We performed a comparison between Blue Prism and SAP Intelligent RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the solution’s simplicity in process and objects. The solution has very clear guidelines and demarcation on processes and objects which is not present in other tools. The tool’s architecture is also very simple and clear. The product’s licensing model is also very simple. Other tools do not have such a simple licensing model."
"Mostly we use the Design Studio to develop the automation. It's great. We put them into deployment and have the automated process running. It's essentially the Design Studio for Blue Prism and the entire methodology of delivery that is the most useful or valuable to us."
"Stability-wise, I haven't heard any complaints from our clients."
"The credential manager and logs are most valuable. We are using Blue Prism for complex processes because it is easier to troubleshoot in Blue Prism, and the logs are very accurate. It provides the ability to create smaller tasks, which makes it easier to troubleshoot."
"RPA processes are helpful when we need interaction with different applications and close the technical gaps between them. In one of the use cases that we evaluated, there was a single Excel template from a vendor. The Excel file has 7,000 objects, and it included information about the part numbers, prices, and some of the details about each object of the aircraft. This file had to be input to SAP, so a human had to enter these 7,000 objects one by one, which is a pretty mechanical and uninteresting task. The RPA bot was easily able to import this file. Without RPA, this import had to be done by a person who had to do the same task 7,000 times just to import one contract."
"There are simple things you can put in place that help you understand workflow and how implementation acts."
"We have integrated the product with our centralized infra-monitoring tool, which gives us real-time insights into BOT health and also the health of the underlying resources."
"The multi-bot architecture is very flexible."
"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."
"The initial setup of SAP Contextor is easy."
"Scalability is fine. It is pretty nice."
"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."
"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."
"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."
"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."
"I would like to see machine learning functionality integrated with the automation."
"Blue Prism can improve on the ease of use of its graphic user interface(GUI)."
"Lotus Notes automation should be easier to understand."
"I would like to see wider integration with other products."
"Its image recognition or the OCR part should be improved. The quality has improved in the latest version, but some of the handwritten documents are not that accurate. Its interaction with the Citrix environment should also be improved. Their technical support should also be improved."
"We would like to see some desktop automation, although we have been told that the product is not going to be taken in that direction."
"Blue Prism could be compatible with Oracle's suite of ERPs. We have seen some issues related to this. They could do much better with their intelligent document processing solution. They're pretty behind and don't have attended bots."
"Blue Prism has been a little bit slow when it comes to the commitments on their roadmap. They had some delays last year, so I hope they make it up this year... For example, they were launching a Decipher tool. It was delayed by more than a year. It has still not launched."
"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."
"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."
"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."
"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."
"I found that the SAP scripting of a program is easier than SAP Contextor."
"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."
"SAP Contextor could improve by automating some processes."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 84 reviews while SAP Intelligent RPA is ranked 18th in Robotic Process Automation (RPA) with 7 reviews. Blue Prism is rated 7.8, while SAP Intelligent RPA is rated 7.2. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of SAP Intelligent RPA writes "Enhanced streamlining and optimization of the business processes with reduced operational costs, improved data accuracy, and increased overall productivity". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and Tungsten RPA, whereas SAP Intelligent RPA is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate and Blue Prism Cloud. See our Blue Prism vs. SAP Intelligent RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
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