We performed a comparison between Blue Prism Cloud and IBM Robotic Process Automation (RPA) based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Once it does the monitor, it collects the respective data and creates an output that is required for reconfiguration."
"This product has additional functionality over Blue Prism Cloud Enterprise."
"Blue Prism is well known for being used in banking and security organizations. Its security is superior compared to UiPath and other RPA tools."
"The most valuable feature is the ability to write custom code."
"It's easy to use, the interface, the the the the queries is which we use. It's user friendly."
"Blue Prism is able to scale up at an enterprise-level. It's what I used when I was working for a big bank in Belgium."
"There is no latency in the product."
"The technical support team of Blue Prism Cloud is very good...I rate the support a ten out of ten."
"The solution's ease of use is its most valuable aspect."
"IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being."
"The solution is scalability."
"The quality is great! It's very strong and has a very strong platform."
"The solution’s performance is good."
"The solution is very user-friendly."
"The feature I found most valuable is the TCO."
"The initial setup is very easy."
"Blue Prism should adopt a low-code approach. Most RPA vendors only provide what they call a "form builder." A low-code designer would enable us to build a custom UI."
"The solution is unable to read some UI components in legacy systems."
"Blue Prism Cloud could improve by having more innovations for the solution, such as more capability. I am looking for cloud-based services, such as Power Automate that we can recommend for cloud customers. UiPath and Automation Anywhere have more innovation in their solution."
"The cost is a bit high. Other tools are much cheaper."
"They should improve the user-friendliness and they should change their business model."
"I believe they need to become more competitive within the market in order to maintain their market share. We were essentially a Blue Prism shop and sold Blue Prism, but because of the price point, many clients are now looking at competitors."
"I personally would like the solution to be supporting more languages."
"Blue Prism is slightly difficult for the non-technical user."
"IBM Robotic Process Automation should be more stable."
"I would like it to do pretty much everything out-of-the-box without any need for any customization. However, that is not the case right now. We absolutely have to do some amount of customization with the solution in order to use it out-of-the-box as-is."
"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."
"Needs better integration with artificial intelligence or with machine-learning."
"There are certain limitations in the solution for screen reading."
"This RPA should be under the umbrella of BPM. This is what the future should be."
"Extensibility is the key, especially in terms of the Recorders feature that we have. That should be browser independent. Enhance it because some people have Chrome, some have Internet Explorer, etc. Also, integration with PDFs: Not just the ability to read information from PDFs but the ability to write information from PDFs, make it secure, sign it, etc. Finally, if they can allow a token exchange inside the tool itself, that would help."
"We would like a decreased need for customer support."
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Blue Prism Cloud is ranked 8th in Robotic Process Automation (RPA) with 38 reviews while IBM Robotic Process Automation (RPA) is ranked 6th in Robotic Process Automation (RPA) with 23 reviews. Blue Prism Cloud is rated 8.0, while IBM Robotic Process Automation (RPA) is rated 8.2. The top reviewer of Blue Prism Cloud writes "It helps us save on staff costs". On the other hand, the top reviewer of IBM Robotic Process Automation (RPA) writes "User-friendly interface and good stability". Blue Prism Cloud is most compared with Blue Prism, Microsoft Power Automate, UiPath, Robocorp and SAP Intelligent RPA, whereas IBM Robotic Process Automation (RPA) is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Blue Prism and IPsoft 1RPA. See our Blue Prism Cloud vs. IBM Robotic Process Automation (RPA) report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
