BMC TrueSight Orchestration vs CA Process Automation comparison

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597 views|408 comparisons
87% willing to recommend
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354 views|119 comparisons
100% willing to recommend
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Executive Summary

We performed a comparison between BMC TrueSight Orchestration and CA Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation.
To learn more, read our detailed Process Automation Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This solution is scalable.""We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation""The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration.""The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides.""The initial setup is easy. The deployment was done in an hour.""The product has a very good triggering mechanism.""We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand.""The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

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"This tool is used in my organization for automating IT infrastructure related incidents or service requests.""It is easy to debug and troubleshoot."

More CA Process Automation Pros →

Cons
"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some.""The solution is not user-friendly.""BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing.""We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.""BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly.""At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted.""The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem.""The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

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"Make some of the features more open source that way developers can have more flexibility.""It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI).""OCR capability should be added as a feature.""Somehow the product group within CA left the product dry from some regular expression functionality."

More CA Process Automation Cons →

Pricing and Cost Advice
  • "Licensing is per lot, or per agent — one agent is one license."
  • "There is a huge cost saving with BMC TrueSight compared to other solutions."
  • "Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."
  • "Licensing is available in different ways and depends on data being consumed by users and nodes being operated."
  • More BMC TrueSight Orchestration Pricing and Cost Advice →

  • "There are a lot of automation savings from any process which is repeatable."
  • "It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
  • More CA Process Automation Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need… more »
    Top Answer:We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.
    Top Answer:BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.
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    Earn 20 points

    Ranking
    15th
    out of 66 in Process Automation
    Views
    597
    Comparisons
    408
    Reviews
    6
    Average Words per Review
    448
    Rating
    8.3
    29th
    out of 66 in Process Automation
    Views
    354
    Comparisons
    119
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    TrueSight Orchestration, Atrium Orchestrator
    CA IT Process Automation Manager
    Learn More
    Overview

    IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

    • Move from reactive, manual handling of requests to a fully automated system
    • Deliver consistent task and automation workflow results
    • Automate data collection for audit compliance
    • Align with best practices
    • Free up IT resources
    CA Process Automation is designed to speed the delivery of IT services while helping to remove manual errors. By defining, automating and orchestrating processes across organizational silos that use disparate systems, CA Process Automation helps improve productivity while also enforcing standards. With CA Process Automation, you can automate IT processes that span multiple organizations and systems, reduce the time it takes to deliver services and enforce standards and compliance policies across departments. CA Process Automation helps you automate IT processes to reduce operational expenses, increase staff productivity, speed IT service delivery, improve service quality, and enforce compliance policies.
    Sample Customers
    Ameritas, Buckeye Partners, KNAB, Dex Media, News UK
    Unum, HCL Technologies, Logicalis
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company18%
    Manufacturing Company11%
    Government8%
    REVIEWERS
    Healthcare Company43%
    Insurance Company29%
    Government14%
    Financial Services Firm14%
    Company Size
    REVIEWERS
    Small Business22%
    Midsize Enterprise22%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise8%
    Large Enterprise72%
    REVIEWERS
    Small Business17%
    Large Enterprise83%
    Buyer's Guide
    Process Automation
    April 2024
    Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    BMC TrueSight Orchestration is ranked 15th in Process Automation with 9 reviews while CA Process Automation is ranked 29th in Process Automation. BMC TrueSight Orchestration is rated 8.0, while CA Process Automation is rated 8.6. The top reviewer of BMC TrueSight Orchestration writes "An orchestration tool to automate the end-to-end process with a need to improve its user experience". On the other hand, the top reviewer of CA Process Automation writes "Provides the ability to import objects as new versions of existing objects and to make the prior version the current version". BMC TrueSight Orchestration is most compared with Control-M, Red Hat Ansible Automation Platform, ServiceNow Orchestration, Camunda and SaltStack, whereas CA Process Automation is most compared with .

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.