Compare Blue Prism Cloud vs. HelpSystems AutoMate

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Most Helpful Review
Find out what your peers are saying about Blue Prism Cloud vs. HelpSystems AutoMate and other solutions. Updated: September 2020.
442,194 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The solution is easy to learn and with it, it's easy to replicate knowledge.""Its integration with source control is very refreshing. There could be a little bit more maturity around how to do some of the features, but not having to go outside the app, not having a separate set of procedures, allows you to check in and check out right from within the app. You can make edits and uploads and undo your checkouts.""It really does have a great dashboard. It has Bot Insight, it has MetaBots, and IQ Bots. It has so many features where it can read a file and loop.""MetaBots are useful when connecting to websites or to forms with objects that need to be captured.""MetaBot is the most valuable feature. Other products have robotic functionality but MetaBot is a kind of functionality by which code is created... so business users who do not have coding knowledge can drag and drop.""We have seen more efficient processing and less number of errors due to quality control.""We have staff who have been moved out of the mundane tasks and are now doing value-added activities.""One of the features that we have used the most is an action in the Workbench called Object Cloning. We find that very reliable and very useful for implementing different business processes."

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"The most valuable feature of Blue Prism's Virtual Workforce is that it is quite stable.""The product itself is quite mature.""I would say that the stability of Blue Prism is superior to any of the competing products because of the maintainability of the features and the openness of the tool.""Once it does the monitor, it collects the respective data and creates an output that is required for reconfiguration.""The user performance is the most valuable feature.""This solution comes with a lot of good features.""Ability to see the blueprint of the design executed alongside the actual process.""The ease of building automation and the development environment"

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"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training.""The interface is simple, user-friendly, and very intuitive.""The most valuable feature is the drag-and-drop interface, which is very Windows-like.""The most valuable features for my client are timing and scheduling."

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Cons
"We had several issues when trying to connect the different components, due to our firewalls. They were eventually solved by our internal IT and the AA technical team.""Regarding the UI, once you're in some of the screens there are fixed dialogues. They are a set size, so there's a lot of horizontal scrolls and vertical scrolls.""If I want to do something that is more purely business-related and is somewhat complex to write or is nuanced, I sometimes have trouble implementing that inside of the Automation Anywhere script. I feel limited at times with some of the looping and some of the branching and some of the ways to make procedure calls when I have a complex business issue.""The schedule queue needs improvement. When one task fails, everything else gets stuck, requiring manual intervention to clear the problematic schedule and trigger the other tasks.""There is room for improvement when this application is used in a Citrix-based environment.""We have a few issues which have persisted. These end up restarting the machine. We are hoping in version 11.3 of Automation Anywhere, our compatibility and infrastructure issues will be resolved.""If you work with image recognition and custom objects, there are stability issues.""The main things I've found that could be better are small things that can be annoying when you're using them a lot. I would recommend they add a feature where, if you mark the start of an "If" sentence it will highlight the end of the "If" sentence. That would make it easier to get a better overview."

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"Several things need improvement, like ease-of-use, adding tended robots, adding process recording, and updating the look and feel so it seems modern.""The pricing of the solution could be improved. It's a bit expensive right now. They should work to make it more competitive.""Blue Prism is slightly difficult for the non-technical user.""The main issue is screen scraping with Blue Prism gives us a big challenge because we need to define which technologies are web-based have been built instead of by itself discovering the technology that it is built on.""The cost is a bit high. Other tools are much cheaper.""Selecting the right business processes that are stable enough to automate can be challenging.""There's a need to deal with unstructured input with RPA.""Lacking advance features like CIO and optical character recognition"

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"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath.""The OCR for Hebrew text needs to be improved.""The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email.""They do not encrypt passwords, so this is an issue with HIPAA compliance."

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Pricing and Cost Advice
"Pricing is too high for small-scale groups. The Control Room yearly fee is high, making it difficult to break even.""Automation Anywhere is competitive... Pega is somewhat comparable, but Pega also requires a lot more infrastructure and a lot more experience to get up and running.""Automation Anywhere is costlier than the general competition. That is aligned with the share of the market it has.""They're very flexible around pricing and licensing.""They give us a good deal on the licensing because we bundle and customize things. If you ask to get a bulk business deal, you will receive more benefit. If you take other products from the suite, like IQ Bot, you can also receive a deal on the licensing.""We just did a round of price comparison on a global scale and found it's so hard to compare the license prices. But, Automation Anywhere, in general, is on the same price level as the other vendors, a bit lower in some cases.""If you look at the capital expenditure, Automation Anywhere is number two to UiPath. But if you take a long-term view, on a scalable model of a large number of bots coming out, it slowly goes on to become the costliest tool. There is something they can do about that. The capital expenditure goes out right at the point of buying the tool. For Automation Anywhere, I would need to spend $20,000. UiPath can give me something for $6,000, while Blue Prism will come in at $300,000.""It's cheaper than other similar solutions."

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"Pricing can be negotiated in situations where there will be heavy usage.""The licensing structure is complex and the minimum contract length is three years.""We pay about $15,000 per quarter in licensing costs. We don't have to pay for any other extra costs. There isn't, for example, an extra cost for technical support. We just pay the licensing.""There are many RPA solutions available from different vendors and the pricing for Blue Prism is competitive.""Annual licensing costs were somewhere between $5,000 - $10,000 for the development tool. For the control tower, I think fees were about $50,000 annually."

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"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality.""I like the way this solution is priced because you can buy a license, or you can buy the software outright.""It comes with a package that costs approximately $20,000 USD per year."

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Answers from the Community
Julia Frohwein
Questions from the Community
Top Answer: Automation Anywhere provides below features better than Blue prism: 1. End-to-End Solutions,--------------- (IQ Bot… more »
Top Answer: The cost will depend upon what you wish to automate! Most of the users have indicated the cost of the bot. So multiple… more »
Top Answer: The most valuable feature is the screen recorder, which helps to automate processes easily.
Top Answer: Blue Prism is able to scale up at an enterprise-level. It's what I used when I was working for a big bank in Belgium.
Top Answer: The licensing cost and the cost of ownership is lower than the competition if you are looking to scale to 20+ licenses.
Top Answer: The user-friendliness needs improvement. It's still a bit more IT-minded. I'm personally looking for a more… more »
Top Answer: @reviewer1356150 @Nilesh Pawar @reviewer1390509 @Alex Yuan @Hayaa Kayasseh you've all recently written reviews for one… more »
Popular Comparisons
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Also Known As
Automation Anywhere, Testing Anywhere, Automation Anywhere EnterpriseBlue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual WorkforceAutoMate
Learn
Automation Anywhere
Blue Prism
HelpSystems
Overview

Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with software bots that perform repetitive and manual tasks, resulting in dramatic productivity gains and business resiliency with less than one-year payback, on average. The company offers the industry’s leading web-based and cloud-native intelligent automation platform combining RPA, artificial intelligence, machine learning and analytics right out of the box, to help organizations rapidly start and scale their process automation journey. Its Bot Store is the world's first and largest marketplace with more than 1,000 pre-built, intelligent automation solutions. With a global network of 2,000 partners, Automation Anywhere has deployed over 2.4 million bots to support some of the world’s largest enterprises across all industries. For additional information, visit www.automationanywhere.com.

The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.

Modular dealership management system that includes service dispatching, accounts payable, vehicle merchandising, parts invoicing.
Offer
Learn more about Automation Anywhere (AA)
Learn more about Blue Prism Cloud
Learn more about HelpSystems AutoMate
Sample Customers
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest DiagnosticsCabot Credit Management, Hovis, UtilitaAldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Top Industries
REVIEWERS
Financial Services Firm28%
Computer Software Company15%
Manufacturing Company14%
Pharma/Biotech Company9%
VISITORS READING REVIEWS
Computer Software Company38%
Comms Service Provider13%
Financial Services Firm6%
University5%
REVIEWERS
Financial Services Firm25%
Energy/Utilities Company25%
Manufacturing Company13%
Real Estate/Law Firm13%
VISITORS READING REVIEWS
Computer Software Company23%
Financial Services Firm22%
Insurance Company10%
Comms Service Provider9%
VISITORS READING REVIEWS
Computer Software Company22%
Financial Services Firm20%
Comms Service Provider19%
Media Company8%
Company Size
REVIEWERS
Small Business9%
Midsize Enterprise9%
Large Enterprise82%
VISITORS READING REVIEWS
Small Business8%
Midsize Enterprise16%
Large Enterprise76%
REVIEWERS
Small Business25%
Midsize Enterprise19%
Large Enterprise56%
No Data Available
Find out what your peers are saying about Blue Prism Cloud vs. HelpSystems AutoMate and other solutions. Updated: September 2020.
442,194 professionals have used our research since 2012.
Blue Prism Cloud is ranked 6th in Robotic Process Automation (RPA) with 16 reviews while HelpSystems AutoMate is ranked 17th in Robotic Process Automation (RPA) with 4 reviews. Blue Prism Cloud is rated 7.8, while HelpSystems AutoMate is rated 6.0. The top reviewer of Blue Prism Cloud writes "Additional functionality over the Enterprise version make good over the difficulty of installation". On the other hand, the top reviewer of HelpSystems AutoMate writes "Has a short learning curve for new hires who automate processes for our clients". Blue Prism Cloud is most compared with Blue Prism, UiPath, ABBYY FlexiCapture and Microsoft Power Automate, whereas HelpSystems AutoMate is most compared with UiPath, Blue Prism, Ansible, WinAutomation by Softomotive and Kryon RPA. See our Blue Prism Cloud vs. HelpSystems AutoMate report.

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