 per quarter in licensing costs. We don't have to pay for any other extra costs. There isn't, for example, an extra cost for technical support. We just pay the licensing."
  • "There are many RPA solutions available from different vendors and the pricing for Blue Prism is competitive."
  • "Annual licensing costs were somewhere between $5,000 - $10,000 for the development tool. For the control tower, I think fees were about $50,000 annually."
  • "This solution comes at a medium to high price point. They need to work on their pricing to enable smaller enterprises to get the benefit of using the product."
  • "When compared with UiPath, I believe it will be difficult for Blue Prism to maintain its market share."
  • "Blue Prism comes at a higher price point compared to other solutions on the market."
  • More Blue Prism Cloud Pricing and Cost Advice →

  • "EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."
  • More EdgeVerve AssistEdge RPA Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of a non-programmer is diagrams. Someone from an IT background can find it easier to start automation.
    Top Answer:Blue Prism Cloud needs to improve support, though documentation is available online. It is not detailed, which does not help.
    Top Answer:The tool follows a role-based working model to create things. It helps to track what others are doing with the system.
    Top Answer:The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework.
    Top Answer:I use EdgeVerve AssistEdge RPA for we automation.
    Ranking
    Views
    1,550
    Comparisons
    1,118
    Reviews
    21
    Average Words per Review
    474
    Rating
    8.2
    Views
    1,270
    Comparisons
    863
    Reviews
    2
    Average Words per Review
    540
    Rating
    6.5
    Comparisons
    Also Known As
    Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce
    AssistEdge RPA
    Learn More
    Overview

    The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.

    AssistEdge is a cohesive automation platform built with a suite of automation and AI
    capabilities. It enables enterprises to realize the full potential of automation by offering
    scalability, security, intelligence, and innovation.
    AssistEdge suite of products takes customers across the automation journey.

    AssistEdge Discover helps accelerate and amplify the power of automation through process
    discovery. It leverages user key strokes and sophisticated neural network algorithms to create
    an effective automation blueprint.
    AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
    — from process discovery to attended and unattended automation and orchestrating the
    human-digital workforce.
    The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
    industry-leading capabilities around scalability, security, and performance. Equipped with
    cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
    enterprises to traverse the ‘Automation Singularity’ journey.
    AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
    Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
    enterprises with intelligent automation as a service and accelerates times to value.
    AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
    organizations reimagine their contact centers and achieve superior customer experience. It
    provides a 360-degree view of the customers, provides insights based on past interactions and
    behavioral patterns, thereby increasing customer satisfaction.
    AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
    users, including students, developers, and professionals.

    Sample Customers
    Cabot Credit Management, Hovis, Utilita
    OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Energy/Utilities Company21%
    Computer Software Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company16%
    Manufacturing Company8%
    Comms Service Provider5%
    VISITORS READING REVIEWS
    Manufacturing Company24%
    Computer Software Company14%
    Financial Services Firm12%
    Energy/Utilities Company9%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise16%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise10%
    Large Enterprise75%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise8%
    Large Enterprise72%
    Buyer's Guide
    Blue Prism Cloud vs. EdgeVerve AssistEdge RPA
    March 2024
    Find out what your peers are saying about Blue Prism Cloud vs. EdgeVerve AssistEdge RPA and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Blue Prism Cloud is ranked 8th in Robotic Process Automation (RPA) with 38 reviews while EdgeVerve AssistEdge RPA is ranked 28th in Robotic Process Automation (RPA) with 3 reviews. Blue Prism Cloud is rated 8.0, while EdgeVerve AssistEdge RPA is rated 6.6. The top reviewer of Blue Prism Cloud writes "It helps us save on staff costs". On the other hand, the top reviewer of EdgeVerve AssistEdge RPA writes "The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded". Blue Prism Cloud is most compared with Blue Prism, Microsoft Power Automate, UiPath, Robocorp and SAP Intelligent RPA, whereas EdgeVerve AssistEdge RPA is most compared with UiPath, Automation Anywhere (AA), Blue Prism, Microsoft Power Automate and Pega Robotic Process Automation. See our Blue Prism Cloud vs. EdgeVerve AssistEdge RPA report.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.