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380 views|269 comparisons
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22,587 views|20,117 comparisons
Top Review
Find out what your peers are saying about BlueJeans Meetings vs. TeamViewer and other solutions. Updated: September 2021.
534,299 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It is really easy and there are no complicated graphics or icons. It is simple and has an intuitive design. It's user-friendly over anything else I have used.""The quality of both audio and video is good."

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"Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer.""It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect.""The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having.""The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things.""We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple.""With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable.""TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up.""It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."

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Cons
"I haven't had any big challenges. The annotation feature should be improved. So if I need to mark something or point something out, it's there, but it's not that user friendly. Other than that it's fine. In terms of collaboration, I think there could be some improvement.""Screen sharing is available but there is no feature for remote access, to take control of another machine."

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"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment.""If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting.""Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer...""It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people.""A feature that they could add is chat with sound to talk.""Sometimes, the app can be a little cumbersome when accessing certain aspects of the program.""Some of the additional features, like the meeting stuff, is making it too cluttered.""They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."

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Pricing and Cost Advice
Information Not Available
"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer...""It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license.""TeamViewer is $600 or $700 per port per year...""The cost is in the thousands of dollars per year.""We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users).""TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment.""TeamViewer has multiple licensing options.""The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."

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Questions from the Community
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Top Answer: The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my… more »
Top Answer: Its pricing can be improved. It would be nice if it is cheaper. I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers. There is a limitation… more »
Ranking
15th
out of 59 in Virtual Meetings
Views
380
Comparisons
269
Reviews
2
Average Words per Review
294
Rating
8.5
1st
out of 59 in Virtual Meetings
Views
22,587
Comparisons
20,117
Reviews
12
Average Words per Review
1,287
Rating
9.4
Comparisons
Also Known As
BlueJeans Network
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Overview

INSTANTLY CONNECT AND COLLABORATE

The meeting experience users love

Instantly join, host or manage a video, audio or web meeting from a conference room, your desk or a remote location. Then engage in a productive virtual meeting with the power of immersive HD video and Dolby Voice® audio.

Smart Meetings Meeting Hub

Bolster productivity with in-app intelligence to capture the most important discussion points, assign action items, and quickly replay meeting highlights. Manage and prioritize post-meeting follow-through with time-saving solutions to bring projects to completion and establish accountability across the organization.

Powered by Dolby Voice

Enjoy more natural, high definition sound with Dolby Voice, including background noise cancellation in video and audio meetings across multiple devices and locations. Hear the Dolby difference.

Zero download meetings

Join full-featured video meetings right from your favorite browser. With immersive video and spatial audio you’ll be collaborating face-to-face within seconds. Nothing to download or install.

TeamViewer lets you connect to any PC or server around the world within a few seconds. Remote control a partners PC as if you were sitting in front of it. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer's product portfolio.
Offer
Learn more about BlueJeans Meetings
Learn more about TeamViewer
Sample Customers
Criteo, Seattle Children's Hospital, The Wharton School, Wikia, Telit, Epilepsy, NENW, IPENZ, Medanta, Mphasis, Royal Academy of Dance, Wharton, Red Hat, HKS Architects, Forum of the Future, Commonfund
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Top Industries
No Data Available
REVIEWERS
Healthcare Company15%
University9%
Non Profit9%
Energy/Utilities Company9%
VISITORS READING REVIEWS
Comms Service Provider24%
Computer Software Company21%
Government6%
Educational Organization6%
Company Size
No Data Available
REVIEWERS
Small Business44%
Midsize Enterprise30%
Large Enterprise26%
Find out what your peers are saying about BlueJeans Meetings vs. TeamViewer and other solutions. Updated: September 2021.
534,299 professionals have used our research since 2012.

BlueJeans Meetings is ranked 15th in Virtual Meetings with 2 reviews while TeamViewer is ranked 1st in Virtual Meetings with 12 reviews. BlueJeans Meetings is rated 8.6, while TeamViewer is rated 9.4. The top reviewer of BlueJeans Meetings writes "Good audio and video quality, and it is easy to set up". On the other hand, the top reviewer of TeamViewer writes "Allows us to access our devices on somebody else's network under their supervision, allaying security concerns". BlueJeans Meetings is most compared with Zoom and GoToMeeting, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops, Zoom and GoToMyPC. See our BlueJeans Meetings vs. TeamViewer report.

See our list of best Virtual Meetings vendors.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.