We performed a comparison between Blue Prism and HyperScience based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is that people with zero coding knowledge can use Blue Prism very well."
"One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms."
"The way you design the flow and configure the activities for the bot is very useful if you are working with any of the BPM or local platforms."
"The solution has cross-application features where it can be setup with SAP, email, or SharePoint."
"Although the solution may look complicated it actually has a lot of features and user space to work out of."
"It is a stable solution."
"There are simple things you can put in place that help you understand workflow and how implementation acts."
"We started with a very small team and small projects. As the project started getting success with Blue Prism we have a large number of teams now just for automating all the business procedures. Larger time was saved after automating the processes."
"We have seen pretty good accuracy."
"Valuable features include tools like IQ Bot and the ability to extract handwritten documents with 93-95 per cent accuracy."
"What I liked more about HyperScience was the quality of the OCR it is a lot better compared to Google."
"One of the most valuable features of HyperScience is the user-training module. Whenever the extraction takes place, based on the way we have trained HyperScience, it would give us some success status or a certain confidence level. If the solution has processed something that it determined was not extracted correctly it will queue those items for manual review."
"It provides the best accuracy for handwritten forms, which is a struggle in the industry. You can take processes with a lot of manual work and streamline them through this tool."
"Has algorithms that can detect a document template even if the image has a lot of distortions."
"I like that compared to other tools, HyperScience works best with handwritten documents."
"I would like to see bespoke dashboards allow the front-end to display what is required."
"I believe that there could be more community support, or there could be more support for developers like us from Blue Prism. Blue Prism provides a lot of documentation, but there is a lack of support."
"There are some security issues in Blue Prism. The German vendor Servicetrace is way better. This is also reflected in the Gartner report where Servicetrace is mentioned as the tool of choice in high-security environments. So, security, particularly in terms of administration, needs to be improved. We must have the possibility to prevent the administration from taking a look at the ongoing process. When we have restricted data flow, the operations team should not be able to take a look at the data that is processed."
"The control room is still the desktop version, which restricts access. You can't really access it from anywhere."
"Technical support is in need of improvement."
"They can add a reporting feature."
"Blue Prism is not very flexible when it comes to integrations."
"If that bot is running 24/7, we have to allocate people 24/7, 24 hours a day. The cost of support can be quite high."
"The solution lacks support for a greater range of languages."
"Extracting tables from certain documents could be improved."
"The product's usability could be better. The first pain point is that we're getting the output in a different format, and we were expecting a different timetable. The second point is that if you want better results, HyperScience says you have to configure a minimal PDF or a maximum of 400 PDFs. If you want results with 400 PDFs for what's written by these doctors, then you also configure the maximum of 400 templates for that. So, it's essentially a lack of support from HyperScience. In the next release, it would be better if failure scenarios were reduced. It would also help if they offered different formats, inputs or injections, and added different scenarios."
"They could work on the price and make it a bit more reasonable."
"HyperScience has less capability while working on unstructured forms. Unstructured forms are those where there is no standard structure and the information can be anywhere on the form. They need to develop this capability."
"No solution is perfect and there are several different scenarios that could be improved in HyperScience. One area is where there are multiple tables in the same form I have seen HyperScience struggle. There is some issue with supporting the extraction from multiple tables involved on the same form. If this could improve, it would be a big benefit."
"HyperScience could improve the unstructured data extraction feature."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 84 reviews while HyperScience is ranked 5th in Intelligent Document Processing (IDP) with 7 reviews. Blue Prism is rated 7.8, while HyperScience is rated 7.6. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of HyperScience writes "It has a lot of functionality, whatever we use, but a few things could be improved". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and Tungsten RPA, whereas HyperScience is most compared with ABBYY Vantage, UiPath, Instabase, Microsoft Power Automate and IQ Bot. See our Blue Prism vs. HyperScience report.
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