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Most Helpful Review
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Find out what your peers are saying about UiPath, Automation Anywhere, Blue Prism and others in Robotic Process Automation (RPA). Updated: August 2020.
431,468 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Automation Anywhere has surely helped our organization to shape its Digital Journey - It was our first RPA tool which helped us to perform basic automation which created Point solutions but has added tremendous value at the early stage. We were able to scale-up fast using Automation Anywhere due to its user-friendly AI and later on IQ Bots provided the required edge to handle the unstructured data.I implemented AA in different environments, the AA installation is the smoothest compared to other RPA software installs.The universal recorder is a kind of hybrid recorder that enables the user to record the data across devices.Movement on cloud architecture according to me provided by AA2019, will be most beneficial as it will be easy to use and will provide flexibility.AA has improved our digital strategy extensively and provided the required leverage to place ourselves above other peers in the O&G Industry. We were able to develop quick digital solutions by demonstrating the ROI and gain momentum by aligning the desired resources & budget from leadership.The advantage of Automation Anywhere is that you don't necessarily have to come from a programming background.We have improved on IQ Bot collectively with the normal Taskbot that we use. How it got started was that we have a lot of scanned documents to input for our solution. So, I used to get a lot of scanned documents, and extracting or reading the data from those has always been a pain area. We always used to bring a manual person in to do it. Once a manual person did that activity, it was brought into Excel where I could run the bot. With the entry of IQ Bot, it now takes care of my scanned documents, which means IQ Bot does the OCR extraction and gives my data to the Automation Anywhere Taskbot. This means no manual intervention and end-to-end bot processing, along with a happy customer at the end of the day. We provide these services to multiple clients, so we have been doing this for all of our clients.Scalability is one of the best things about most of the RPA bots. Once you create one, scalability is just about multiplying them.

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Blue Prism takes good security measures and is user friendly.It's quite easy to use and easy to understand the process studio.The web-based designer is very user-friendly and easy to use.We started with a very small team and small projects. As the project started getting success with Blue Prism we have a large number of teams now just for automating all the business procedures. Larger time was saved after automating the processes.The most valuable feature is that people with zero coding knowledge can use Blue Prism very well.It is not just for coders, as you can have a diagrammatic representation of the process.The ease of use is really good because a lot of business people, who have some idea about logic and who can think in logic, can configure things, because there is no coding.With Blue Prism, you automate the back-end processes. Blue Prism is more like service-side automation. It is not off-circuit automation. It is more like attended automation.

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I like that it's user-friendly and easy for beginners to understand. It's not complex.

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Cons
Automation Anywhere can be improved in certain areas specified in the cognitive zone where the information needs better OCR Engine + Machine Learning capabilities. Also, they can improve on the System Identified region function of the IQ Bot - Our team faced a tough time in handling that as we were not able to assign variable to System Identified Region as the IQ Bot tool wasn't allowing it.Bringing a DevOps model for bot implementation integrated through private bot store might be a good idea to improve the tool.SMTP mail features should come with migration options. All kind of VB scripts and Java scripts which we built using exiting version should support in this version.[They] should add more Analytics and Intelligence related capabilities.Additional features should involve the Cognitive Section where we need more Advance solutions involving ML & AI.Because we are very new to our process, so we're still sort of working through it.I would like a couple more features where I can talk and the line comes up automatically. I can just put on a mic, like in "Ok Google". With "Ok Google", I can tell it to please open an Excel spreadsheet with the header read. If this is there, then I don't even need to sit on a computer, I can just dictate my commands and it will automatically come up.Some things that I do not see as of today are interactive chat or video interface. These are things that I will look for in future. I saw something like picture recognition, but something like a video or voice recognition is something that I'm looking for in the Automation Anywhere platform as an end user and even as a reseller.

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The domain in regards to cognitive abilities and the use of processing activity needs improvement. They have added this capability, but that's not really big in the public. It is more also available for gold partners. So they should improve the user activity for the public or even the regular customer.I don't like that it is so limited, anything that you do feels limited in your capabilities.I would like to see machine learning functionality integrated with the automation.They improve more in OCR, to read text more correctly, currently can say OCR in blue prism only works for less cases and is only effective 50%. so mostly OCR's of Blue prism is very less used and other API's or tools are integrated with Blue prism for OCR techniques.If this solution had a framework for exception handling then it would be very helpful.The assisted automation functionality needs improvement.Blue Prism has been a little bit slow when it comes to the commitments on their roadmap. They had some delays last year, so I hope they make it up this year... For example, they were launching a Decipher tool. It was delayed by more than a year. It has still not launched.They cannot do assisted automation. That is a drawback because that technology is very old now.

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The setup is complicated, it should be simplified.

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Pricing and Cost Advice
Costs savings have been seen by employing bots for multiple shifts instead of people.If we talk about the automation RPA. it definitely has worked very well for us. I'm talking about giving good savings, about more than 180 FTE savings, after implementing more than 200 plus bots. It has worked well. As an organization, it has supported us very well, and also for our customers.It saves on the quality of work, because the quality can be bad when somebody's doing it. If a bot does the work, it's faster and comes with good quality. These are two important things along with the cost saving in the long run. That's where the value is.We have seen ROI on one of the process, but not on the other processes yet.The licensing cost is approximately $4,000 USD, which is a seed license.The certifications are free of cost.There are a lot of savings in terms of effort and time as well as costs. Automation Anywhere automates a lot of processes. It allows an organization to save the efforts of a lot people. It saves a lot of time because people can't work a whole day (24/7), but Automation Anywhere bots can.We are interested in saving manual engineer man-hours. So far, we have saved $100,000.

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We have a three-year contract that is paid on a yearly basis.Blue Prism is less expensive than some of the other RPA solutions.The licensing fees are low compared to other tools.Our licensing fees are approximately $5,000 USD per year.The pricing is really good for an enterprise-level solution. It's quite scalable and it's quite comparable with the market.Compared to other tools on the market, it is one of the most expensive.Other than your infrastructure, in terms of servers that you have to set up, I don't think that there are any costs in addition to the standard licensing fees.We really don't bear the costs. The cost is borne by the customer. It runs into about $100,000 per year per customer for Blue Prism. We normally budget around $30,000 for the first year for the hardware, setup, and people cost.

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Automation Anywhere
Blue Prism
Tricentis
Overview

Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with software bots – digital workers that perform repetitive and manual tasks, resulting in dramatic productivity gains, improved customer experience and more engaged employees. The company offers the world’s only web-based and cloud-native intelligent automation platform combining RPA, artificial intelligence, machine learning, and analytics right out of the box, to help organizations rapidly start and scale their process automation journey. With offices in more than 40 countries and a global network of 1,200 partners, Automation Anywhere has deployed over 1.7 million bots to support some of the world’s largest enterprises across all industries. For additional information, visit www.automationanywhere.com

In this digital era where start-ups are constantly disrupting markets, only the most agile and innovative enterprises survive and thrive. At Blue Prism, we pioneered Robotic Process Automation (RPA), emerging as the trusted and secure intelligent automation choice for the Fortune 500 and public-sector market. Now we bring you connected-RPA supported by the Digital Exchange (DX) app store—marrying internal entrepreneurship with the power of crowdsourced innovation.

More than 1,000 major enterprise customers leverage Blue Prism's Digital Workforce, empowering their people to automate billions of transactions while returning hundreds of millions of hours of work back to the business. Visit www.blueprism.com.

Tricentis RPA empowers business leaders to rapidly optimize their business processes and enhance the customer experience with the market’s leading automation platform. It offers resilient automation and faster time to business value, yet is simple enough for your business users to use without assistance from IT. Unlike traditional RPA tools, Tricentis RPA is faster to implement, nearly maintenance free, and easier to scale. Model-Based Automation gives business professionals the power to quickly design and implement sophisticated, resilient bots that can adapt to change in minutes rather than days.

Offer
Learn more about Automation Anywhere (AA)
Learn more about Blue Prism
Learn more about Tricentis RPA [EOL]
Sample Customers
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest DiagnosticsCoca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
Information Not Available
Top Industries
REVIEWERS
Financial Services Firm27%
Manufacturing Company14%
Computer Software Company13%
Pharma/Biotech Company9%
VISITORS READING REVIEWS
Computer Software Company43%
Comms Service Provider11%
Financial Services Firm6%
Media Company5%
REVIEWERS
Financial Services Firm20%
Recruiting/Hr Firm20%
Comms Service Provider13%
Energy/Utilities Company13%
VISITORS READING REVIEWS
Computer Software Company43%
Comms Service Provider10%
Financial Services Firm6%
Manufacturing Company6%
No Data Available
Company Size
REVIEWERS
Small Business9%
Midsize Enterprise10%
Large Enterprise81%
VISITORS READING REVIEWS
Small Business9%
Midsize Enterprise17%
Large Enterprise74%
REVIEWERS
Small Business19%
Midsize Enterprise4%
Large Enterprise78%
VISITORS READING REVIEWS
Small Business5%
Midsize Enterprise8%
Large Enterprise86%
No Data Available
Find out what your peers are saying about UiPath, Automation Anywhere, Blue Prism and others in Robotic Process Automation (RPA). Updated: August 2020.
431,468 professionals have used our research since 2012.
Blue Prism is ranked 3rd in Robotic Process Automation (RPA) with 18 reviews while Tricentis RPA [EOL] is ranked unranked in Robotic Process Automation (RPA) with 1 review. Blue Prism is rated 7.8, while Tricentis RPA [EOL] is rated 8.0. The top reviewer of Blue Prism writes "Helps us with quality-control, compliance, error-avoidance, and time-savings". On the other hand, the top reviewer of Tricentis RPA [EOL] writes "Is user-friendly and easy for beginners to understand". Blue Prism is most compared with UiPath, Microsoft Power Automate, Pega Robotic Process Automation, Kofax RPA and EdgeVerve AssistEdge RPA, whereas Tricentis RPA [EOL] is most compared with UiPath and Micro Focus Robotic Process Automation.

See our list of best Robotic Process Automation (RPA) vendors.

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