BMC TrueSight Network Automation vs IBM Tivoli NetCool comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC TrueSight Network Automation and IBM Tivoli NetCool based on real PeerSpot user reviews.

Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BMC TrueSight Network Automation vs. IBM Tivoli NetCool Report (Updated: May 2020).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management.""The tool's most valuable feature is Autopilot.""While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me.""Stable product that's easy to set up compared to other MDM products.""Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get.""It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios.""We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good.""There is a single pane of glass for user access and a single sign-on facility for the user. If you have already logged in to Microsoft Azure or on-premises, you can redirect directly to Microsoft Endpoint Manager, monitor all your security threats, and analyze the data associated with the application in a single, unified way."

More Microsoft Intune Pros →

"The log audit and historical configurations are the most valuable feature.""It has the best automation features.""The compliance management, patching, and OS upgrades are useful features.""The network security of BMC TrueSight Network Automation has been the best feature.""It is helpful if you schedule daily or weekly archiving for your config groups. Then, you can go by what are in those configuration groups, before and after, if you make changes. So, configuration management is really helpful in network management.""We use it to back up configurations so the configuration management is valuable for us.""The most valuable feature of BMC TrueSight Network Automation is compliance management, configuration backup, and configuration management.""This product has helped us because we can now do many tasks at once. Rather than copy one file to one device, we can do an entire group at one time."

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"Anything is possible with Tivoli. It's quite a robust system.""NetCool has a huge database that can collect and process about one million alarms a day.""The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product.""The solution has very good integration capabilities.""It's very easy to use.""Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation.""The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management.""Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."

More IBM Tivoli NetCool Pros →

Cons
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years.""Enhancements for managing MacOS more comprehensively would be beneficial.""The pricing can be expensive if you are not combining it with other products.""It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar.""An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it.""It would be helpful if there was proactive remediation.""There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to.""The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."

More Microsoft Intune Cons →

"The product should be expanded to include more hardware, beyond Cisco and Juniper devices.""They need to have a single sign-on.""I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time.""BMC TrueSight Network Automation can improve by having a better UI. The overall quality of the UI could be better.""I believe there could be new features in terms of the latest technology.""There could be automated processes to retrieve the CVS and create a compliance tool.""It is tedious to scale the solution.""We've been working with BMC support in various ways such as to allow for the high-availability components to the TSIMs to work together. There have been issues there. We've seen randomness in how other pieces of the software work. Integration with the Presentation Server and the TSIMs has been a challenge. The ports that are required for HA to be utilized were not clearly documented anywhere. In fact, they still aren't documented online anywhere, even though we managed to pull it out of some of their support people."

More BMC TrueSight Network Automation Cons →

"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux.""In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that.""The installation could be simplified, and technical support could be faster.""Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature.""The solution is not user-friendly.""The solution does not have any AI capabilities.""Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience.""UI is outdated, very old legacy."

More IBM Tivoli NetCool Cons →

Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment."
  • "The solution is worth the price."
  • "The solution is more costly than the other competitors."
  • More BMC TrueSight Network Automation Pricing and Cost Advice →

  • "Customers are required to pay a licensing fee."
  • "Licensing fees are paid on a yearly basis."
  • "It costs around 100k for every ten servers, which is lower than similar products from other vendors."
  • "The price of the product is too expensive."
  • More IBM Tivoli NetCool Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:The compliance management, patching, and OS upgrades are useful features.
    Top Answer:The solution is more costly than the other competitors, like HP automation products. It charges more for the features… more »
    Top Answer:There could be automated processes to retrieve the CVS and create a compliance tool.
    Top Answer:I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all… more »
    Top Answer:The tool had many built-in automation capabilities.
    Top Answer:There are problems with the latest security requirements because many things have changed in recent years, and now the… more »
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation
    Tivoli NetCool
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    Network automation and management software reduces network outages and downtime by automating configuration, change and compliance processes. Organizations depend on high performance across their network to keep the business running at peak efficiency but new security threats make it hard for network administrators to keep pace with the demands for new services and safeguard the health of the network.

    IBM Tivoli Netcool delivers near real-time, consolidated event management across business infrastructure, data centers, complex networks and IT domains. The software provides full management and automation to help you deliver continuous uptime of business services and applications.
    Sample Customers
    Mitchells and Buzzers, Callaway
    SAP
    Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company18%
    Comms Service Provider10%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company13%
    Government7%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Financial Services Firm19%
    Comms Service Provider11%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Financial Services Firm17%
    Manufacturing Company7%
    Comms Service Provider6%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise14%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business9%
    Midsize Enterprise36%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise15%
    Large Enterprise65%
    REVIEWERS
    Small Business50%
    Midsize Enterprise17%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise6%
    Large Enterprise69%
    Buyer's Guide
    BMC TrueSight Network Automation vs. IBM Tivoli NetCool
    May 2020
    Find out what your peers are saying about BMC TrueSight Network Automation vs. IBM Tivoli NetCool and other solutions. Updated: May 2020.
    765,234 professionals have used our research since 2012.

    BMC TrueSight Network Automation is ranked 19th in Configuration Management with 10 reviews while IBM Tivoli NetCool is ranked 8th in Network Management Applications with 12 reviews. BMC TrueSight Network Automation is rated 7.8, while IBM Tivoli NetCool is rated 7.6. The top reviewer of BMC TrueSight Network Automation writes "Helps with patching, OS upgrade, and security vulnerability management". On the other hand, the top reviewer of IBM Tivoli NetCool writes "Reliable for enterprise monitoring but no longer actively developed". BMC TrueSight Network Automation is most compared with Cisco DNA Center, SolarWinds Network Configuration Manager and VMware NSX, whereas IBM Tivoli NetCool is most compared with SolarWinds Network Configuration Manager, OpenText Network Node Manager i, HPE Intelligent Management Center, Moogsoft and Cisco DNA Center. See our BMC TrueSight Network Automation vs. IBM Tivoli NetCool report.

    We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.