We performed a comparison between BMC TrueSight Network Automation and IBM Tivoli NetCool based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management."
"The tool's most valuable feature is Autopilot."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"Stable product that's easy to set up compared to other MDM products."
"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"There is a single pane of glass for user access and a single sign-on facility for the user. If you have already logged in to Microsoft Azure or on-premises, you can redirect directly to Microsoft Endpoint Manager, monitor all your security threats, and analyze the data associated with the application in a single, unified way."
"The log audit and historical configurations are the most valuable feature."
"It has the best automation features."
"The compliance management, patching, and OS upgrades are useful features."
"The network security of BMC TrueSight Network Automation has been the best feature."
"It is helpful if you schedule daily or weekly archiving for your config groups. Then, you can go by what are in those configuration groups, before and after, if you make changes. So, configuration management is really helpful in network management."
"We use it to back up configurations so the configuration management is valuable for us."
"The most valuable feature of BMC TrueSight Network Automation is compliance management, configuration backup, and configuration management."
"This product has helped us because we can now do many tasks at once. Rather than copy one file to one device, we can do an entire group at one time."
"Anything is possible with Tivoli. It's quite a robust system."
"NetCool has a huge database that can collect and process about one million alarms a day."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"The solution has very good integration capabilities."
"It's very easy to use."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"The pricing can be expensive if you are not combining it with other products."
"It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar."
"An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it."
"It would be helpful if there was proactive remediation."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"The product should be expanded to include more hardware, beyond Cisco and Juniper devices."
"They need to have a single sign-on."
"I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."
"BMC TrueSight Network Automation can improve by having a better UI. The overall quality of the UI could be better."
"I believe there could be new features in terms of the latest technology."
"There could be automated processes to retrieve the CVS and create a compliance tool."
"It is tedious to scale the solution."
"We've been working with BMC support in various ways such as to allow for the high-availability components to the TSIMs to work together. There have been issues there. We've seen randomness in how other pieces of the software work. Integration with the Presentation Server and the TSIMs has been a challenge. The ports that are required for HA to be utilized were not clearly documented anywhere. In fact, they still aren't documented online anywhere, even though we managed to pull it out of some of their support people."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"The installation could be simplified, and technical support could be faster."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"The solution is not user-friendly."
"The solution does not have any AI capabilities."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"UI is outdated, very old legacy."
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BMC TrueSight Network Automation is ranked 19th in Configuration Management with 10 reviews while IBM Tivoli NetCool is ranked 8th in Network Management Applications with 12 reviews. BMC TrueSight Network Automation is rated 7.8, while IBM Tivoli NetCool is rated 7.6. The top reviewer of BMC TrueSight Network Automation writes "Helps with patching, OS upgrade, and security vulnerability management". On the other hand, the top reviewer of IBM Tivoli NetCool writes "Reliable for enterprise monitoring but no longer actively developed". BMC TrueSight Network Automation is most compared with Cisco DNA Center, SolarWinds Network Configuration Manager and VMware NSX, whereas IBM Tivoli NetCool is most compared with SolarWinds Network Configuration Manager, OpenText Network Node Manager i, HPE Intelligent Management Center, Moogsoft and Cisco DNA Center. See our BMC TrueSight Network Automation vs. IBM Tivoli NetCool report.
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