We performed a comparison between Blue Prism Cloud and Ephesoft Transact based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ease of building automation and the development environment"
"With Blue Prism, I like the feature that you build, I don't know the exact name now, but blocks or standards can be reduced later. You configure, for example, the CRM system, and you create a standardized manner of inputting data into the CRM system that you can reuse later. I'm not sure what that's called, but I enjoy it whether it's a feature or not."
"There is no latency in the product."
"Blue Prism offers the whole package for LPR developers. It's a useful tool to automate anything. As an LPR developer, I think the most important feature is that it lets you get anything into blocks of code that you can use anywhere."
"Blue Prism is well known for being used in banking and security organizations. Its security is superior compared to UiPath and other RPA tools."
"The most valuable feature is security."
"What I like best about Blue Prism Cloud is that it's secure, robust, and has 24 x 7 support available. I also find the solution quick and intelligent. Even a non-coder can easily use it."
"It's easy to use, the interface, the the the the queries is which we use. It's user friendly."
"I like the inject feature. With desktop injects, we're doing all these things and extracting these things. Its stable, scalable, and technical support is good."
"Transact's best feature is its ease of customization."
"I have found the keyword extraction to be helpful."
"The pricing was a bit high, from what I understand. That might have played a role in the decision to migrate to another solution."
"The vendor does not make their pricing clear when you are searching for it, which is something that needs to be improved."
"Pricing for Blue Prism Cloud is a pain as it's a little higher."
"There's a need to deal with unstructured input with RPA."
"The tool’s customer support should improve. There were instances where I tried to call them up and was put on hold. However, they do revert back through emails once a ticket has been issued. They should be quick with their responses on calls."
"The pricing of the solution could be improved. It's a bit expensive right now. They should work to make it more competitive."
"Blue Prism should adopt a low-code approach. Most RPA vendors only provide what they call a "form builder." A low-code designer would enable us to build a custom UI."
"The solution is unable to read some UI components in legacy systems."
"Transact could be improved by removing Java and making its pricing more accessible for smaller customers."
"Their email service and extraction could be better. We get the input via email, and these emails contain different types of documents like Excel, PDF, or they may contain different content in the email body. Due to this variation, sometimes the email service crashes, and emails aren't redirected to Ephesoft Transact. Ephesoft has provided us with new hotfixes. Whatever flaws we found in the 2019.2 version, they have already updated it in the new version, 20.1.05, and it's already released. Drawbacks like not capturing the handwritten fields are now sorted."
"It's not easy to train."
Blue Prism Cloud is ranked 8th in Robotic Process Automation (RPA) with 38 reviews while Ephesoft Transact is ranked 12th in Intelligent Document Processing (IDP) with 3 reviews. Blue Prism Cloud is rated 8.0, while Ephesoft Transact is rated 7.6. The top reviewer of Blue Prism Cloud writes "It helps us save on staff costs". On the other hand, the top reviewer of Ephesoft Transact writes "A stable and scalable smart content acquisition and data classification solution with a useful inject feature". Blue Prism Cloud is most compared with Blue Prism, Microsoft Power Automate, UiPath, Robocorp and SAP Intelligent RPA, whereas Ephesoft Transact is most compared with ABBYY Vantage, OpenText Intelligent Capture and Tungsten RPA. See our Blue Prism Cloud vs. Ephesoft Transact report.
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