BMC TrueSight Orchestration vs OpenText Operations Orchestration comparison

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Executive Summary

We performed a comparison between BMC TrueSight Orchestration and OpenText Operations Orchestration based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation.
To learn more, read our detailed Process Automation Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This solution is scalable.""We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand.""The initial setup is easy. The deployment was done in an hour.""We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation""The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration.""The product has a very good triggering mechanism.""The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration.""I find the provisioning to be the most valuable."

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"The product is good functionality-wise. I am impressed with the tool's flexibility in customization.""It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options.""It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."

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Cons
"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted.""The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem.""Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable.""The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools.""It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some.""BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing.""The solution is not user-friendly.""BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

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"The price is an area that should be addressed because the price is high.""The tool's UI needs to be improved. It needs to have better administration features in future releases.""There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."

More OpenText Operations Orchestration Cons →

Pricing and Cost Advice
  • "Licensing is per lot, or per agent — one agent is one license."
  • "There is a huge cost saving with BMC TrueSight compared to other solutions."
  • "Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."
  • "Licensing is available in different ways and depends on data being consumed by users and nodes being operated."
  • More BMC TrueSight Orchestration Pricing and Cost Advice →

  • "I do not have experience with the pricing or licensing of the product."
  • "The cost is very high compared to anything else available."
  • More OpenText Operations Orchestration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need… more »
    Top Answer:We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.
    Top Answer:BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.
    Top Answer:The tool's UI needs to be improved. It needs to have better administration features in future releases.
    Top Answer:The product is good functionality-wise. I am impressed with the tool's flexibility in customization.
    Ranking
    15th
    out of 64 in Process Automation
    Views
    611
    Comparisons
    424
    Reviews
    5
    Average Words per Review
    422
    Rating
    8.2
    17th
    out of 64 in Process Automation
    Views
    852
    Comparisons
    645
    Reviews
    1
    Average Words per Review
    186
    Rating
    9.0
    Comparisons
    Also Known As
    TrueSight Orchestration, Atrium Orchestrator
    Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
    Learn More
    Overview

    IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

    • Move from reactive, manual handling of requests to a fully automated system
    • Deliver consistent task and automation workflow results
    • Automate data collection for audit compliance
    • Align with best practices
    • Free up IT resources

    OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

    With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

    Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

    • Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
    • Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
    • Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
    • Expose REST APIs to programmatically invoke orchestration from any external source.
    • Automate difficult interfaces with RPA robots that mimic screen based human actions.
    • Follow business and operational metrics to understand the value and the health of your orchestration environment.
    • Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

    Operations Orchestration offers the following components:

    Sample Customers
    Ameritas, Buckeye Partners, KNAB, Dex Media, News UK
    Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company19%
    Manufacturing Company11%
    Government9%
    REVIEWERS
    Comms Service Provider21%
    Financial Services Firm14%
    Insurance Company7%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Financial Services Firm28%
    Computer Software Company13%
    Manufacturing Company12%
    Government6%
    Company Size
    REVIEWERS
    Small Business22%
    Midsize Enterprise22%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise10%
    Large Enterprise70%
    REVIEWERS
    Small Business17%
    Midsize Enterprise4%
    Large Enterprise79%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    Buyer's Guide
    Process Automation
    March 2024
    Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    BMC TrueSight Orchestration is ranked 15th in Process Automation with 9 reviews while OpenText Operations Orchestration is ranked 17th in Process Automation with 24 reviews. BMC TrueSight Orchestration is rated 8.0, while OpenText Operations Orchestration is rated 7.8. The top reviewer of BMC TrueSight Orchestration writes "An orchestration tool to automate the end-to-end process with a need to improve its user experience". On the other hand, the top reviewer of OpenText Operations Orchestration writes "HP OO blows away the competition, but has its fair share of flaws". BMC TrueSight Orchestration is most compared with Control-M, Red Hat Ansible Automation Platform, ServiceNow Orchestration, CA Process Automation and Camunda, whereas OpenText Operations Orchestration is most compared with Red Hat Ansible Automation Platform, Control-M, Camunda, BigFix and Microsoft System Center Orchestrator.

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.