We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable feature is the ability to write custom code."
"Ability to see the blueprint of the design executed alongside the actual process."
"The reusability of the solution is excellent. It's a superior feature - far superior to any other tool on the market."
"The ease of building automation and the development environment"
"The most valuable feature of Blue Prism's Virtual Workforce is that it is quite stable."
"The solution is very complete. It's a good solution, for the kind of features that they offer."
"The most valuable feature is the customizability."
"I would say that the stability of Blue Prism is superior to any of the competing products because of the maintainability of the features and the openness of the tool."
"We use Kryon Studio to develop new wizards and we use the features to capture elements from the screen and automate processes... The screen capture allows us to interface with systems which don't have an API, or where the API is very expensive, and it allows us to do on-screen integration."
"The bot is typically about twice as fast as a person and more accurate, as long as the data going in is good. That is the biggest advantage."
"We have been using Kryon Process Discovery for about a year now. With our initial tests and monitoring just a couple people, we were able to identify 79 possible use cases within a one-month period."
"Attended automation has diverted 34 percent of training calls to our tech support centers."
"Kryon will allow you to automate processes fast and easy and you do not need to be a developer to automate processes."
"I would like to see a web-based control room, rather than the one that is in-built with the desktop version."
"They should improve the user-friendliness and they should change their business model."
"Several things need improvement, like ease-of-use, adding tended robots, adding process recording, and updating the look and feel so it seems modern."
"It takes a while to get up and running."
"Blue Prism is slightly difficult for the non-technical user."
"Blue Prism might consider adding package options to allow users to come onboard in different ways that meet their needs rather than buying in to the whole package."
"I personally would like the solution to be supporting more languages."
"The pricing of the solution could be improved. It's a bit expensive right now. They should work to make it more competitive."
"With the customer support, there have been some times where we have had to go through explaining the issue a couple times because it has gone through a couple of people's hands. There have been a couple of scenarios where we have had to re-explain the issue and bring somebody new up to speed on what is going on or what the problem is."
"We have found some difficulties regarding the integration with legacy systems where the screen has elements in the Hebrew language. The connection to Hebrew, right-to-left systems, is more challenging."
"The only unstable part is Studio where you build this stuff. In our version, the 5.25. It has a memory leak. If you leave it open for too long, eventually it just freezes. Saving your work, closing, and opening it just once a day is all it takes. However, this is a bug that I have noticed about the stability of the actual tool."
"It could be more reliable in spying HTML."
"I have seen some very minor occurrences where Kryon's interactions with Microsoft Office might cause the robot to hang. However, it is about one to two percent of the time where we are seeing this happen. It is such a small percentage that it's not even something that we are overly worried about. This would be where they might have some stability issues, but it could be the Microsoft Office API or how they are interacting together."
"There are many RPA solutions available from different vendors and the pricing for Blue Prism is competitive."
"Annual licensing costs were somewhere between $5,000 - $10,000 for the development tool. For the control tower, I think fees were about $50,000 annually."
"We pay about $15,000 per quarter in licensing costs. We don't have to pay for any other extra costs. There isn't, for example, an extra cost for technical support. We just pay the licensing."
"The licensing structure is complex and the minimum contract length is three years."
"Pricing can be negotiated in situations where there will be heavy usage."
"We are probably saving $6000 to $8000 a month in labor costs. It's not a ton, but we're right around $60,000 to $80,000 a year with our current deployment."
"They license per robot and we have 25 robots. You get so many robot licenses and can allocate those licenses to either attended, unintended, or Process Discovery bots. If you have 25 licenses, for example, you could have 20 automation bots and five process discovery. This allocation is flexible. There are also maintenance costs."
Earn 20 points
The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.
The Kryon RPA Platform sets the standard for secure, scalable and cost efficient robotic process automation management and optimization. It’s also among the most business-user friendly platforms on the market.
Blue Prism Cloud is ranked 6th in Robotic Process Automation (RPA) with 16 reviews while Kryon RPA is ranked 5th in Robotic Process Automation (RPA) with 4 reviews. Blue Prism Cloud is rated 7.8, while Kryon RPA is rated 9.2. The top reviewer of Blue Prism Cloud writes "Additional functionality over the Enterprise version make good over the difficulty of installation". On the other hand, the top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". Blue Prism Cloud is most compared with Blue Prism, Microsoft Power Automate, UiPath, ABBYY FlexiCapture and Automation Anywhere (AA), whereas Kryon RPA is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Software AG ARIS Robotic Process Automation. See our Blue Prism Cloud vs. Kryon RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.