We performed a comparison between Blue Prism Cloud and NTT-AT WinActor based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."The technical support team of Blue Prism Cloud is very good...I rate the support a ten out of ten."
"This product has additional functionality over Blue Prism Cloud Enterprise."
"The product itself is quite mature."
"Blue Prism offers the whole package for LPR developers. It's a useful tool to automate anything. As an LPR developer, I think the most important feature is that it lets you get anything into blocks of code that you can use anywhere."
"With Blue Prism, I like the feature that you build, I don't know the exact name now, but blocks or standards can be reduced later. You configure, for example, the CRM system, and you create a standardized manner of inputting data into the CRM system that you can reuse later. I'm not sure what that's called, but I enjoy it whether it's a feature or not."
"The reusability of the solution is excellent. It's a superior feature - far superior to any other tool on the market."
"The most valuable feature of a non-programmer is diagrams. Someone from an IT background can find it easier to start automation."
"It’s scalable."
"This software is very smart - it can decide from a picture if we like that condition, and then the robot will do that action."
"The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well."
"The product’s licensing cost is expensive compared to other tools in the market."
"They should work on the solution's pricing."
"The main issue is screen scraping with Blue Prism gives us a big challenge because we need to define which technologies are web-based have been built instead of by itself discovering the technology that it is built on."
"Blue Prism might consider adding package options to allow users to come onboard in different ways that meet their needs rather than buying in to the whole package."
"The tool’s customer support should improve. There were instances where I tried to call them up and was put on hold. However, they do revert back through emails once a ticket has been issued. They should be quick with their responses on calls."
"Having more AI functionality would be an improvement."
"Pricing for Blue Prism Cloud is a pain as it's a little higher."
"Lacking advance features like CIO and optical character recognition"
"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."
"The OCR has issues recognizing handwritten data."
Blue Prism Cloud is ranked 8th in Robotic Process Automation (RPA) with 38 reviews while NTT-AT WinActor is ranked 27th in Robotic Process Automation (RPA) with 2 reviews. Blue Prism Cloud is rated 8.0, while NTT-AT WinActor is rated 7.0. The top reviewer of Blue Prism Cloud writes "It helps us save on staff costs". On the other hand, the top reviewer of NTT-AT WinActor writes "Frees up employee time but can't run when computer system is locked". Blue Prism Cloud is most compared with Blue Prism, Microsoft Power Automate, UiPath, Robocorp and SAP Intelligent RPA, whereas NTT-AT WinActor is most compared with UiPath and Microsoft Power Automate.
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