Most Helpful Review
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You can easily see where all your problems lie, in a visual way. It's always nice to have a visual representation of things... Seeing things at one glance makes a lot of difference, instead of having to read through the fine print and see where the issues are.
A feature I like about Blue Prism is the Control Room and how easy it is to find exceptions, to find common issues, and to troubleshoot your exceptions. Your Control Room person, without any development skills, can easily pick up what the problem is, with the exceptions, especially when there are a lot of exceptions related to one use case or process.
Access to the SQL database allows for extra capabilities.
Studio plays a good role in UiPath. It helps the individual to straightaway pick, drag, drop the activities, associate them, give the parameters, then start playing with them, and adopting them into their environment.
UiPath Academy RPA training is well put together. It paces well, not too fast nor too slow. You are constantly given new things to experiment with and things to learn which keep you interested, engaged, and moving forward.
I have interacted with the community a whole lot, and if the amount of responses that they give in the community is any indication about how fast they would be with the enterprise technical support, then I can only imagine that it would be top-notch.
The robots work where you can scale additional servers. They just need a place to work and a process to perform, then you can add-on. Ten bots can easily turn into a hundred bots, then those can turn into a thousand bots. From a scalability aspect, it's great.
Anything you can do on a computer with enough effort, you can get the robot to do it.
The initial setup is straightforward. There is a lot of guidance in the configuration and actual setup. It feels like installing Windows. It's simple compared to other solutions which tend to be a bit more complex.
It integrates naturally with environments in most scenarios, which is good from an implementation standpoint.
It is stable when you create the bot in the first instance.
Blue Prism is lagging in terms of artificial intelligence. There is no artificial intelligence in version 4 or 5, which most people are still using as far as I'm aware. To be fair, they do have AI in version 6. Still, it's lagging terribly. Blue Prism is the inventor of the name of the term "RPA," and it's disappointing to see they are sitting around... Cognitive learning, for example, where it can actually follow your movements on the screen, is not there in Blue Prism.
I would like to see bespoke dashboards allow the front-end to display what is required.
When I was trying to set up the Orchestrator, there were slight technical challenges coming up, more towards the firewalls and enterprise. Corporate network security gave us this challenge.
We should receive a list every time transactions are performed, and it would be nice if we wouldn't have to format it every time the robot sent us a spreadsheet.
It's a complex environment with all its moving pieces.
I would like to see more integration with solutions, like SAP, especially because the biggest companies have a lot of SAP implementations going on. If they would have more packages to support native SAP activities or perform connectivity to some of those SAP clients in transaction codes, it would be awesome.
UiPath has to run on some infrastructure, and that infrastructure and security is not scalable yet.
The stability is not that good yet for whatever reasons. We have a lot of safety critical things that have to be 99.999% availability, so we're struggling a little bit.
The customer support is not that good. You have to send a ticket, and there is no one to call and talk to. When you are talking about operations, it has to be live. Otherwise, you lose money. I would change this a little bit. I think there's an opportunity to improve.
We would like to know the prerequisites when installing bots.
Pricing and Cost Advice
Blue Prism is pretty steep compared to the others, much more than Automation Anywhere.
UiPath and RPA, as a technology, will not deliver a big return on investment.
They give it away in the community edition for free, so I use it at home.
Traditionally, Automation Anywhere and Blue Prism are the biggest things competing against UiPath. Those are usually what most of the clients lean towards, if they see a cheaper licensing option. Clients choose UiPath because it's easier to deploy and learn within their teams.
We saw ROI in 15 days.
There are operational benefits in terms of time savings and user satisfaction of not having to do menial, repetitive tasks.
If you want to do a demo trial, it is a 30 days free.
The community edition is completely free. Then, people say, "There is nothing to lose, let me try it."
The pricing differs on the requirements. If there is a huge purchase, then we get a discount. There is not a fixed pricing of the product.
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|Blue Prism||UiPath||Null Vendor|
At Blue Prism we developed Robotic Process Automation software to provide businesses and organizations like yours with a more agile digital workforce. A digital workforce that could be more cost effective, that could follow rules-based business processes and interact with systems in the same way that everyday users do. We help you to create a Digital Workforce that is secure, consistent, reliable and scalable. And one that frees up your very best people to focus on the tasks at which they excel. How do we do all of this? We have created Software Robots, what we like to call the Digital Workforce.
Built for both business and IT, UiPath is the leading platform for Enterprise Robotic Process Automation (RPA).
UiPath is recognized worldwide for product leadership and technical excellence. With the largest development team in the industry, we are dedicated to continuously deliver innovation year-round to accelerate your value from automation.
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