We performed a comparison between Blue Prism Cloud and IBM Datacap based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution comes with a lot of good features."
"The reusability of the solution is excellent. It's a superior feature - far superior to any other tool on the market."
"Once it does the monitor, it collects the respective data and creates an output that is required for reconfiguration."
"The most valuable feature of a non-programmer is diagrams. Someone from an IT background can find it easier to start automation."
"Its AI features allow customers to find specific documents via an index."
"The primary focus lies in integrating the three major cloud platforms with Blue Prism Cloud: Microsoft Azure, Amazon AWS, and GCP. This integration goes beyond security measures for the primary template policies. It also includes addressing compliance requirements. For instance, I can incorporate specific compliance templates and policies generated in Blue Prism and integrate them with local templates for ISO 27001 and GDPR, particularly concerning software tools and headsets. This integration eliminates the need for auditing and reviewing technical details individually. Instead, I can simply examine the container report. This approach proves beneficial when clients heavily rely on container environments."
"It is an easily scalable solution."
"The product itself is quite mature."
"The second thing that I like about Datacap is the fingerprint capture which is easy to configure on Datacap. From the form of the document, if a document is redundant in the same department, we can configure the capture based on the form of the documents"
"Both Datacap Studio and Datacap Navigator are great features."
"The administration of the application following an error is most valuable. We are able to know easily when something is stuck in the system."
"The installation of the solution is very simple."
"The solution offers many features that are beneficial for customers."
"It is the best solution for scanning purposes."
"The standout feature of this intelligent product is its remarkable capability."
"While we are doing indexing, we tag the document type. It's programmed inside of Datacap to automatically detect the document based on a given template. It auto-indexes that document, which means that it automatically tags the correct document type to the scanned document."
"The product’s pricing needs improvement."
"Blue Prism Cloud's pricing needs to be improved because it is a little bit more costly than other automation tools like UIPath."
"The main issue is screen scraping with Blue Prism gives us a big challenge because we need to define which technologies are web-based have been built instead of by itself discovering the technology that it is built on."
"They should improve the user-friendliness and they should change their business model."
"I wouldn't call Blue Prism user-friendly. It's one of its downfalls. They would benefit from having drag and drop functionality, for example. It would make them a strong competitor in the space. There needs to be less reliance on coding for customization, similar to Microsoft's Power Automate."
"It would be useful if some of the information protocols came built within the app instead having to create them."
"I think that there are some improvements in the product performance that are needed in Blue Prism Cloud...The initial setup of the product needs a lot of time and effort."
"Improvement should be per customer requirements."
"Datacap has performance issues when processing large volumes of documents. We're doing 18,000 pages daily. Scanning takes almost 20-30 minutes, but it normally takes one or two minutes. We informed IBM and opened a ticket for that. They forwarded the issue to developers but didn't give a specific timeline for it to be resolved. Version 8.1 is already at the end of support."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."
"They have to stop focusing on new development and stabilize the latest release. It is not stable."
"The reading efficiency of the solution needs to be improved."
"Going forward, IBM needs to ensure that the output is perfect (as it can make the product) while staying true to platform's core."
"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add."
"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."
"Third-party integration could be improved; it's very slow."
Blue Prism Cloud is ranked 8th in Robotic Process Automation (RPA) with 38 reviews while IBM Datacap is ranked 6th in Intelligent Document Processing (IDP) with 26 reviews. Blue Prism Cloud is rated 8.0, while IBM Datacap is rated 7.6. The top reviewer of Blue Prism Cloud writes "It helps us save on staff costs". On the other hand, the top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". Blue Prism Cloud is most compared with Blue Prism, Microsoft Power Automate, UiPath, Robocorp and SAP Intelligent RPA, whereas IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, Tungsten TotalAgility, HyperScience and OpenText Intelligent Capture. See our Blue Prism Cloud vs. IBM Datacap report.
See our list of best Robotic Process Automation (RPA) vendors.
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