We performed a comparison between Blue Prism Cloud and Tungsten RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is an easily scalable solution."
"We can save on staff costs by automating processes."
"The most valuable feature is the customizability."
"The platform is user-friendly and easy to learn in a low-code environment."
"The product itself is quite mature."
"Its AI features allow customers to find specific documents via an index."
"It's easy to use, the interface, the the the the queries is which we use. It's user friendly."
"The most valuable feature is security."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"The solution is scalable."
"Provides valuable tools working in integration with RPA tools."
"The pricing of the solution is quite good."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"It is stable and scalable."
"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."
"We have limited integrations in place, and my objective is to integrate Sentinel. However, there are constraints as some individuals have only one or two options for SIM integration solutions. Given the urgency of quick resolutions in today's landscape, prevention and detection are crucial. While these measures provide significant security, it's equally important to focus on response and recovery. In the case of a ransomware attack, it's not enough to solely prevent and detect. Once detection is in place, a response model should be implemented to automate the process and minimize the time required for tasks, such as creating investigation reports. In the past, it would take approximately seven to eight days to create an investigation report for a specific attack, including writing a case study. This process can be streamlined and improved through the automation of contextual investigation reports. By saving base templates and content, including screenshots and attack details, automation can be achieved. We are currently working on integrating Microsoft WAF and Excel for this purpose, but having a built-in tool would be ideal."
"The version control could be improved and made consistent. There is a discrepancy between the versions on premise and the cloud versions."
"Blue Prism could be more efficient in its resource use. Having one LPR agent per virtual machine wastes resources. If we could execute many applications at the same time, it would improve and optimize the resource used."
"It takes a while to get up and running."
"The main issue is screen scraping with Blue Prism gives us a big challenge because we need to define which technologies are web-based have been built instead of by itself discovering the technology that it is built on."
"The tool’s customer support should improve. There were instances where I tried to call them up and was put on hold. However, they do revert back through emails once a ticket has been issued. They should be quick with their responses on calls."
"The solution is unable to read some UI components in legacy systems."
"Pricing for Blue Prism Cloud is a pain as it's a little higher."
"The process discovery could be a bit better."
"The solution could use some AI integrated features."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."
"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "
"The interface could be better from a usability standpoint."
"Exception handling needs to be improved."
Blue Prism Cloud is ranked 8th in Robotic Process Automation (RPA) with 38 reviews while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews. Blue Prism Cloud is rated 8.0, while Tungsten RPA is rated 7.4. The top reviewer of Blue Prism Cloud writes "It helps us save on staff costs". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". Blue Prism Cloud is most compared with Blue Prism, Microsoft Power Automate, UiPath, Robocorp and SAP Intelligent RPA, whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and SAS Data Management. See our Blue Prism Cloud vs. Tungsten RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
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