Compare Blue Prism vs. IBM Robotic Process Automation (RPA)

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Most Helpful Review
Anonymous User
Sornsarun Ratananopadonchai
Find out what your peers are saying about Blue Prism vs. IBM Robotic Process Automation (RPA) and other solutions. Updated: November 2020.
447,654 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The solution is easy to learn and with it, it's easy to replicate knowledge.""Its integration with source control is very refreshing. There could be a little bit more maturity around how to do some of the features, but not having to go outside the app, not having a separate set of procedures, allows you to check in and check out right from within the app. You can make edits and uploads and undo your checkouts.""It really does have a great dashboard. It has Bot Insight, it has MetaBots, and IQ Bots. It has so many features where it can read a file and loop.""MetaBots are useful when connecting to websites or to forms with objects that need to be captured.""MetaBot is the most valuable feature. Other products have robotic functionality but MetaBot is a kind of functionality by which code is created... so business users who do not have coding knowledge can drag and drop.""We have seen more efficient processing and less number of errors due to quality control.""We have staff who have been moved out of the mundane tasks and are now doing value-added activities.""One of the features that we have used the most is an action in the Workbench called Object Cloning. We find that very reliable and very useful for implementing different business processes."

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"We found the unassisted bots very useful because they can program a variety of different processes. This is a valuable feature of Blue Prism, especially when compared to other tools on the market.""The most valuable feature is the work queue. This helps the user to create a workflow, and it is a very powerful tool for generating management reports.""If there is a task that Blue Prism cannot do out of the box, Blue Prism provides me the facility of designing one and integrating it into the application. This process is called Visual Basic Objects.""The way you design the flow and configure the activities for the bot is very useful if you are working with any of the BPM or local platforms.""It offers assessments by way of a robotics or automation readiness assessment tool, which was quite helpful.""The most valuable feature is the design studio and its ease of use.""The most valuable improvement in utilizing process automation is the cost savings, but we have also had cases where the customer experience is enhanced.""This solution has increased the speed, accuracy, and happiness of staff involved in the activities for which RPA has been deployed."

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"It is easy to use. We have enabled our resources who don't have a background in automation to be certified and trained, then implement this product within a very short period of time, as it is very user-friendly.""It's integrated with all the other products within the Salesforce ecosystem.""The solution's ease of use is its most valuable aspect."

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Cons
"We had several issues when trying to connect the different components, due to our firewalls. They were eventually solved by our internal IT and the AA technical team.""Regarding the UI, once you're in some of the screens there are fixed dialogues. They are a set size, so there's a lot of horizontal scrolls and vertical scrolls.""If I want to do something that is more purely business-related and is somewhat complex to write or is nuanced, I sometimes have trouble implementing that inside of the Automation Anywhere script. I feel limited at times with some of the looping and some of the branching and some of the ways to make procedure calls when I have a complex business issue.""The schedule queue needs improvement. When one task fails, everything else gets stuck, requiring manual intervention to clear the problematic schedule and trigger the other tasks.""There is room for improvement when this application is used in a Citrix-based environment.""We have a few issues which have persisted. These end up restarting the machine. We are hoping in version 11.3 of Automation Anywhere, our compatibility and infrastructure issues will be resolved.""If you work with image recognition and custom objects, there are stability issues.""The main things I've found that could be better are small things that can be annoying when you're using them a lot. I would recommend they add a feature where, if you mark the start of an "If" sentence it will highlight the end of the "If" sentence. That would make it easier to get a better overview."

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"Blue Prism needs to provide better customer support because there are some bugs in the product that make implementation tricky. Blue Prism is designed more for operational than transactional processes. If Blue Prism incorporated a lot of IQ bots and cognitive processing, then it might be of better value at a lower cost. The issue of the cost of the tool needs to be addressed. To become a Blue Prism partner, it's costly. I think that this is one of the negative aspects of using Blue Prism.""In the next release of this solution, I would like to see support for attended robots.""I believe that there could be more community support, or there could be more support for developers like us from Blue Prism. Blue Prism provides a lot of documentation, but there is a lack of support.""I would like to see wider integration with other products.""This solution is lacking attended automation, which is the worst thing about this solution.""A feature that I would like to see in the next release is the ability to easily call on the robots to fulfill part of the process, and be run by the users in the business, where the robot can simply be activated rather than running mass processes from a control room.""We would like to see some desktop automation, although we have been told that the product is not going to be taken in that direction.""We would like to see intelligent process automation that integrates RPA and machine learning."

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"I would like it to do pretty much everything out-of-the-box without any need for any customization. However, that is not the case right now. We absolutely have to do some amount of customization with the solution in order to use it out-of-the-box as-is.""We are looking to see how it can connect with various interfaces seamlessly, through APIs.""We're based in Thailand, but the documentation is not in Thai, which makes it difficult for us. If they could translate all of their documentation into our language, we'd be very grateful."

More IBM Robotic Process Automation (RPA) Cons »

Pricing and Cost Advice
"Pricing is too high for small-scale groups. The Control Room yearly fee is high, making it difficult to break even.""Automation Anywhere is competitive... Pega is somewhat comparable, but Pega also requires a lot more infrastructure and a lot more experience to get up and running.""Automation Anywhere is costlier than the general competition. That is aligned with the share of the market it has.""They're very flexible around pricing and licensing.""They give us a good deal on the licensing because we bundle and customize things. If you ask to get a bulk business deal, you will receive more benefit. If you take other products from the suite, like IQ Bot, you can also receive a deal on the licensing.""We just did a round of price comparison on a global scale and found it's so hard to compare the license prices. But, Automation Anywhere, in general, is on the same price level as the other vendors, a bit lower in some cases.""If you look at the capital expenditure, Automation Anywhere is number two to UiPath. But if you take a long-term view, on a scalable model of a large number of bots coming out, it slowly goes on to become the costliest tool. There is something they can do about that. The capital expenditure goes out right at the point of buying the tool. For Automation Anywhere, I would need to spend $20,000. UiPath can give me something for $6,000, while Blue Prism will come in at $300,000.""It's cheaper than other similar solutions."

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"We really don't bear the costs. The cost is borne by the customer. It runs into about $100,000 per year per customer for Blue Prism. We normally budget around $30,000 for the first year for the hardware, setup, and people cost.""Other than your infrastructure, in terms of servers that you have to set up, I don't think that there are any costs in addition to the standard licensing fees.""Compared to other tools on the market, it is one of the most expensive.""The pricing is really good for an enterprise-level solution. It's quite scalable and it's quite comparable with the market.""Our licensing fees are approximately $5,000 USD per year.""The licensing fees are low compared to other tools.""Blue Prism is less expensive than some of the other RPA solutions.""We have a three-year contract that is paid on a yearly basis."

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Questions from the Community
Top Answer: It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very… more »
Top Answer: From my experience using AA tool, it depends on the applications that you want to automate, because there some… more »
Top Answer: It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Top Answer: Automation Anywhere provides below features better than Blue prism: 1. End-to-End Solutions,--------------- (IQ Bot… more »
Top Answer: I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and… more »
Top Answer: Sunita, what do you think of the answers here… more »
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Popular Comparisons
Compared 37% of the time.
Compared 31% of the time.
Also Known As
Automation Anywhere, Testing Anywhere, Automation Anywhere EnterpriseIBM RPA
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Automation Anywhere
Blue Prism
IBM
Overview

Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with software bots that perform repetitive and manual tasks, resulting in dramatic productivity gains and business resiliency with less than one-year payback, on average. The company offers the industry’s leading web-based and cloud-native intelligent automation platform combining RPA, artificial intelligence, machine learning and analytics right out of the box, to help organizations rapidly start and scale their process automation journey. Its Bot Store is the world's first and largest marketplace with more than 1,000 pre-built, intelligent automation solutions. With a global network of 2,000 partners, Automation Anywhere has deployed over 2.4 million bots to support some of the world’s largest enterprises across all industries. For additional information, visit www.automationanywhere.com.

In this digital era where start-ups are constantly disrupting markets, only the most agile and innovative enterprises survive and thrive. At Blue Prism, we pioneered Robotic Process Automation (RPA), emerging as the trusted and secure intelligent automation choice for the Fortune 500 and public-sector market. Now we bring you connected-RPA supported by the Digital Exchange (DX) app store—marrying internal entrepreneurship with the power of crowdsourced innovation.

More than 1,000 major enterprise customers leverage Blue Prism's Digital Workforce, empowering their people to automate billions of transactions while returning hundreds of millions of hours of work back to the business. Visit www.blueprism.com.

IBM Robotic Process Automation with Automation Anywhere enables you to automate the highly repetitive tasks normally performed by humans with robotic process automation (RPA) so you can boost employee productivity and allow employees to focus on higher-value knowledge work. The RPA solution from IBM includes market-leading RPA technology from Automation Anywhere, Inc. that is pre-integrated with IBM Business Process Manager Express, which allows organizations to orchestrate and manage multiple RPA bots, and better handle business process exceptions.

Offer
Learn more about Automation Anywhere (AA)
Learn more about Blue Prism
Learn more about IBM Robotic Process Automation (RPA)
Sample Customers
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest DiagnosticsCoca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land RoverThe Hanover Insurance Group
Top Industries
REVIEWERS
Computer Software Company26%
Financial Services Firm25%
Manufacturing Company12%
Pharma/Biotech Company7%
VISITORS READING REVIEWS
Computer Software Company37%
Comms Service Provider14%
Financial Services Firm7%
University4%
REVIEWERS
Recruiting/Hr Firm17%
Financial Services Firm17%
Comms Service Provider11%
Pharma/Biotech Company11%
VISITORS READING REVIEWS
Computer Software Company38%
Comms Service Provider14%
Financial Services Firm7%
Manufacturing Company5%
VISITORS READING REVIEWS
Computer Software Company47%
Comms Service Provider15%
Financial Services Firm9%
Manufacturing Company7%
Company Size
REVIEWERS
Small Business12%
Midsize Enterprise8%
Large Enterprise80%
VISITORS READING REVIEWS
Small Business9%
Midsize Enterprise15%
Large Enterprise76%
REVIEWERS
Small Business16%
Midsize Enterprise6%
Large Enterprise77%
VISITORS READING REVIEWS
Small Business5%
Midsize Enterprise9%
Large Enterprise86%
REVIEWERS
Midsize Enterprise13%
Large Enterprise88%
Find out what your peers are saying about Blue Prism vs. IBM Robotic Process Automation (RPA) and other solutions. Updated: November 2020.
447,654 professionals have used our research since 2012.
Blue Prism is ranked 3rd in Robotic Process Automation (RPA) with 22 reviews while IBM Robotic Process Automation (RPA) is ranked 16th in Robotic Process Automation (RPA) with 3 reviews. Blue Prism is rated 8.0, while IBM Robotic Process Automation (RPA) is rated 8.0. The top reviewer of Blue Prism writes "Helps us with quality-control, compliance, error-avoidance, and time-savings". On the other hand, the top reviewer of IBM Robotic Process Automation (RPA) writes "Provides ease of use when you perform a task". Blue Prism is most compared with UiPath, Microsoft Power Automate, Pega Robotic Process Automation, EdgeVerve AssistEdge RPA and Redwood Finance Automation, whereas IBM Robotic Process Automation (RPA) is most compared with UiPath, WinAutomation by Softomotive, Kryon RPA, Syntel SyntBots and WorkFusion. See our Blue Prism vs. IBM Robotic Process Automation (RPA) report.

See our list of best Robotic Process Automation (RPA) vendors.

We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.