Most Helpful Review
We have direct access to read and write data in our applications, but the security and integration need improvement
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
In my case in particular, I come from a business background, not an IT background. So, it sort of speaks for itself that I was able to pickup its functionality and how it works. In the space of two years time, I've gone from a junior developer to a senior specialist. So, it really speaks for itself in terms of being user-friendly.
The ability for it to be able to be scaled rapidly. For us, it has certainly provided a range of flexibility that we hadn't appreciated before we started. This means that in times of high demand for processes to be completed, we're able to quickly scale up on demand. That gives us that additional flexibility without the need to potentially consider contingent labor increases. So, it's sort of a head count avoidance increase. So, that's proved very useful for us.
This solution saves time when completing our pharmaceutical processes, which allows things to progress faster to the FDA.
A user can easily adopt this technology and utilize it, when compared to the other available resources in the market.
IQ Bots are extremely powerful. We are using them increasingly more where we're about to look through a lot unstructured sources, like PDF documents, scanned images, contracts, etc. We are able to take the data out, then use that toward processing structured data and creating insights for our clients.
We are able to sell it very easily compared to its competitors. Another piece is the stability part. The third piece is something which is the customer experience: The ease to work with it. The Automation Anywhere, as a partner, is very easy to work with. They are there when you need them, whether you are in the initial journey of automation, you are figuring out what is the right opportunity, or whether you are in the journey of deploying the bot or support. They are there with you at each of those stages.
We use IQ Bot for invoice processing. It can be any type of document. It could be a PDF or any sort of document. It will convert those PDFs into CSV files, which is a structured format. It takes it from an unstructured to structured format. That is why we use IQ Bot.
It has helped us to save a lot of FTEs for our solutions that we have provided to our companies. Suppose a job which was done by a group of eight to nine people on a daily basis for 24 hours was taking a lot of time, so we created a bot with Automation Anywhere. It was done with a bot working 24/7. It reduced the numbers of guys required to do that process.
The most valuable feature is the ability to do surface automation, allowing interaction with legacy systems where terminal emulation is still in use.
This solution has increased the speed, accuracy, and happiness of staff involved in the activities for which RPA has been deployed.
The most valuable improvement in utilizing process automation is the cost savings, but we have also had cases where the customer experience is enhanced.
The most valuable feature is the design studio and its ease of use.
It offers assessments by way of a robotics or automation readiness assessment tool, which was quite helpful.
With Blue Prism, you automate the back-end processes. Blue Prism is more like service-side automation. It is not off-circuit automation. It is more like attended automation.
The way you design the flow and configure the activities for the bot is very useful if you are working with any of the BPM or local platforms.
If there is a task that Blue Prism cannot do out of the box, Blue Prism provides me the facility of designing one and integrating it into the application. This process is called Visual Basic Objects.
Ease of deployment means that business benefits can be developed quickly and easily.
This solution has improved business by facilitating increased speed and accuracy.
It is easy to manage the robotics environment with Orchestrator, including scheduling and reporting.
This solution has increased productivity in our organization.
The OCR feature is very handy to extract structured and semi-structured data from documents.
There is no coding at all required to implement a complex business process. If you have some programming background, it will help you. However, if you are a business user, you can still develop simple processes.
The automated recording helps quite a bit. You record a complete business process along with human interactions to the desktop or web application. You can easily manipulate them. Once you are done, you have a complete recording of the interactions, which you can use to tweak your requirements.
The UiPath Orchestrator is one source to easily manage all bots.
I think it is a little bit of an ongoing struggle, because we don't deal with the infrastructure. We have a separate infrastructure team that sorts all that out. So, sometimes there are communication issues just trying to get our internal IT team onboard to run through the installs and that sort of thing. But, definitely with the new cloud version coming onboard, we'll be looking toward going to that. Hopefully it'll resolve some of that friction that comes about through the install process and complexity.
One area where I think there's an opportunity to do things a lot better is in the analytics function. They do have a concept or product called Bot Insights. It hasn't worked for us. It isn't as plug and play as we were led to believe, which is unfortunate. I can absolutely understand the value, and the demonstrations that I've seen of Bot Insights are sensational. But, we just haven't been able to make it work. We've invested a lot of time and effort trying to make it work to no avail.
Automation Anywhere says that you can use this tool for any type of application, but there are some for which it is not compatible.
For future prospects, this tool should 80 percent deal with neural networks, deep learning, and artificial intelligence and that has to be integrated a lot. As these are future skills, these integrations will help us take the tool to take to the next level.
They have done a fairly good job on the RPA space, but more and more, the whole cognitive AI space and machine learning are where I see the industry actually going. I'm sure Automation Anywhere is also focused on that topic, but we would like to see more coming down the pipe, as early as possible.
In the last two years, with the help of IQ Bot, and what I learned today about this Attended Automation 2.0, I think they are addressing vital key challenges that we have faced so far.
The Excel command has some limitations that they are working on.
Now, it is a big complex to download the product and install it, then again to install the patches. So, it takes a lot of time to download it.
I would like to see the vendor improve the efficiency of Blue Prism interaction with applications.
We would like to see intelligent process automation that integrates RPA and machine learning.
We would like to see some desktop automation, although we have been told that the product is not going to be taken in that direction.
A feature that I would like to see in the next release is the ability to easily call on the robots to fulfill part of the process, and be run by the users in the business, where the robot can simply be activated rather than running mass processes from a control room.
This solution is lacking attended automation, which is the worst thing about this solution.
They cannot do assisted automation. That is a drawback because that technology is very old now.
I would like to see wider integration with other products.
I believe that there could be more community support, or there could be more support for developers like us from Blue Prism. Blue Prism provides a lot of documentation, but there is a lack of support.
Additional help with ROM and approach would be an improvement.
Templates had to be created for different formats.
Optical character recognition for hand written documents could be improved.
Better alignment of workflows for development is needed.
Extending the UiPath studio in terms of UI and functionality would improve this solution.
Tech support takes time replying to queries. It should be improved.
You can't write small snippets of code. If you want to do a single code snippet, this is not available by default.
I would like to see all a full-featured version for mobile devices.
Pricing and Cost Advice
The licensing cost is approximately $4,000 USD, which is a seed license.
The certifications are free of cost.
There are a lot of savings in terms of effort and time as well as costs. Automation Anywhere automates a lot of processes. It allows an organization to save the efforts of a lot people. It saves a lot of time because people can't work a whole day (24/7), but Automation Anywhere bots can.
We are interested in saving manual engineer man-hours. So far, we have saved $100,000.
Our company is investing a lot of money in Automation Anywhere. They have saved money wherever humans are working. They invest a lot of money in FTEs and other logistics, so the money saving is very pretty good with Automation Anywhere. While I don't know the exact figure, the tool is saving us millions of dollars as well as saving about 40,000 hours in the last year.
As far as costs, it depends on your use. We started with a basic department pack, which is over 10K. The additional costs depend on the scale of the engagement and how it pans out. We customize to our needs on the go.
The major reason that we selected Automation Anywhere was the licensing model.
IQ Bots are very costly. It's not a sustainable bot for us as of now. We will look for better, alternate options for that.
Compared to other tools on the market, it is one of the most expensive.
Other than your infrastructure, in terms of servers that you have to set up, I don't think that there are any costs in addition to the standard licensing fees.
We really don't bear the costs. The cost is borne by the customer. It runs into about $100,000 per year per customer for Blue Prism. We normally budget around $30,000 for the first year for the hardware, setup, and people cost.
Blue Prism is pretty steep compared to the others, much more than Automation Anywhere.
This solution has a very competitive and flexible pricing scheme that depends on the process complexity.
Licensing should be reduced and price should be cut down a bit.
This solution is priced less compared with other products.
Given how cheap it is to initially buy the product, the licensing methodology that they have in terms of renewing every year is appropriate. Later on, if they start charging more early on, for deployment, buying the license, and deploying it initially, then having a lower maintenance fee might be more appropriate. Now, with the scale they are at, it is an appropriate way to do the licensing.
There is some initial sticker shock from a lot of people regarding cost, until you show them what the actual benefit is. Initially, people are just going, "Why?" So, the retort for that is, "Look how much you will save, time, and budget-wise with one bot. If one bot costs X, this is how much it will save you over one year. This alleviates the "Oh my gosh" face, when it's 1200 dollars for a bot.
It would be nice if you could just buy the product instead of having the annual rate license renewals. It's expensive, but I guess we'll have to see what the ROI truly is.
I would like to have transparency in pricing. We're creating a lot of robotic process automation use cases all over the place. I'm never really clear on what the pricing model is and the skews.
Go download it, install it, and play with it. You can't do this with any of the other platforms.
Answers from the Community
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Also Known As
|Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise|
|Automation Anywhere||Blue Prism||UiPath|
Automation Anywhere is the world’s largest provider of robotics process automation (RPA) software and the pioneer of the intelligent digital workforce. Over 1600 of the world’s leading enterprises deploy 1,000,000+ bots on the Automation Anywhere platform to automate their business processes in banking, finance, insurance, technology, telco, logistics and other sectors. Automation Anywhere has a global reach with 1600 employees and 500+ global partners that deliver products and services in over 90 countries.
In this digital era where start-ups are constantly disrupting markets, only the most agile and innovative enterprises survive and thrive. At Blue Prism, we pioneered Robotic Process Automation (RPA), emerging as the trusted and secure intelligent automation choice for the Fortune 500 and public-sector market. Now we bring you connected-RPA supported by the Digital Exchange (DX) app store—marrying internal entrepreneurship with the power of crowdsourced innovation.
More than 1,000 major enterprise customers leverage Blue Prism's Digital Workforce, empowering their people to automate billions of transactions while returning hundreds of millions of hours of work back to the business. Visit www.blueprism.com.
Built for both business and IT, UiPath is the leading platform for Enterprise Robotic Process Automation (RPA).
UiPath is recognized worldwide for product leadership and technical excellence. With the largest development team in the industry, we are dedicated to continuously deliver innovation year-round to accelerate your value from automation.
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