We performed a comparison between Blue Prism and Blue Prism Cloud based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Blue Prism is a mature, stable product with lots of built-in features."
"The most valuable feature is the design studio and its ease of use."
"Blue Prism provides both on-premises and cloud versions."
"The performance is very good and it is a valuable feature."
"My company decided to go with Blue Prism because of the security it provides."
"Technical support has been responsive when we have needed their assistance."
"The most valuable feature is the ability to do surface automation, allowing interaction with legacy systems where terminal emulation is still in use."
"One key feature is the workflow design is able to be customized according to the way that you want the automation to work."
"Once it does the monitor, it collects the respective data and creates an output that is required for reconfiguration."
"It’s scalable."
"It is an easily scalable solution."
"What I like best about Blue Prism Cloud is that it's secure, robust, and has 24 x 7 support available. I also find the solution quick and intelligent. Even a non-coder can easily use it."
"This solution comes with a lot of good features."
"The most valuable feature of Blue Prism's Virtual Workforce is that it is quite stable."
"The most valuable feature is the speed at which we are able to implement solutions that can interact through the user interface in the same way that a human being would."
"Its AI features allow customers to find specific documents via an index."
"They improve more in OCR, to read text more correctly, currently can say OCR in blue prism only works for less cases and is only effective 50%. so mostly OCR's of Blue prism is very less used and other API's or tools are integrated with Blue prism for OCR techniques."
"The recording of the transaction is missing in this solution."
"Its pricing is sometimes higher. Its price can be better. Its presale support should be increased. Currently, its presale support is very less. System integrators generally position Blue Prism in front of customers. Though they have an ecosystem, they don't have people who can train for the partner ecosystem. They have to increase the presales consultants for partners. In addition, their L1 and L2 support can also be improved."
"The OCR capability, along with the connectivity with some of the legacy tools, needs to be improved."
"We had a lot of challenges managing authentication and reusing or using external authentication providers."
"They have OCR technology, but it's not that great."
"The tool needs to work on its security aspect since there is a lot of regulatory compliance for enterprises like the GDPR. The product needs to improve the data login policy as well. They also need to come up with a mechanism where every change and upgrade happens within the element of the target application. Our partner struggles to keep up with the cybersecurity guidelines of my company."
"There are some security issues in Blue Prism. The German vendor Servicetrace is way better. This is also reflected in the Gartner report where Servicetrace is mentioned as the tool of choice in high-security environments. So, security, particularly in terms of administration, needs to be improved. We must have the possibility to prevent the administration from taking a look at the ongoing process. When we have restricted data flow, the operations team should not be able to take a look at the data that is processed."
"The AI part is currently missing in Blue Prism Studio... It would be good if the AI part is included in Blue Prism Studio, which can make it much more efficient and good to work."
"Selecting the right business processes that are stable enough to automate can be challenging."
"Blue Prism Cloud needs to improve support, though documentation is available online. It is not detailed, which does not help."
"The vendor does not make their pricing clear when you are searching for it, which is something that needs to be improved."
"Blue Prism Cloud could improve by having more innovations for the solution, such as more capability. I am looking for cloud-based services, such as Power Automate that we can recommend for cloud customers. UiPath and Automation Anywhere have more innovation in their solution."
"Blue Prism could be more efficient in its resource use. Having one LPR agent per virtual machine wastes resources. If we could execute many applications at the same time, it would improve and optimize the resource used."
"The pricing of the solution could be improved. It's a bit expensive right now. They should work to make it more competitive."
"The product’s pricing needs improvement."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 84 reviews while Blue Prism Cloud is ranked 8th in Robotic Process Automation (RPA) with 38 reviews. Blue Prism is rated 7.8, while Blue Prism Cloud is rated 8.0. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of Blue Prism Cloud writes "It helps us save on staff costs". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and IBM Robotic Process Automation (RPA), whereas Blue Prism Cloud is most compared with Microsoft Power Automate, UiPath, Robocorp, SAP Intelligent RPA and Datamatics TruBot. See our Blue Prism vs. Blue Prism Cloud report.
See our list of best Robotic Process Automation (RPA) vendors.
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