We performed a comparison between Blue Prism and Kryon RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the ability to do surface automation, allowing interaction with legacy systems where terminal emulation is still in use."
"With Blue Prism, you automate the back-end processes. Blue Prism is more like service-side automation. It is not off-circuit automation. It is more like attended automation."
"The most valuable feature is the work queue. This helps the user to create a workflow, and it is a very powerful tool for generating management reports."
"We find the stability and the ease of reusing code design valuable."
"Being able to create an object and use it for multiple processes has been very useful for us."
"The use cases range from document ingestion, process enablement, and data management, including financial records cleanup."
"The automation on offer is great."
"I find Blue Prism's debugging functionality to be quite useful."
"The full-service automation aspects and the process discovery are the most valuable features of Kryon RPA."
"It has been helpful in reducing the manpower and error rate since we are able to run tasks 24/7 without interruptions. As humans definitely take breaks and there may be absenteeism that is unexpected, the solution provides continuous work. Humans tend to make errors once in a while, but the solution has almost zero percent errors."
"The number of commands it gives us to edit and modify is really good. It also captures screen activities and plays them back."
"We took a very complex business area, and every activity in it which can be done automatically is being replaced by the robot instead of people working on it."
"We have been using Kryon Process Discovery for about a year now. With our initial tests and monitoring just a couple people, we were able to identify 79 possible use cases within a one-month period."
"We are able to cope with our clients's demands. No matter how much volume they throw at us, we are able to get it done quickly."
"The friendliness of the software is good because people without any technical background can start off on it. This solution makes it easy for us to use it, as there is no learning curve. With no learning curve, the development time turnaround decreases."
"What I like most about Kryon RPA is the user experience. I also find the layout and design of the solution better for programming compared to other RPA solutions."
"Developing is more time consuming than with other products."
"They can add a reporting feature."
"We had a lot of challenges managing authentication and reusing or using external authentication providers."
"The domain in regards to cognitive abilities and the use of processing activity needs improvement. They have added this capability, but that's not really big in the public. It is more also available for gold partners. So they should improve the user activity for the public or even the regular customer."
"Blue Prism is a little behind Automation Anywhere in the topics related to maintenance and report building."
"Its pricing is sometimes higher. Its price can be better. Its presale support should be increased. Currently, its presale support is very less. System integrators generally position Blue Prism in front of customers. Though they have an ecosystem, they don't have people who can train for the partner ecosystem. They have to increase the presales consultants for partners. In addition, their L1 and L2 support can also be improved."
"The tool needs to work on its security aspect since there is a lot of regulatory compliance for enterprises like the GDPR. The product needs to improve the data login policy as well. They also need to come up with a mechanism where every change and upgrade happens within the element of the target application. Our partner struggles to keep up with the cybersecurity guidelines of my company."
"There are a lot of things coming up, such as Discovery Bot and Process Discovery. A lot of other aspects are also maturing. We have definitely started using it for our clients, and it is maturing as a solution, but it is all about how you integrate the enterprise with all the automation projects, such as your chatbot, Conversational AI, and robotics. How they are integrated and talk to each other creates a very good business case with all three aspects. The next level should be about integrating it with other automation tools as well. It can have integration with other tools or automation projects, such as your chatbot, Conversational AI, and robotics."
"Often, it's difficult to loop through a large data set unless the bot has access to the Excel file with specific settings and shortcodes."
"It could be more reliable in spying HTML."
"Kryon RPA need to enhance the robustness of our multi-board architecture to ensure the availability of bots on multiple machines."
"Extracting meaningful data requires significant effort. You need a dedicated business analyst who can understand the output."
"I would like to see a better OCR solution. That's the main thing: identifying unstructured data, like all paper documents and data from pictures."
"There are limitations on integrations with other platforms like ServiceNow. There are some issues integrating. It's not a really an open system. The product, its design, etc., is really good, but they have to look at the openness, how to integrate with other products which are available in the market, as well as with our own solutions. You can do integration but it is not so easy."
"What needs improvement in Kryon RPA is the support. Sometimes, the solution has problems, so I contacted support, but I didn't receive immediate help from the team. You have to wait a while before the problem gets solved. This happens a few times in terms of getting cases solved. It would also be better if Kryon RPA had a cloud version because currently, from what I know, it only has an on-premise version, though I could be wrong about that. There isn't any additional feature I'd like added to Kryon RPA because it's a good service, but the support is very, very bad, so that area could be improved."
"Another major drawback is OCR. We are not able to read scanned documents correctly in a reliable way. There is always some margin of error. Some of the processes require us to read scanned documents, and you need to ensure that it is 100 percent accurate. Without that level of assurance, you can't automate such tasks."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 84 reviews while Kryon RPA is ranked 13th in Robotic Process Automation (RPA) with 26 reviews. Blue Prism is rated 7.8, while Kryon RPA is rated 8.4. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and AutomationEdge, whereas Kryon RPA is most compared with UiPath, Microsoft Power Automate, Nintex RPA, Automation Anywhere (AA) and Jiffy.ai Automate. See our Blue Prism vs. Kryon RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
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