We performed a comparison between Blue Prism and INTELLIBOT based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the exception handling and embedded control room."
"I like the solution’s simplicity in process and objects. The solution has very clear guidelines and demarcation on processes and objects which is not present in other tools. The tool’s architecture is also very simple and clear. The product’s licensing model is also very simple. Other tools do not have such a simple licensing model."
"The most valuable feature is that people with zero coding knowledge can use Blue Prism very well."
"The ease of use is really good because a lot of business people, who have some idea about logic and who can think in logic, can configure things, because there is no coding."
"Blue Prism is a mature, stable product with lots of built-in features."
"We have integrated the product with our centralized infra-monitoring tool, which gives us real-time insights into BOT health and also the health of the underlying resources."
"One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms."
"I like the error handling, it's very good."
"It is a stable product. We have been using it for 15 months now, and there have been no issues."
"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."
"The replay of the automation is an awesome feature."
"There's a helpful community available through the portal."
"This solution is easy to use and requires little coding knowledge."
"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."
"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."
"Blue Prism features two layers of documentation. If we could make it in one layer, then it would be easy to develop, and it would take less time for developers to complete the task."
"The solution can be improved by switching off data DB and including a report section."
"The solution can improve by having a free license for evaluation purposes."
"We would like to see some desktop automation, although we have been told that the product is not going to be taken in that direction."
"Emerging technologies adoption is a challenge for every organization, especially the products which address productivity/automation."
"I have been speaking directly with Blue Prism's engagement manager about making the solution more web-based. It's not quite there yet. Currently, the latest version is still under the beta version, so, as a customer, we don't have access to it. They are making it much more web-based, but for now, everything you have to log into requires an enterprise server — It's still more client-based than web-based."
"We had a lot of challenges managing authentication and reusing or using external authentication providers."
"There are a lot of things coming up, such as Discovery Bot and Process Discovery. A lot of other aspects are also maturing. We have definitely started using it for our clients, and it is maturing as a solution, but it is all about how you integrate the enterprise with all the automation projects, such as your chatbot, Conversational AI, and robotics. How they are integrated and talk to each other creates a very good business case with all three aspects. The next level should be about integrating it with other automation tools as well. It can have integration with other tools or automation projects, such as your chatbot, Conversational AI, and robotics."
"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."
"Has limited functionality and uses extensive resources."
"I would like to see the cognitive marketing platform improved."
"The trigger actions need to be more robust."
"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."
"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."
"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 84 reviews while INTELLIBOT is ranked 17th in Robotic Process Automation (RPA) with 7 reviews. Blue Prism is rated 7.8, while INTELLIBOT is rated 7.0. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of INTELLIBOT writes "Great studio, offers easy access for clients, and has a helpful community for troubleshooting". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and Tungsten RPA, whereas INTELLIBOT is most compared with UiPath. See our Blue Prism vs. INTELLIBOT report.
See our list of best Robotic Process Automation (RPA) vendors.
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