Most Helpful Review
Researched Blue Prism Thoughtonomy Virtual Workforce but chose Kofax RPA: Very good drag and drop functionality but needs orchestration and needs to offer more scalability
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Bot Insights is the most valuable feature. We don't have to struggle with generating metrics around how the bots are performing. This information coming out of Automation Anywhere is useful to us because of the way the metrics are generated. It inspires confidence from our customers.
It is easy to fix bug issues which you encounter in the post-production process.
Sometimes the customer will not provide any data. Using Automation Anywhere, we can easily automate to capture the customer data. Then, we can use that customer data inside the Cisco Unified Wire Voice Portal.
The most valuable feature is the screen recorder, which helps to automate processes easily.
The most valuable features of this solution are its scalability, security using the credential vault, and ease of use for business.
The advantage of Automation Anywhere is that you don't necessarily have to come from a programming background.
We have improved on IQ Bot collectively with the normal Taskbot that we use. How it got started was that we have a lot of scanned documents to input for our solution. So, I used to get a lot of scanned documents, and extracting or reading the data from those has always been a pain area. We always used to bring a manual person in to do it. Once a manual person did that activity, it was brought into Excel where I could run the bot. With the entry of IQ Bot, it now takes care of my scanned documents, which means IQ Bot does the OCR extraction and gives my data to the Automation Anywhere Taskbot. This means no manual intervention and end-to-end bot processing, along with a happy customer at the end of the day. We provide these services to multiple clients, so we have been doing this for all of our clients.
From an SAP point of view, we have in-built features. They have integrated everything together, so it's much easier for us to use that.
The ease of building automation and the development environment
Ability to see the blueprint of the design executed alongside the actual process.
This solution comes with a lot of good features.
The user performance is the most valuable feature.
I would say that the stability of Blue Prism is superior to any of the competing products because of the maintainability of the features and the openness of the tool.
Once it does the monitor, it collects the respective data and creates an output that is required for reconfiguration.
The product itself is quite mature.
The most valuable feature of Blue Prism's Virtual Workforce is that it is quite stable.
The drag and drop functionality is quite good.
The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated.
The features that we have found the most valuable are the integration of different third-party support and productivity services.
Version 11 is a bit heavy. At times, it takes a toll on the computing resources. It consumes a lot for computing power. We have seen multiple instances where computers or the client has crashed because of this particular problem. Automation Anywhere can improve this a lot.
MetaBot still needs to be optimized, though Version 11.3 did integrate all the commands into it. We are not able to see all the lines of code which are executed in MetaBot.
Our current version needs drag and drop, but that should be in the next release.
We need more commands for PDF integration to make it more flexible.
Better use case management to prevent each development from scratch would be an improvement.
Because we are very new to our process, so we're still sort of working through it.
I would like a couple more features where I can talk and the line comes up automatically. I can just put on a mic, like in "Ok Google". With "Ok Google", I can tell it to please open an Excel spreadsheet with the header read. If this is there, then I don't even need to sit on a computer, I can just dictate my commands and it will automatically come up.
We have in-house, a few variables, which we use from technical perspectives. We don't have them in Automation Anywhere, but they introduced them yesterday.
Lacking advance features like CIO and optical character recognition
There's a need to deal with unstructured input with RPA.
Selecting the right business processes that are stable enough to automate can be challenging.
The cost is a bit high. Other tools are much cheaper.
Blue Prism is slightly difficult for the non-technical user.
The main issue is screen scraping with Blue Prism gives us a big challenge because we need to define which technologies are web-based have been built instead of by itself discovering the technology that it is built on.
The pricing of the solution could be improved. It's a bit expensive right now. They should work to make it more competitive.
Several things need improvement, like ease-of-use, adding tended robots, adding process recording, and updating the look and feel so it seems modern.
The solution needs to be scalable.
I'd like to see a recording function and a more simple interface.
This product has room for improvement in support of aviation. The interface could be improved in the next release.
Pricing and Cost Advice
Costs savings have been seen by employing bots for multiple shifts instead of people.
If we talk about the automation RPA. it definitely has worked very well for us. I'm talking about giving good savings, about more than 180 FTE savings, after implementing more than 200 plus bots. It has worked well. As an organization, it has supported us very well, and also for our customers.
It saves on the quality of work, because the quality can be bad when somebody's doing it. If a bot does the work, it's faster and comes with good quality. These are two important things along with the cost saving in the long run. That's where the value is.
We have seen ROI on one of the process, but not on the other processes yet.
The licensing cost is approximately $4,000 USD, which is a seed license.
The certifications are free of cost.
There are a lot of savings in terms of effort and time as well as costs. Automation Anywhere automates a lot of processes. It allows an organization to save the efforts of a lot people. It saves a lot of time because people can't work a whole day (24/7), but Automation Anywhere bots can.
We are interested in saving manual engineer man-hours. So far, we have saved $100,000.
Annual licensing costs were somewhere between $5,000 - $10,000 for the development tool. For the control tower, I think fees were about $50,000 annually.
There are many RPA solutions available from different vendors and the pricing for Blue Prism is competitive.
We pay about $15,000 per quarter in licensing costs. We don't have to pay for any other extra costs. There isn't, for example, an extra cost for technical support. We just pay the licensing.
The licensing structure is complex and the minimum contract length is three years.
Pricing can be negotiated in situations where there will be heavy usage.
The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000.
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Also Known As
|Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise||Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce||Kofax Kapow, Kapow|
|Automation Anywhere||Blue Prism||Kofax|
Automation Anywhere is the world’s largest provider of robotics process automation (RPA) software and the pioneer of the intelligent digital workforce. Over 1600 of the world’s leading enterprises deploy 1,000,000+ bots on the Automation Anywhere platform to automate their business processes in banking, finance, insurance, technology, telco, logistics and other sectors. Automation Anywhere has a global reach with 1600 employees and 500+ global partners that deliver products and services in over 90 countries.
The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.
Eliminate Errors by Automating Data Gathering and Input
Reduce error-prone, manual data entry and complete processes the same way, every time, resulting in more accurate, reliable outcomes. Automate virtually any activity that involves accessing and acting on information.
Increase Operational Efficiency with Intelligent Software Robots
Streamline the collection of important business data so you can stop draining your budget and resources. Infuse speed, intelligence, efficiency and quality into your business processes while freeing up your employees for more valuable work.
Lower Development Costs without the Need for Coding
Develop robotic automation processes to automatically run complex integrations and access any web data source without the need for costly and time-consuming coding. Efficiently complete automation projects that have been previously delayed due to more pressing needs.
Extend the Value of Business Process Automation (BPM) Solutions
Deploy robotic process automation (RPA) tactically within a business unit to meet your specific goals for a part of or the entire process. Run RPA as complementary to your business management (BPM) and case management platforms—using robots at various steps within a larger set of key business processes to further eliminate manual work.
Monitor and Optimize Processes with Robotic Process Intelligence
Proactively monitor and optimize the health of your robotic process automation platform with Kapow Robotic Process Intelligence. Monitor trends, ensure compliance, detect potential problems in real time and maximize the productivity of your digital workforce.
Learn more about Automation Anywhere (AA)
Learn more about Blue Prism Thoughtonomy Virtual Workforce
Learn more about Kofax RPA
|Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics||Cabot Credit Management, Hovis, Utilita||Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita|
Financial Services Firm29%
Software R&D Company11%
Software R&D Company35%
Financial Services Firm11%
Comms Service Provider11%
No Data Available
Software R&D Company41%
Comms Service Provider12%
Financial Services Firm8%