Blue Prism vs Verint Robotic Process Automation comparison

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Blue Prism Logo
23,997 views|12,103 comparisons
88% willing to recommend
Verint Logo
225 views|136 comparisons
0% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Blue Prism and Verint Robotic Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: April 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Access to the SQL database allows for extra capabilities.""Blue Prism is stable enough.""The solution has cross-application features where it can be setup with SAP, email, or SharePoint.""The ease of development is the most valuable. Standard VBOs are pretty useful there with Excel and different things. Our custom developments for SAP and things like that are pretty easy to set up and quick to get going.""The most valuable improvement in utilizing process automation is the cost savings, but we have also had cases where the customer experience is enhanced.""The most valuable feature is that people with zero coding knowledge can use Blue Prism very well.""One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms.""The most valuable feature is the ability to do surface automation, allowing interaction with legacy systems where terminal emulation is still in use."

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"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."

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Cons
"I would like to see bespoke dashboards allow the front-end to display what is required.""Blue Prism is not very flexible when it comes to integrations.""Technical support is in need of improvement.""We didn't find it much useful for unstructured data. It is not easy to do the automation with Blue Prism if you have unstructured data. It should have better automation processes or connectors for unstructured data such as PDFs or pictures. It has a connector for different applications, such as SAP, but we use a few other applications for which it doesn't have a connector. It should have a more comprehensive dashboard that we can use to see the processes that are running and control the parameters.""Blue Prism could be more scalable.""There are a lot of things coming up, such as Discovery Bot and Process Discovery. A lot of other aspects are also maturing. We have definitely started using it for our clients, and it is maturing as a solution, but it is all about how you integrate the enterprise with all the automation projects, such as your chatbot, Conversational AI, and robotics. How they are integrated and talk to each other creates a very good business case with all three aspects. The next level should be about integrating it with other automation tools as well. It can have integration with other tools or automation projects, such as your chatbot, Conversational AI, and robotics.""The solution is not user-friendly. It has a very high learning curve.""They can add a reporting feature."

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"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."

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Pricing and Cost Advice
  • "Blue Prism is pretty steep compared to the others, much more than Automation Anywhere."
  • "We really don't bear the costs. The cost is borne by the customer. It runs into about $100,000 per year per customer for Blue Prism. We normally budget around $30,000 for the first year for the hardware, setup, and people cost."
  • "Other than your infrastructure, in terms of servers that you have to set up, I don't think that there are any costs in addition to the standard licensing fees."
  • "Compared to other tools on the market, it is one of the most expensive."
  • "The pricing is really good for an enterprise-level solution. It's quite scalable and it's quite comparable with the market."
  • "Our licensing fees are approximately $5,000 USD per year."
  • "The licensing fees are low compared to other tools."
  • "Blue Prism is less expensive than some of the other RPA solutions."
  • More Blue Prism Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Hello Netanya, it depends on your needs and your expertise.  In my humble opinion you can start a big RPA project implementation with Blue Prism which is stable and mature software, in order to serve… more »
    Top Answer:I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and left in 2019 when there were 3K+. I'm a big believer in the product, leadership… more »
    Top Answer:Blue Prism provides both on-premises and cloud versions.
    Top Answer:Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks.
    Top Answer:Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations.
    Top Answer:We primarily work with call center projects. Top management or directors usually don't work with Verint. Supervisors, managers, contact center agents, and back-office workers use these solutions… more »
    Ranking
    Views
    23,997
    Comparisons
    12,103
    Reviews
    19
    Average Words per Review
    508
    Rating
    8.1
    Views
    225
    Comparisons
    136
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Learn More
    Overview

    Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.

    With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.

    “Workforce of the Future”

    Blue Prism’s all-in-one intelligent automation platform consists of:

    • Design Studio with drag-and-drop process automation building, reusable “objects” across your business, and updates to objects and processes saved throughout the process library.
    • Control Room where you can assign processes to digital workers, scale digital worker and task volume ondemand, and gain real-time transparency of process proficiencies.
    • Digital Workforce of autonomous software robots that can learn and mimic business processes like humans and are equipped with six intelligent automation skills:
      1. Knowledge and Insight - The ability to harvest, understand, and deliver insights from multiple disparate data sources.
      2. Visual Perception - The ability to read, understand, and contextualize visual information.
      3. Learning - The ability to derive contextual meaning and adapt to evolving process patterns.
      4. Planning and Sequencing - The ability to optimize workloads and identify opportunities for better outcomes.
      5. Problem-solving - The ability to autonomously solve system, logic, and business problems.
      6. Collaboration - The ability to seamlessly work with both people and systems.

    Reviews from Real Users

    Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. PeerSpot users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.

    With Verint Robotic Process Automation, organizations can automate repetitive and time-consuming processes, allowing employees to focus on more complex and customer-related activities.

    Sample Customers
    Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
    Information Not Available
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company16%
    Manufacturing Company10%
    Energy/Utilities Company10%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company12%
    Manufacturing Company9%
    Government6%
    No Data Available
    Company Size
    REVIEWERS
    Small Business19%
    Midsize Enterprise6%
    Large Enterprise76%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise70%
    No Data Available
    Buyer's Guide
    Robotic Process Automation (RPA)
    April 2024
    Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: April 2024.
    767,847 professionals have used our research since 2012.

    Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 84 reviews while Verint Robotic Process Automation is ranked 40th in Robotic Process Automation (RPA) with 1 review. Blue Prism is rated 7.8, while Verint Robotic Process Automation is rated 0.0. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of Verint Robotic Process Automation writes "It lightens the workload while giving our clients greater visibility into what's being done and how". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and Tungsten RPA, whereas Verint Robotic Process Automation is most compared with UiPath.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.